Consumer Choice & Law, Comparative Shopping, Payment Options

Beschreibung

Consumer Choice: factors influencing decision making Consumer Law: consumer guarantees for goods and services Comparative shopping: types of retail outlets, factors that influence spending Types of payment options
Chloe Costello
Quiz von Chloe Costello, aktualisiert more than 1 year ago
Chloe Costello
Erstellt von Chloe Costello vor etwa 6 Jahre
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Zusammenfassung der Ressource

Frage 1

Frage
What are the factors that influence our decision making? (5)
Antworten
  • Service
  • Quality
  • Discounts
  • Social & Ethical
  • Marketing
  • Convinience
  • Environmental
  • Value for Money

Frage 2

Frage
What is the legislation name of Australia's consumer law?
Antworten
  • Australian Consumer Law 2011
  • The Consumer Law of Australia (2011)
  • Australian Consumer Law 2011 (Commonwealth)

Frage 3

Frage
What are the consumer guarantees for PRODUCTS? (9)
Antworten
  • Accurate Description
  • No debts or hidden charges
  • Due care and skill
  • Fit for a specific purpose
  • Acceptable Quality
  • Spare Parts and Repairs
  • Similar to demonstration
  • Available to Use (undisturbed possession)
  • The business' promises
  • Ownership

Frage 4

Frage
Other organisations protecting us are:
Antworten
  • ACIS & ACCC
  • ACCL & ACIS
  • ACCC & ACISL
  • ACIC & ACCC
  • ACLC & ACC
  • ASLC & ACCC
  • ASIC & ACCC

Frage 5

Frage
What are the consumer guarantees for SERVICES? (3)
Antworten
  • Social & Ethical
  • Finished in a reasonable time
  • Due care and skill
  • Convienience
  • Fit for a specific purpose

Frage 6

Frage
What are the factors that influence our SPENDING decisions? (8)
Antworten
  • Price
  • Service
  • Value for Money
  • Convienience
  • Age
  • Gender
  • Finance
  • Marketing
  • Minor Failure
  • Environmental
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