3099020
Beschreibung
Quiz von Kari Lynn Zimmer, aktualisiert more than 1 year ago
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Erstellt von Kari Lynn Zimmer
vor fast 9 Jahre
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Frage 1
Frage
All users who run a report at the same time will see the same information?
Antworten
- True
- False
Frage 2
Frage
How many questions can be put into a single dashboard?
Antworten
-
15
-
30
-
25
-
10
-
20
Frage 3
Frage
Exporting data from a report with the "Export Data" button will retain the report formatting.
Antworten
- True
- False
Frage 4
Frage
You want the data from a report that you are viewing to be saved in a .CSV file. What button would you press to accomplish this?
Antworten
-
Save As
-
Convert Data
-
Export Details
-
Printable View
Frage 5
Frage
A dashboard on your Home page will refresh when you login to Salesforce.
Antworten
- True
- False
Frage 6
Frage
Who can modify access to report folders? (Select all that apply.)
Antworten
-
Users with "Development Mode" selected
-
Users with "Modify All Data" permission
-
Users with "Manage Public Reports" permission
-
Marketing Users
-
System Administrators
Frage 7
Frage
Roll Up Summary fields allow you to perform which operations?
Antworten
-
Max
-
Sum
-
Min
-
Mode
-
Count
-
Average
Frage 8
Frage
If you would like a report to be emailed to a user, the report must be in a public folder
Antworten
- True
- False
Frage 9
Frage
An Administrator can perform which of the following reporting tasks? (Select all that apply.)
Antworten
-
Schedule a report to be run a week from today
-
Schedule a report to run on Fridays for the next four weeks
-
Schedule a report to be run based on the time zone of the report recipient
-
Schedule a report to be emailed to users in different time zones
Frage 10
Frage
What are the available dashboard component types?
Antworten
-
Table
-
Scatter
-
Metric
-
Chart
-
Gauge
-
Bubble
Frage 11
Frage
What types of charts can a Chart dashboard component display? (Select all that apply.)
Antworten
-
Bubble
-
Scatter
-
Control
-
Area
-
Line
-
Vertical Column
-
Horizontal Bar
Frage 12
Frage
A sales person wants to create a dashboard to see how his sales numbers are compared to his peers. What permissions does the sales person need to accomplish this?
Antworten
-
Customize Application
-
Manage custom report types
-
Modify all data
-
View all data
-
Manage dashboards
Frage 13
Frage
A visualforce page may be used to customize the look of an article type?
Antworten
- True
- False
Frage 14
Frage
A category group can have how many levels of categories?
Antworten
-
3 levels
-
10 levels
-
2 levels
-
5 levels
Frage 15
Frage
Solution profile permissions affect access to knowledge articles.
Antworten
- True
- False
Frage 16
Frage
If an article does not receive a new vote in 15 days, the rating moves in which direction?
Antworten
-
Towards 5 stars
-
Towards 3 stars
-
Towards 2 star
Frage 17
Frage
Which is true about article types?
Antworten
-
Article types may only be assigned to one channel
-
Article types may include attachments
-
Article types are usually short HTML documents
-
Two article types must be created to enable knowledge
-
Article types should enable actionable content
Frage 18
Frage
The org wide default is set to Use. All sales reps will be using price lists on their Opportunities. However, Domestic sales reps should not access International Price Lists. What is the first step you would do?
Antworten
-
Create different record types for domestic and international opportunities
-
Create sharing rules for domestic and international price lists to share with their respective groups
-
Create different record types for domestic and international price lists
-
Change the org wide default to no access. Then, manually share the appropriate price books with the appropriate users
Frage 19
Frage
What steps must be done before setting a list price for a product?
Antworten
-
Define a product's standard price
-
Create a product
Frage 20
Frage
Your company sells subscriptions to socks. The customer pays one time for the year, and they receive a new pair of socks each month. what type of product schedule would you create for this?
Antworten
-
Shipment, quantity, and revenue schedues
-
No schedules are required
-
Revenue schedule
-
Shipment schedule
-
Quantity schedule
Frage 21
Frage
What is the third step in managing products and price books?
Antworten
-
Create product
-
Set list price
-
Create custom price book
-
Define standard price
Frage 22
Frage
When should you use "No Access" as the org wide default on price books?
Antworten
-
When you only want selected users to access specific price books
-
When you do not want customer portal users to access price books
-
When you want sales groups to share price books
Frage 23
Frage
Which statement about custom summary formulas in reports is true? (There are two correct answers.)
