SDP11_Final

Beschreibung

SDP11 final preparation
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Zusammenfassung der Ressource

Frage 1

Frage
Conflict strategy "Compromise" can be described as following
Antworten
  • Lose-Win,
  • Win-Win,
  • In the middle between two others
  • Win-Lose
  • Lose-Lose

Frage 2

Frage
Conflict strategy "Flight" can be described as following
Antworten
  • Win-Lose
  • Lose-Win
  • Lose-Lose
  • In the middle between two others
  • Win-Win

Frage 3

Frage
"Mediation used for more formal, more complex conflicts such as legal matters, grievances, diplomatic affairs, etc" states for the following level of Mediation of Conflict
Antworten
  • Self-Mediating
  • Managerial
  • Preventive
  • Professional

Frage 4

Frage
"Interpersonal conflicts that are less complex .." states for the following level of Mediation of Conflict
Antworten
  • Professional
  • Preventive
  • Self-Mediating
  • Managerial

Frage 5

Frage
"Taking actions to address conflict before it escalates to a crisis" states for the following level of Mediation of Conflict
Antworten
  • Professional
  • Self-Mediating
  • Preventive
  • Managerial

Frage 6

Frage
Which of this desicion-making styles requires less information and focuses on one option?
Antworten
  • None of the given
  • Integrative,
  • Decisive
  • Flexible
  • Hierarchic

Frage 7

Frage
Given description of the way a person makes the desicion as -Social and responsive -Decides quickly -Can change direction of decision To which desicion-making style can it be related?
Antworten
  • Hierarchic
  • Decisive
  • Integrative
  • Flexible

Frage 8

Frage
To which step does the Hypotesis relate (in OODA loop )?
Antworten
  • Observe
  • Aggregate
  • Decide
  • Operate
  • Act

Frage 9

Frage
Which of this desicion-making styles requires less information and focuses on multiple options?
Antworten
  • Flexible
  • None of the given
  • Hierarchic
  • Decisive
  • Integrative

Frage 10

Frage
Which of this desicion-making styles requires more information and focuses on multiple options?
Antworten
  • Decisive
  • Hierarchic
  • Integrative
  • Flexible
  • None of the given

Frage 11

Frage
Given description as - Creates an inspiring vision of the future; - Motivates and inspires people to engage with that vision; - Manages delivery of the vision; - Coaches and builds a team. To which Leadership style is this more suitable?
Antworten
  • Transformational leadership
  • Visionary Leadership
  • Action centeerd Leadership
  • Servant Leadership
  • Blue Ocean Leadership

Frage 12

Frage
What does Emotional Intelligence mean?
Antworten
  • Ability to manage person's own emotions and to read other people's
  • Ability of dealing better with negotiation
  • Ability to control other's behavior
  • Ability to motivate yourself

Frage 13

Frage
The description: -Sets high standards and leads by example -Wants to do things better and faster corresponds to which Leadership style?
Antworten
  • Affiliative
  • Coaching
  • Pacesetting
  • Democratic
  • Authoritative
  • Coercive

Frage 14

Frage
Leadership is about dealing with
Antworten
  • Change
  • Approval provision
  • Situation analysis
  • Attention getting
  • Complexity

Frage 15

Frage
How many stages or "passages" in Leadership Pipeline model?
Antworten
  • 6
  • 8
  • 5
  • 7
  • 4

Frage 16

Frage
What is an example of BATNA if you are buying the PC?
Antworten
  • Alternative model of PC you can afford to buy
  • The preferred model of PC you are looking for
  • The best model of PC you can buy at your budget
  • The highest price you agreed to pay
  • The lowest price you chase

Frage 17

Frage
What is an example of Reservation ( in case when U want to buy a PC) ?
Antworten
  • The highest price you agreed to pay
  • Alternative model of PC you can afford to buy
  • The lowest price you chase
  • The preferred model of PC you are looking for

Frage 18

Frage
What is the Bargaining Power?
Antworten
  • Creativity
  • Strong relationships
  • Ability to achieve good outcomes
  • Responsibility
  • Hard work

