K201 Lecture exam

Competitive strategy determines the structure, features, and functions of every information system

What DOESN'T affect buyer power?

Porter's four competitive strategies can result in a combination of each of these except:

Which is NOT a primary activity in the value chain?

What is a Business Process?

Social Media Information supports the sharing of content among a network of uers

Business processes vary in cost and effectiveness

The two ways IS provides competitive advantages are: product implementations and process implementations

The tree types of capital are: Traditional, Human, and ________.

What are the Four Pillars of a Hyper-Social Organization?

Which is NOT included in dynamic processes?

Companies should monitor unfavorable reviews and delete them in a timely manner because unfavorable reviews provide no benefit to the companies or consumers

Reputation management services are a tool for ____________ activity in SEAMS

Which of the following is an example of a dynamic process?

Process efficiency is the measure of the process inputs and outputs

Which of the following is an example of IS improving the quality of a business process?

Which of the following does NOT cause information silos?

A way to limit information silos is to store a single copy of the data in a shared database, and revising business processes and applications to use that database

In a CRM system, what is not one of the four phases of the customer life cycle?

An Enterprise Resource Planning (ERP) is a suite of applications (modules), a database, and a set of inherent processes for consolidating business operations into a single, consistent, computing platform

Why is it important to have ethical data?

More colors and text will improve your data visualization

Which of the following should you check to understand infographics?