Zusammenfassung der Ressource
The role of knowledge management in innovation
- Innovation
- Innovation refers to the introduction of a new combination of the essential factors of production into
the production system Chen et al. (2004)
- Innovation capital
- is the competence of organizing
and implementing research and
development
- bringing forth (dar a luz) the new technology and the
new product to meet the demands of customers.
- It involves
- The new product
- The new technology
- The new market
- The new material
- And the new combination
- Carlos Vicente Moreno Roballo MBIX
- Herkema (2003) defines innovation as a knowledge process aimed
(destinado) at creating new knowledge geared (orientado) towards
the development of commercial and viable solutions
- Innovation is a process
- wherein knowledge is acquired,
- shared
- and assimilated
- with the aim to create new knowledge
- which embodies (incorpora) products and services
- Innovation can broadly be described as the implementation of discoveries and interventions and the
process by which new outcomes, whether products, systems or processes, come into being (Gloet
and Terziovski, 2004).
- The authors distinguish radical and incremental
innovation from one another.
- Incremental innovations
- present themselves as line extensions
or modifications of existing products
- classified as market-pull innovations
- Does not require significant departure from existing business
practices
- are therefore likely to enhance existing
internal competencies
- by providing the opportunity to
build on existing know-how.
- Radical innovations
- Are considered crucial to
long-term success
- as they involve development and
application of new technology,
- some of which may change existing
market structures
- Companies that facilitate both
radical and incremental innovation
are more successful than
organizations that focus on one or
the other.
- The author defines innovation
- as the creation of new
knowledge and ideas to
facilitate new business
outcomes
- aimed
- at improving internal business processes
- and structures and to create market driven products
and services
- knowledge management
- knowledge management Gloet y Terziovski (2004)
- as the formalization of and access to experience
- knowledge
- and expertise that create new
capabilities
- enable superior performance
- encourage innovation
- and enhance customer value
- Darroch and McNaughton (2002)
- is a management function that creates or
locates knowledge
- manages the flow of knowledge
- and ensures that knowledge is used
effectively and efficiently
- for the long-term benefit of the organization
- Parlby and Taylor (2000)
- is about supporting
innovation
- the generation of new ideas
- and the exploitation of the organization’s
thinking power
- In the author’s opinion,
- is as a planned, structured
- approach to manage the
creation
- sharing, harvesting and leveraging of knowledge as an
organizational asset
- takes place on three levels
- takes place on three levels
- team level
- organizational level
- Drivers of the application of knowledge
management in innovation
- is to create, build and maintain competitive advantage through utilization of knowledge and through
collaboration practices
- is that knowledge is a resource used to reduce complexity in the
innovation process,
- and managing knowledge as resource will consequently be of significant
importance
- is the integration of knowledge both internal and external to the organization
- knowledge can be exchanged, shared,
evolved, refined and made available at
the point of need.
- In conclusion
- knowledge management systems have a distinctive contribution in the
development of sustainable competitive advantage through innovation
- Knowledge management and innovation configuration determine how the firm can capitalize
and create new knowledge, providing context wherin new product development efforts are
designed, developed and completed (Shani et al., 2003).
- The nature of the role of knowledge management in innovation
- The first major role that knowledge
management plays in innovation is enabling
the sharing and codification of tacit
knowledge.
- Tacit knowledge sharing is critical for organizations’ innovation capability
- The second major role that knowledge
management plays in the innovation
process is related to explicit knowledge
- The third major role that knowledge
management plays in innovation is
through the enabling of collaboration
- The fourth major role that knowledge management
plays in the innovation process is managing various
activities in the knowledge management lifecycle, which
consists of the phases of creation, gathering, sharing,
leveraging of knowledge.
- The fifth major role that knowledge management plays in the
innovation environment is through the creation of a culture
conducive for knowledge creation and sharing as well as
collaboration:
- In summary, knowledge management creates a culture
within which the value of knowledge and application
thereof is identified and communicated
- Such a culture encourages knowledge based processes and
programs, such as innovation
- A knowledge sharing culture also creates behavioral change towards
creation, sharing and leverage of knowledge
- The value proposition of the role of knowledge management in innovation
- Knowledge management provides a focus in the organization on the value of tacit knowledge and
assists in creating the environment for tacit knowledge creation, sharing and leverage to take place
- Knowledge management assists in converting tacit
knowledge to explicit knowledge.
- It can provide both the platforms as well as the processes
to ensure that tacit knowledge becomes explicit.
- Knowledge management facilitates
collaboration in the innovation process.
- Knowledge management allows collaboration across functional boundaries within organizations, but also
across organizational boundaries through online collaboration forums as well as organizational tools and
platforms such as intranets and extranets.
- Knowledge management ensures the availability and accessibility of both tacit and explicit knowledge used in the innovation
process using knowledge organization and retrieval skills and tools, such as taxonomies.
- Knowledge management ensures the flow of knowledge used in the innovation
process.
- Knowledge management provides platforms, tools and processes to ensure
integration of an organization’s knowledge base.
- Knowledge management assists in identifying gaps in the knowledge base and provides processes to
fill the gaps in order to aid innovation.
- Knowledge management assists in building competencies required in the innovation process
- Knowledge management provides organizational context to the body of knowledge in the organization.
- Knowledge management assists in steady growth of the knowledge base through gathering
and capturing of explicit and tacit knowledge
- Knowledge management provides a knowledge-driven culture within which innovations can be
incubated