Frage 19

Frage
According to TKI we can define the following Avoiding Negotiation styles as:
Antworten
  • Lose-Lose
  • Lose-Win
  • Win-Win
  • Win-Lose

Frage 20

Frage
Imagine a case: "Person A selling a house". What would be his/her aspiration and reservation here?
Antworten
  • Preferred or target price seller would like to receive and Convert house into rental unit
  • Convert house into rental unit and Preferred or target price seller would like to receive
  • Preferred or target price seller would like to receive and Lowest price seller will accept
  • Look for another potential buyer and Take house off the market
  • Take house off the market and Convert house into rental unit

Frage 21

Frage
What kinds of ego-states differentiate the Transactional Analysis?
Antworten
  • Parent and Partner
  • Adult and Child
  • Partner, Adult and Child
  • Child, Parent, Adult
  • Child, Teenager, Adult

Frage 22

Frage
"Committing to retention" is one the ways to increase:
Antworten
  • Relationship Management
  • Stock rates
  • Negotiation Skills
  • Conflict resolution skills
  • Social Capital

Frage 23

Frage
In stress situation "Thinker" inclines to:
Antworten
  • Controlling
  • Attention getting
  • Approval Seeking
  • Perfectionism

Frage 24

Frage
This ego-state is part of our psyche, our personality, which expresses the image of our true self, the potential of the individual, its balance, integrity and vitality, immediate self-expression, the ability to find a way out of any situation, acceptance and openness to the world.
Antworten
  • Adult
  • Student
  • Child
  • Parent
  • Doctor Strange

Frage 25

Frage
In stress situation "Director" inclines to:
Antworten
  • Perfectionism
  • Attention getting
  • Controlling
  • Approval Seeking

Frage 26

Frage
In stress situation "Relator" inclines to:
Antworten
  • Attention getting
  • Approval Seeking
  • Perfectionism
  • Controlling

Frage 27

Frage
Given description of the way a person makes the desicion as - Intellectual - Analytical - Focused - Expect others to contribute to decisions - Decisions are final To which desicion-making style can it be related?
Antworten
  • Decisive
  • Integrative
  • Flexible
  • Hierarchic

Frage 28

Frage
What is Leadership Pipeline?
Antworten
  • Transition model for leaders success in organization
  • The survey structure for measuring the quality of leaders' desicions
  • All of the given
  • Modern Leadership style
  • The method of development of self-confidence

Frage 29

Frage
What is an example of Aspiration (in case if U want to buy a PC) ?
Antworten
  • Alternative model of PC you can afford to buy
  • The lowest price you chase
  • The preferred model of PC you are looking for Неверно
  • The highest price you agreed to pay

Frage 30

Frage
What is not an example of Stakeholder?
Antworten
  • Approving Manager
  • Internal Customer
  • External Customer
  • Project Manager
  • Third-party supplier

Frage 31

Frage
Conflict comprises of the following stages:
Antworten
  • Disfunction, Incident, Misunderstanding, Tension, Critics
  • Dissatisfaction, Avoidance, Ignorance, Tension, Crisis
  • Disfunction, Ignorance, Missing, Tension, Crisis
  • Dissatisfaction, Avoidance, Misspelling, Tension, Critics
  • Discomfort, Incident, Misunderstanding, Tension, Crisis

Frage 32

Frage
What key human interaction does Conflict look like?
Antworten
  • Self-Management
  • Decision
  • Negotiation
  • Communication
  • Leadership

Frage 33

Frage
Conflict strategy "Fight" can be described as following
Antworten
  • Lose-Lose
  • Win-Win
  • Lose-Win
  • In the middle between two others
  • Win-Lose

Frage 34

Frage
Unfolding circumstances — on which step should be done this action (OODA loop steps)?
Antworten
  • Aggregate
  • Orient
  • Decide
  • Observe
  • Act

Frage 35

Frage
Which of the following decision-making styles requires more informationand focuses on one option?
Antworten
  • Hierarchic
  • Flexible
  • Integrative
  • Decisive
  • None of the given