Antworten
-
Custom summary formulas can reference another custom summary formula
-
Reports can be grouped by a custom summary formula result
-
Custom summary formulas can be used in a report built from a custom report type
-
Custom summary formulas can reference a field within a report
Frage 24
Frage
Universal Containers needs to track the manufacturer and model for specific car companies. How can the system administrator ensure that the manufacturer selected influences the values available for the model?
Antworten
-
Create a lookup field from the manufacturer object to the model object
-
Create the manufacturer field as a dependent picklist and the model as a controlling picklist
-
Create the manufacturer field as a controlling picklist and the model as a dependent picklist
-
Create a multi-select picklist field that includes both manufacturers and models
Frage 25
Frage
Sales representatives at Universal Containers need assistnace from product managers when selling certain products. Product managers do not have access to opportunities, but need to gain access when they are assisting with a specific deal. How can a system administrator accomplish this?
Antworten
-
Enable sales teams and allow users to add the product manager
-
Use similar opportunities to show opportunities related to the product manager
-
Enable account teams and allow users to add the product manager
-
Notify the product manager using opportunity update reminders
Frage 26
Frage
What should a system administrator use to disable access to a custom application for a group of users?
Antworten
-
Page layouts
-
Profiles
-
Web tabs
-
Sharing rules
Frage 27
Frage
What should a system administrator consider before importing a set of records into Salesforce? (there are two correct answers)
Antworten
-
Currency field values will default to the personal currency of the record owner
-
The import file should include a record owner for each record
-
Data should be de-duplicated in the import file prior to import
-
Validation rules are not triggered when importing data using the import wizard
Frage 28
Frage
What permission do you need to create custom objects?
Antworten
-
Modify all data
-
Create and customize objects
-
Modify all
-
Customize application
-
Edit fields
Frage 29
Frage
How many standard and custom fields can be tracked on each object?
Antworten
-
20
-
15
-
50
-
10
-
30
Frage 30
Frage
If two custom objects have a parent-child lookup relationship, the child object is automatically deleted when the parent object is deleted.
Antworten
- True
- False
Frage 31
Frage
The value of rollup summary field is updated when the record containing the RSF is viewed.
Antworten
- True
- False
Frage 32
Frage
What account permissions are required for a user to convert a lead into an account?
Antworten
-
Read
-
Delete
-
Create
-
Edit
-
Modify All
-
View All
Frage 33
Frage
Permission sets can control access to which of the following settings? (There are two correct answers)
Antworten
-
Record types
-
Visualforce page access
-
Desktop client access
-
Field permissions
-
Assigned apps
Frage 34
Frage
What standard profile can import leads?
Antworten
-
Marketing user
-
Standard user
-
Solution manager
-
Contract manager
-
Sales user
Frage 35
Frage
Where would a Salesforce administrator enable the "Enhanced Profile List Views" functionality?
Antworten
-
Setup --> Customize --> User Interface
-
Setup --> Security Controls --> User Settings
-
Setup --> Manage Users --> Profiles
-
Setup --> Security Controls --> Profile Settings
Frage 36
Frage
User records can be deleted from Salesforce
Antworten
- True
- False
Frage 37
Frage
Standard profiles can be modified to meet various business requirements
Antworten
- True
- False
Frage 38
Frage
Which step should an administrator do before performing the mass transfer approval process?
Antworten
-
Ensure the new user has the required permissions
-
Deactivate the approval process rule
-
Add the approval history related list to the new user's page layout
-
Clear pending approval requests from the user's queue
-
Unlock pending approval requests
Frage 39
Frage
Identify the workflow actions (there are two correct answers)
Antworten
-
Create a task
-
Delete a record
-
Update a field
-
Create an inbound message
-
Create a mobile alert
Frage 40
Frage
Who can approve or reject requests?
Antworten
-
A user or queue that the approval request submitter chooses
-
Any combination of users and related users (users listed in a standard or custom field on the submitted record) specified by the administrator
-
A user listed in the manager standard field on the submitter's user detail page
-
A queue specified by the administrator
-
A user listed in a custom hierarchy field on the submitter's user detail page
Frage 41
Frage
When can time triggers be added to a workflow rule? (there are 3 correct answers)
Antworten
-
When the rule does not assign a task to empty profiles, roles, or groups
-
When the rule does not have pending actions in the workflow queue
-
When the rule does not reference a date in the past
-
When the rule criteria is not set to every time a record is created or edited
-
When the rule is inactive
Frage 42
Frage
When a workflow task is assigned to a role containing more than one person, who is assigned the task?
Antworten
-
The owner of the record that triggered the task
-
The person who triggered the rule
Frage 43
Frage
What are the two main parts of a workflow?
