Zusammenfassung der Ressource
Frage 1
Frage
You should always pick up the phone on the first ring.
Frage 2
Frage
You should answer the phone and say....
Antworten
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"Good morning, Edward J Rice, my name is ____, what's up?"
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"Good morning, Edward J Rice Company this is _____, how may I help you
Frage 3
Frage
You should NEVER fill out a yellow sheet for phone calls
Frage 4
Frage
When answering the phone you should have what already pulled up?
Frage 5
Frage
After filling out your yellow call sheet you should set it aside and continuing what you are doing.