Frage 36

Frage
What does OODA loop stands for?
Antworten
  • Observe, Orient, Decide, Act
  • None of the given
  • Observe, Orient, Discard, Attend
  • Operate, Orient, Do, Analyze
  • Observe, Operate, Do, Aggregate

Frage 37

Frage
What is NOT a focus point of Management?
Antworten
  • Budgeting
  • Staffing
  • Organizing
  • Setting Direction
  • Planning

Frage 38

Frage
Management is about dealing with
Antworten
  • Complexity
  • Change
  • Attention getting
  • Situation analysis
  • Approval provision

Frage 39

Frage
What is the Vision (in Transformational leadership context)?
Antworten
  • Team dynamics
  • Pertains to the ability to control others' behavior
  • A realistic, convincing and attractive depiction of where you want to be in the future
  • Relationships that help individual to deal with stress more effectively

Frage 40

Frage
According to TKI we can define the following Competitive Negotiation styles as:
Antworten
  • Lose-Win
  • Lose-Lose
  • Win-Win
  • Win-Lose

Frage 41

Frage
What does BATNA stand for?
Antworten
  • Best Agreement to Negotiating an Alternative
  • Best Artificial to Negotiating an Agreement
  • Best Alternative to Negotiating an Agreement
  • Best Aspiration to Negotiating an Alternative
  • Build Agreement to Negotiating an Alternative

Frage 42

Frage
According to TKI we can define the following Accomodating Negotiation styles as:
Antworten
  • Win-Win
  • Lose-Lose
  • Win-Lose
  • Lose-WIn

Frage 43

Frage
What kind of influencing factors can be considered as a context in negotiation process?
Antworten
  • Strategies, priorities, emotions, rules
  • Principals vs agents, priorities, feelings, justice
  • Strategies, trust, emotions, justice
  • Principals vs agents, trust, emotions, justice
  • Strategies, trust, emotions, rules

Frage 44

Frage
Resolving a conflict on the_________ level is: Less expensive Less time consuming and resource intense Generally less emotionally charged More likely to result in a solution that satisfies both sides
Antworten
  • Rights
  • Interests
  • Power

Frage 45

Frage
Conflict strategy "Flow" can be described as following
Antworten
  • Win-Lose
  • Win-Win
  • In the middle between two others
  • Lose-Win,
  • Lose-Lose

Frage 46

Frage
What is NOT a focus point of Leadership?
Antworten
  • Aligning People
  • Controlling and Problem Solving
  • Setting Direction
  • Motivating People

Frage 47

Frage
Given description as - Creates an inspiring vision of the future; - Motivates and inspires people to engage with that vision; - Manages delivery of the vision; - Coaches and builds a team. To which Leadership style is this more suitable?
Antworten
  • Blue Ocean Leadership
  • Transformational leadership
  • Visionary Leadership
  • Action centeerd Leadership
  • Servant Leadership

Frage 48

Frage
According to TKI we can define the following Collaborative Negotiation styles as:
Antworten
  • Lose-Win
  • Lose-Lose
  • Win-Lose
  • Win-Win

Frage 49

Frage
What are negotiation outcomes we have discussed on lectures?
Antworten
  • Transaction costs, Satisfaction with income, Effect on the budget, Recurrence of disputes and Procedural justice
  • Transparency costs, Satisfaction with outcomes, Effect on the relationship, Recurrence of disputes
  • Transaction costs, Satisfaction with outcomes, Recurrence of disputes and Procedural justice
  • Transaction costs, Satisfaction with outcomes, Effect on the relationship, Recurrence of disputes and Procedural justice
  • Traditional costs, Satisfaction with outcomes, Effect on the budget, Recurrence of disputes and Procedural justice

Frage 50

Frage
Social Capital equals
Antworten
  • The effective relationships with key shareholders
  • The beneficial relationships with society in order to escape environment issues
  • The effective relationships with main stakeholders
  • The relationships that make organizations work effectively

Frage 51

Frage
In Johari window, what is about the 2 window (top right)
Antworten
  • Unknown Area, Unknown by others and unknown by self
  • Blind Area, Known by others and unknown by self
  • Open Area, Known by others and self
  • Hidden Area, Unknown by others and known by self