Antworten
-
Tasks and Actions
-
Actions and Time Triggers
-
Rules and Actions
-
Time Triggers and Rules
-
Email Alerts and Field Updates
Frage 44
Frage
When are workflow rules evaluated?
Antworten
-
After a record is deleted
-
When a record is cloned
-
Before a record is created
-
When a record is created or updated
Frage 45
Frage
An approver's delegate has the authority to approve a request.
Antworten
- True
- False
Frage 46
Frage
When workflow tasks are assigned to an empty role, where are those tasks reassigned?
Antworten
-
The person who triggered the rule
-
The owner of the record that triggered the task
Frage 47
Frage
Salesforce limits the number of times triggers can execute per hour. What is the limit for Enterprise Edition
Antworten
-
250
-
500
-
1000
-
50
-
5000
Frage 48
Frage
Email alerts cannot be created for workflow rules on activities
Antworten
- True
- False
Frage 49
Frage
When are workflow rules processed?
Antworten
-
After system validation rules
-
After escalation rules
-
After database commit
-
After parent rollup summary formula value updated (if present)
-
After assignment rules
-
After auto-response rules
Frage 50
Frage
An email approval request cannot be forwarded and answered from another email account
Antworten
- True
- False
Frage 51
Frage
Which of the following are places folders are used?
Antworten
-
Opportunities
-
Reports
-
Dashboards
-
Contacts
-
Email Templates
-
Accounts
Frage 52
Frage
A user can only report on information they have "read" access to.
Antworten
- True
- False
Frage 53
Frage
What type of relationship do solutions have to cases?
Antworten
-
Lookup
-
One to many
-
Master-detail
-
Many to Many
Frage 54
Frage
What is the maximum number of external id fields allowed on a single object?
Antworten
-
1
-
4
-
5
-
3
-
2
Frage 55
Frage
Which of the following are standard Salesforce.com objects?
Antworten
-
Accounts
-
Support
-
Contacts
-
Marketing
-
Leads
-
Reports
-
Dashboard
-
Service Addresses
Frage 56
Frage
Unmanaged packages from the AppExchange cannot be upgraded by the publisher.
Antworten
- True
- False
Frage 57
Frage
The profile of the record owner is what determines access to that record for the rest of the organization via sharing settings,
Antworten
- True
- False
Frage 58
Frage
Validation rules are created per object.
Antworten
- True
- False
Frage 59
Frage
Data validations are enforced whenever a record is saved, including data loader, mass transfer records, and importing records.
Antworten
- True
- False
Frage 60
Frage
Which types of rollup summaries exist?
Antworten
-
Min
-
Count
-
Difference
-
Average
-
Sum
-
Max
Frage 61
Frage
You can change general user permissions on a standard profile.
Antworten
- True
- False
Frage 62
Frage
How many steps will be created when using the jump start wizard?
Antworten
-
5
-
2
-
1
Frage 63
Frage
What types of relationships exist between objects?
Antworten
-
Many to many
-
Outer joins
-
One to one
-
Inner joins
-
Self relationship
-
Master detail
-
Lookup
Frage 64
Frage
Which report types provide totals for each section of sorted data (rows)?
Antworten
-
Matrix
-
Tabular
-
Summary
Frage 65
Frage
A standard user will never have permission to view the administrator's dashboard.
Antworten
- True
- False
Frage 66
Frage
Grant access using hierarchies cannot be disabled for standard objects.
Antworten
- True
- False
Frage 67
Frage
What is automatically created when a lead is converted?
Antworten
-
An account, an opportunity, and a quote
-
An account, a contact, an opportunity, and a quote
-
An account, a contact, and an opportunity
-
An account and a contact
-
Only an account
-
An account and an opportunity
Frage 68
Frage
How many days will the recycle bin hold records before they are automatically deleted permanently?
Antworten
-
30
-
60
-
90
-
No limit
Frage 69
Frage
How many standard profiles exist?
Antworten
-
8
-
6
-
2
-
4
Frage 70
Frage
What is the maximum number of non-Salesforce users the case escalation functionality can send emails to?
Antworten
-
20
-
1
-
2
-
No limit
-
5
-
10
Frage 71
Frage
If you have 3 lead assignment rules set up, and none of the rules are met, who is the lead assigned to?
Antworten
-
The "assign to" user associated with the last assignment rule
-
The lead is not assigned
-
The "assign to" user associated with the first assignment rule
-
The default lead owner
Frage 72
Frage
What content is available via the self-service portal?
