Zusammenfassung der Ressource
Business Studies - AQA - GCSE - Motivational Theorists
- Scientific Management
- Frederick W Taylor
- Worked with Henry Ford
(Ford Motors)
- Civil
Engineer
- Assign employees to
the station that they
work best in.
- Piece Rate Pay
- Each product
you make, you
get a sum of
money for it
- Disadvantages
- If there is not a high
demand, not as many
products are made
meaning less money.
- If the employees make
products more quickly
so that they get more
money, the quality of
the products could
decrease.
- Advantages
- Motivates employees
to work harder to get
more money
- Easy to increase pay
(for employees)
- Easy to identify
better workers
(more efficient)
- Employees are likely
to become specialists
in their field
- Late 1800s,
early 1900s
- Hawthorne Effect
- Elton Mayo
- Psychologist
- Hypothesis was that
better lit areas had
better workers.
- Production in better lit areas
did increase, but so did
production in the other factory
that did not have better lighting.
- Mayo found that it
was not actually the
lighting that affected
the production but
in fact it was the
staff supervision.
- Following this, the personnel department was created.
- Disadvantages
- Personnel staff
must be paid.
- Advantages
- Motivation increased
- Fear/wanting to impress staff
- Better quality treatment
- Creativity levels
increased
- Happiness levels increased
- Hierarchy of Needs
- Abraham Maslow
- American Psychologist
- Treat each employee
according to their needs
- Physiological Needs - Food, water, shelter, clothing, etc
- Safety needs - Health and safety
- Social needs - Break time
- Esteem needs - praise
- Self-actualisation
- Creative
self-growth,
meaning in life.
- 1954
- Hygiene and Motivators
- Frederick Herzberg
- American Professor
- 1950s & 1960s
- Motivators - Positive
satisfaction (if done) or no
effect (If not)
- Achievement
- Recognition for achievement
- Interesting/meaningful work
- Responsibility
- Advancement
- Psychological
- Work - Promotions
- Hygiene - Some
satisfaction (if done
to a good amount)
or negative effect (if
not)
- Company policy and admin
- Higher staff supervision
- Pay
- People think they deserve what they are paid, it
will not particularly motivate them, but they will
feel demotivated if they are not paid.
- Interpersonal relationships
- Working conditions