Frage 52

Frage
Which Leadership style is NOT used in VROOM-JETTON-JAGO-desicion model?
Antworten
  • Autocratic
  • Consultative
  • Collaborative
  • Transformational
  • None of the given

Frage 53

Frage
Job Performance = Ability x _____________ How can we finish this simple equation in context of increasing people performance?
Antworten
  • Skills
  • Motivation
  • Fear
  • Money
  • Connection

Frage 54

Frage
According to the following personality characteristics: — Driven, task-oriented and like to be in control — Focus on change, growth and goals — Appear confident — Enjoy challenges and risks — Good problem solvers and leaders, - this person more likey to be a...
Antworten
  • Socializer
  • Director
  • Thinker
  • Relator

Frage 55

Frage
Body language is a form of non-verbal communication, consisting of:
Antworten
  • Paralanguage
  • Body pose, gestures and eye-movements
  • Proxemics
  • Communication Style

Frage 56

Frage
What does Chronemics study?
Antworten
  • How people count the time
  • How people use the skills
  • How people use the time
  • How people use the advices
  • How people use the space

Frage 57

Frage
What is Social Loafing?
Antworten
  • People exert less effort in group than on own
  • People do not exert any efforts in social activities
  • People exert less effort in social activities
  • People exert more effort in group than on own
  • People exert more effort in social activities

Frage 58

Frage
The Three C's of Intrinsic Motivation:
Antworten
  • Cost, Control, Community
  • Context, Cost, Carrot
  • Community, Collectivism, Cooperation
  • Collaboration, Content, Choice
  • Control, Cooperation, Colleagues

Frage 59

Frage
What is the least influencing factor in interaction process according to the first lecture?
Antworten
  • Culture
  • Environment
  • Communication Style
  • Personality Type
  • Motivation

Frage 60

Frage
According to Maslow's Hierarchy of Needs we have need in family and acceptance within a group at level (from bottom to top) —
Antworten
  • 4
  • 3
  • 1
  • 5
  • 2

Frage 61

Frage
What does Proxemics study?
Antworten
  • How people use non-verbal cues in their speech
  • How mammals show emotion reliably in their faces
  • How people perceive information via colours
  • How people and other animals communicate via touching
  • How people use and perceive the physical space around them

Frage 62

Frage
7% — 38% — 55% Principle means that:
Antworten
  • 38% is delivered through the speaker's tone
  • 38% is delivered through the non-verbal communication
  • 7% is delivered through the non-verbal communication
  • 55% of the message is delivered through the speaker's tone
  • 55% of the message comes from non-verbal communication

Frage 63

Frage
The words "Expressive, Candid, Dialogue, Seeking to Understand, Listens, Reasonable" correspond to the following style of communication:
Antworten
  • Passive Aggressive
  • Aggressive
  • Passive
  • Assertive

Frage 64

Frage
The following characteristics of team performance are more likely to testify about Agreement and consensus formed Clear roles and responsibilities Large decisions made by group agreement Smaller decisions delegated
Antworten
  • Ubnorming Phase
  • Storming Phase
  • Forming Phase
  • Performing Phase
  • Norming Phase

Frage 65

Frage
In managing Human interaction should we plan the interaction whenever we are not time limited?
Antworten
  • Yes, of course. Human interaction is more likely to contain unpredictable factors.
  • No, it is not necessary — at work all staff are perfectly trained to act according with code.

Frage 66

Frage
The following characteristics of team performance are more likely to testify about: Shared vision Team functions independently Focus on over-achieving goals High degree of autonomy
Antworten
  • Performing Phase
  • Norming Phase
  • Storming Phase
  • Ubnorming Phase
  • Forming Phase

Frage 67

Frage
Focuses on the degree the society embraces or does not embrace long-term devotion to traditional, forward-thinking values — this description is true for ____ Hofstede's Cultural Dimension.
Antworten
  • LTO
  • IDV
  • PDI
  • MAS
  • UAI

Frage 68

Frage
RAPID (in decision-making) states for:
Antworten
  • Recommend Advise Perform Influence Decide
  • Recommend Agree Perform Input Decide
  • Recommend Agree Perform Influence Decide
  • Recommend Advise Perform Input Decide
  • Recommend Argue Perform Influence Decide

