The Virtual Hub Policies Review

Employees being hired for a regular position shall be issued a Probationary Appointment. While on probation, employees will be regularized even if the employee does not meet the Company’s performance standards/expectations. The standard probationary period is six (6) months which is the maximum as provided by law. While an employee is under probation, he shall be entitled to government-mandated benefits.

When is the 13th month pay credited to employees? (Select all that apply)

An employee should contact his/her supervisor at least ____ if he/she will be absent or late for his/her shift.

If I am stuck with the task, the process I should be following to escalate it is:

If I will be absent, it will be tagged as an authorized absence even if I don't have a supporting documentation as long as I have notified my supervisor ahead of time.

Which among the statements are true?

If a VA is going to be absent or late, he/she should contact his/her client first before anything else.

Select the top priorities that the VA should complete at the start of his/her shift.

The total duration of the screenshots, keyboard activity in Time Doctor per VA should be 7 hours and 30 minutes.

I can willfully refuse, without any valid reason to to accept work, shift, assignment or specific instructions given by superior authority.

I am allowed to browse any website as long as I have already completed my tasks.

If I need help with my computer, I can move around equipment even if I have not yet informed my supervisor.

I am not allowed to discuss any of these things to my client:

An EOD report can be sent the next day as long as it is within 24 hours from end of shift.

Multiple absences in a calendar month on the first offense will warrant a disciplinary action of: