PRODUCTIVITY & EMPLOYEE COMMITMENT

OTHER TECHNIQUES IN QUALITY MANAGEMENT
1. Affect Productivity
  1. Presenteeism
2. TQM
  1. 5S Seiri Seiso Shitsuke Seiton Seiketsu
  2. Benchnarking
3. ISO
  1. ISO 9000
  2. ISO 9001
  3. SIRIM
SUGGESTION SCHEMES
1. Purpose
  1. Encouraged to offer ideas for improving the organization.
  2. improve the competitive position
  3. channeling workers’ ideas to improve the work.
2. Organization
  1. .Workers writes down an ideas
  2. Submitting the idea
  3. Evaluating the idea
  4. Inform the worker and reward good ideas
3. Requirements for Effective
  1. Workers must be informed and reminded of the existence of the scheme
  2. enhancing company productivity,
  3. Prizes can be awarded
QUALITY CONTROL CIRCLES
1. Membership of a Circle
  1. Factors
    1. Group not too large to prevent effective participation
    2. Too few members result lack of synergy
    3. Must have same problem so can relate the ideas
2. Circle Meetings
3. Circle Activities
4. Requirement for Effective
  1. Training
  2. Publicity
  3. Reward system
5. Problem Solving Process
  1. Choose project
  2. Generate solution, test & choose best solution
  3. Collect data & analyze problem
  4. Oral presentation
  5. Implement & evaluated
ENCAOURAGING COMMITMENT
1. Career Mgt
  1. Increase worker mobility
  2. Emphasis on attitude skill set
  3. Glamorous, growth - oriented & offer rewarding
2. Succession Planning
  1. Systematic Technique
  2. Identify competencies
  3. Analysis existing staff
3. Organizational Culture
  1. Values, belief, behaviours
  2. Influence by the country of origin
4. Other Career Mgt Issues
  1. - Staff turnover - Seasonality - Organizational culture & leadership - Pay rates & hours
5. Talent Management
  1. Effective mentor programme Employee communication Handbook
6. Feedback from Employees
  1. Jobs
  2. Physical work environment
  3. Discrimination or harassment

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PRODUCTIVITY & EMPLOYEE COMMITMENT

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	Erstellt von Najwa Hamid vor etwa 8 Jahre