Frage 69

Frage
An integrated model of successful team performance comprised of the following:
Antworten
  • Forming, Starting, Nurturing, Performing
  • Team Context, Essentional Conditions, Team Performance
  • Forming, Storming, Norming
  • Forming, Norming, Performing
  • Calling, Carrying, Completion

Frage 70

Frage
What are the components of Culture in accordance with Hofstede's onion model?
Antworten
  • Values, Behavior, Believes, Religion
  • Environment, Context, Experience, Traditions
  • Art, Literature, Music, Songs
  • Science, Education, Art, Literature
  • Values, Rituals, Heroes, Symbols

Frage 71

Frage
Maslow's Hierarchy of Needs comprised of the following:
Antworten
  • Self-actualization, Esteem, Belonging, Safety, Psychological
  • Self-actualization, Esteem, Belonging, Society, Physiological
  • Self-management, Estate, Belonging, Society, Physiological
  • Self-actualization, Estate, Belonging, Safety, Physiological
  • Self-actualization, Esteem, Belonging, Safety, Physiological

Frage 72

Frage
Centralized organizations; More complex hierarchies; Large gaps in compensation, authority and respect — according to this characteristics we can conclude:
Antworten
  • High PDI index
  • Low PDI index
  • High IDV index
  • Middle PDI index
  • Low MAS index

Frage 73

Frage
Focuses on the level of tolerance for uncertainty and ambiguity within the society — this description is true for _____ Hofstede's Cultural Dimension
Antworten
  • LTO
  • UAI
  • PDI
  • MAS
  • IDV

Frage 74

Frage
What are the steps of Decision Making?
Antworten
  • Frame Decision
  • Devise a plan
  • Carry out the plan
  • Reflection
  • Reschedule the time
  • Collection of information

Frage 75

Frage
Focuses on the importance a society places on masculine or feminine behavior — this description is true for _____ Hofstede's Cultural Dimension
Antworten
  • UAI
  • LTO
  • IDV
  • PDI
  • MAS

Frage 76

Frage
MBTI personality style ESTJ is stated for:
Antworten
  • Extraverted Sensing Trusting Judging
  • External Smart Thinking Judging
  • Extroverted Sensing Thinking Judging
  • Extroverted Smart Thinking Judging
  • External Senses Smart Judging

Frage 77

Frage
Group size does influence human interactions. Is this sentence true or false?
Antworten
  • True
  • False

Frage 78

Frage
Many social conventions; People are expressive and are allowed to show anger or emotions, if necessary; A high energy society, if people feel that they are in control of their life instead of feeling overwhelmed by life's vagaries — this characteristics describes a society with...
Antworten
  • Middle PDI index
  • High UAI index
  • High IDV index
  • High MAS index
  • High PDI index

Frage 79

Frage
What factors influence Motivation?
Antworten
  • Carrots and Sticks
  • Interests, Rights, Power
  • Rewards, Penalties, Consequences
  • Intrinsic, Extrinsic
  • Time Frame, Resources, Costs

Frage 80

Frage
What are the phases of Bruce Tuckman's Phases of Group Development?
Antworten
  • Framing, Storming, Norming, Performing
  • Forming, Starting, Nurturing, Performing
  • Forming, Storming, Norming, Performing
  • Framing, Starting, Norming, Performing

Frage 81

Frage
What is the optimal group size?
Antworten
  • 7 — 15
  • 18 — 22
  • 12 — 21
  • 4 — 7
  • 15 — 20

Frage 82

Frage
College students listen to about 50% of what is said and remember 25% of the content after 2 days. Is this sentence true or false?
Antworten
  • True
  • False

Frage 83

Frage
The description: -Sets high standards and leads by example -Wants to do things better and faster corresponds to which Leadership style?
Antworten
  • Coercive
  • Coaching
  • Affiliative
  • Authoritative
  • Democratic
  • Pacesetting

Frage 84

Frage
According to TKI we can define the following Avoiding Negotiation styles as:
Antworten
  • Lose-Lose
  • Win-Lose
  • Win-Win
  • Lose-Win

Frage 85

Frage
Given description of the way a person makes the desicion as - Task oriented - Direct - Efficient - Likes to stick to decision To which desicion-making style can it be related?
Antworten
  • Decisive
  • Flexible
  • Hierarchic
  • Integrative

Frage 86

Frage
Given description of the way a person makes the desicion as - Social and responsive - Decides quickly - Can change direction of decision To which desicion-making style can it be related?
Antworten
  • Flexible
  • Integrative
  • Hierarchic
  • Decisive

Frage 87

Frage
Given description of the way a person makes the desicion as - Participative - Uses inputs from multiple sources - May change decision over time To which desicion-making style can it be related?
Antworten
  • Flexible
  • Integrative
  • Decisive
  • Hierarchic

Frage 88

Frage
"Determining whether the problem you are defining is a root cause" is related to the following step of decision-making:
Antworten
  • Collection of information
  • Frame Decision
  • Reflection
  • Carry out the plan
  • Devise a plan

Frage 89

Frage
What is the least influencing factor in interaction process according to the first lecture?
Antworten
  • Culture
  • Communication style
  • Environment
  • Motivation
  • Personality type

Frage 90

Frage
What is the key interaction for this course among human interaction examples?
Antworten
  • Marketing
  • Family creation
  • Sales
  • Decision making
  • Eco area

Frage 91

Frage
Which of the given is not a type of Non Verbal Communication (NVC) ?
Antworten
  • Paralanguage
  • Verbal Communication Style
  • Movement and Body Position
  • Facial Expression
  • Eye Contact

Frage 92

Frage
Smallest size capable of performing task effectively. In this sentence true or false?
Antworten
  • True
  • False

Frage 93

Frage
“80/20 Rule” is used in the following Decision-Making technique?
Antworten
  • Cost/Benefit Analysis
  • SWOT
  • Pareto Analysis
  • Pair Comparison
  • T-Charts

Frage 94

Frage
What does Haptic communication mean?
Antworten
  • How people and other animals communicate via touching.
  • How mammals show emotion reliably in their faces.
  • How people use and perceive the physical space around them.
  • How people use non verbal cues in their speech.
  • How people perceive information via colors.

Frage 95

Frage
What are the essential conditions for successful team performance?
Antworten
  • Productivity, Cohesion, Learning, Integration.
  • Required skills and knowledge, Proper motivation and effort, Coordinating and communicating activities
  • Productivity, Collaboration, Learning, Integration.
  • Goal setting organization, Collaboration, Integration
  • Organizational context, Team design, Team culture

Frage 96

Frage
"Interpersonal conflicts that are less complex" states for the following level of mediation:
Antworten
  • Self-Mediating
  • Managerial
  • Professional
  • Preventive

Frage 97

Frage
According to Edward T. Hall how many levels of personal reaction exist?
Antworten
  • 5
  • 2
  • 12
  • 6
  • 4

Frage 98

Frage
Do one thing at a time; Concentrate on the job; Take time commitments seriously; Are committed to the job — these characteristics are more tend to ... person
Antworten
  • Semichronic
  • Monochronic
  • Both of Polychronic and Monochronic
  • Quadrochronic
  • Polychronic

Frage 99

Frage
What are types of communication style?
Antworten
  • Decisive, Aggressive
  • Aggressive, Passive, Assertive
  • Persuasive, Decisive, Passive
  • Persuasive, Decisive

Frage 100

Frage
What are the levels of interaction size?
Antworten
  • Local Domestic International Worldwide
  • Face to face Face to Group Group to Face Group to Group
  • Small Big Large Huge
  • One on one Small team Large team Across teams Organizational
  • Local Domestic Regional Corporational

Frage 101

Frage
The words "Forceful, Bombastic, In Your face, Intimidating, Monopolizing" correspond to the following style of communication:
Antworten
  • Passive
  • Aggressive
  • Assertive
  • Passive Aggressive

Frage 102

Frage
What are the tips for active listeting?
Antworten
  • Show you are listening
  • Lack of interest
  • Provide feedback
  • Show you understand
  • Distracting delivery
  • Pay attention

Frage 103

Frage
Most people are as good at listening as they are at talking? Is this sentence False or True?
Antworten
  • True
  • False

Frage 104

Frage
Body language is a form of non-verbal communication, consisting of :
Antworten
  • Paralanguage
  • Proxemis
  • Body pose, gestures, and eye movements
  • Communication Style

Frage 105

Frage
Which skill is more likely be considered as the one for an effective manager (in context of people management)?
Antworten
  • Product Testing
  • Sufficient knowledge about web frameworks
  • Self-advertisement
  • Marketing
  • Working with teams

Frage 106

Frage
What are three methods of motivation others (which are more likely to work on long period of time)
Antworten
  • Carrots, Sticks and Money
  • Courage, Positive Reinforcement, Personal Development
  • Fear, Negative Reinforcement, Personal Control
  • Fear, Positive Reinforcement, Personal Growth
  • Candies, Stick, Money

Frage 107

Frage
Platinum Rule theory is based on the following Basic Personality Areas:
Antworten
  • External or Internal; Sensing or Intuition; Thinking or Feeling; Judging or Perceiving;
  • Director; Socializer; Relater; Analyzer;
  • External or Internal; Senses or Intuition; Smart or Feeling; Judging or Perceiving;
  • Dominant; Steadiness; Influence; Compliant;
  • Extroverted or Introverted; Sensing or Intuitive; Thinking or Feeling; Judging or Perceiving;

Frage 108

Frage
The words "Submissive, Timid, Quiet, Reluctant to speak, Reactive" correspond to the following style of communication:
Antworten
  • Aggressive
  • Passive Aggressive
  • Passive
  • Assertive

Frage 109

Frage
What kind of emotion are expressed on face of the woman?
Antworten
  • Surprise
  • Interest
  • Disgust
  • Contempt
  • Fear

Frage 110

Frage
If we examine "gentlemanity" as an artificial culture, to which level of culture onion will Sir Don Quijote of La Mancha refer?
Antworten
  • 1
  • 4
  • 3
  • 2
  • 0

Frage 111

Frage
- Do many things at once; - Are highly distractible and subject to interruptions; - Consider an objective to be achieved, if possible; - Are committed to people and human relationships - these characteristics are more tend to ... person
Antworten
  • Both of Polychronic and Monochronic
  • Semichronic
  • Polychronic
  • Monochronic
  • Quadrochronic

Frage 112

Frage
What are the course assignments?
Antworten
  • Case studies, Role plays, Video analysis, Essays
  • Exercises, Role plays, Video analysis, Essays
  • Exercises, Role plays, Video analysis, Case studies
  • Reading assignments, Role plays, Case studies, Listening
  • Reading, Writing, Speaking, Listening

Frage 113

Frage
What are the goals of this course?
Antworten
  • Improve skills in communication, conflict resolution, negotiation, leadership, teamwork, situation analysis and decision-making
  • Improve skills in communication, negotiation, presentation, staff management, customer support management
  • Program coding development, Role plays competition, Time management, Exercise completion
  • Complete Case studies, Software projects, Role play situation analysis, Video analysis
  • Improve skills in communication, self-management, social management, leadership

Frage 114

Frage
What are 5 dysfunctions of a team?
Antworten
  • Trust, Conflict, Commitment, Accountability, Results (Just remember)
  • ###

Frage 115

Frage
When you provide a feedback, what rules you should follow?
Antworten
  • Balance positive and negative; Be specific and nonjudgmental; Provide suggestions and guidance; Be timely
  • ###

Frage 116

Frage
"Mediation used for more formal, more complex conflicts such as legal matters, grievances, diplomatic affairs, etc" states for the following level of Mediation of Conflict:
Antworten
  • Self-Mediating
  • Professional
  • Preventive
  • Managerial

Frage 117

Frage
"A neutral third-party helps mediate move complex interpersonal conflicts and disputes or less complex conflicts between groups" states for the following level of Mediation of Conflict:
Antworten
  • Managerial
  • Professional
  • Preventive
  • Self-Mediating
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