Antworten
-
Cases can be viewed
-
Accounts can be browsed
-
Solutions can be browsed
-
Events can be created
-
Opportunities can be created
-
Cases can be logged
-
Activities can be shown
-
Emails can be sent
Frage 73
Frage
The detail object of a master-detail relationship cannot also be a master object of another relationship
Antworten
- True
- False
Frage 74
Frage
What is the maximum number of master-detail relationships a detail record can have?
Antworten
-
2
-
5
-
10
-
No limit
-
1
-
3
Frage 75
Frage
What are the three approval process completion types?
Antworten
-
Submitted
-
Cancel
-
Escalate
-
Approval
-
Recall
-
Rejection
-
Pending
Frage 76
Frage
Which of the following are company wide settings?
Antworten
-
Object level security
-
Enable collapsible sections
-
Field level security
-
Show quick create
-
Tab visibility
-
Enable inline editing
Frage 77
Frage
Sharing rules per object can grant access beyond the default sharing sections
Antworten
- True
- False
Frage 78
Frage
"Run reports" permission is required prior to running a standard report
Antworten
- True
- False
Frage 79
Frage
Once you have changed to a custom fiscal year you cannot revert back to the standard fiscal year setting
Antworten
- True
- False
Frage 80
Frage
Which of the following objects may have sharing rules
Antworten
-
Forecasts
-
Products
-
Campaigns
-
Solutions
-
Dashboard
-
Custom Objects
-
Opportunities
Frage 81
Frage
Which of the following are workflow actions
Antworten
-
Update field
-
Send outbound message
-
Create task
-
Create a record
-
Send email
-
Send text message
-
Launch web page
Frage 82
Frage
The Client Management feature is free, but is enabled by request only
Antworten
- True
- False
Frage 83
Frage
Multiple currencies can only be enabled by a request to Salesforce support.
Antworten
- True
- False
Frage 84
Frage
Which of the following are dashboard component types?
Antworten
-
Metric
-
Gauge
-
Custom S-control
-
Page block
-
Chart
-
Table
-
Graph
-
Apex
Frage 85
Frage
When using the territory management feature, multiple forecasts can be created per user per territory.
Antworten
- True
- False
Frage 86
Frage
Tasks and events use a single date entry.
Antworten
- True
- False
Frage 87
Frage
Which report types support graphs?
Antworten
-
Tabular
-
Summary
-
Matrix
Frage 88
Frage
What determines which object types are selectable by the user in the Salesforce console?
Antworten
-
Page layout
-
Mini page layout
-
Detail display
Frage 89
Frage
Field history tracking cannot be enabled for custom objects.
Antworten
- True
- False
Frage 90
Frage
Which of the following are controlled by the user's profile?
Antworten
-
Fiscal year
-
Tabs shown
-
IP restrictions
-
Login hours
-
Administrative and general user permissions
-
Default time zone
Frage 91
Frage
In which scenarios will the sharing button appear?
Antworten
-
When the sharing model for the object is read/write
-
When the sharing model for the object is private
-
When the sharing model for the object is read only
Frage 92
Frage
When advanced currency management is enabled Salesforce automatically updates exchange rates on a daily basis.
Antworten
- True
- False
Frage 93
Frage
Which of the following are custom field types?
Antworten
-
Auto number
-
Date
-
Hyperlink
-
Float
-
Boolean
-
Lookup
-
Date/time
Frage 94
Frage
Profile settings do not override the organization's sharing model
Antworten
- True
- False
Frage 95
Frage
Which of the following are related lists directly associated with the user record?
Antworten
-
Queue membership
-
Cases
-
Opportunities
-
Personal groups
-
Managers in role hierarchy
-
Contacts
-
Leads
Frage 96
Frage
Which statement below is true regarding field dependencies?
Antworten
-
You can have many dependent fields, but only one controlling field
-
You can only have one dependent field and one controlling field
-
You can only have one dependent field but many controlling fields
-
You can have many dependent fields and many controlling fields
Frage 97
Frage
By default, search results are limited to records owned by the logged in user
Antworten
- True
- False
Frage 98
Frage
Time-based workflow actions are immediately removed if the record is modified and no longer meets the criteria.
Antworten
- True
- False
Frage 99
Frage
For each and every record there is one and only one record owner
Antworten
- True
- False
Frage 100
Frage
What is the maximum number of records supported by the web-based data import wizard?
Antworten
-
10,000
-
100,000
-
no limit
-
1,000
-
50,000
-
1,000,000
Frage 101
Frage
Which of the following is NOT a result of creating a custom object tab?
Antworten
-
Enable search results for the custom object
-
Object reports are added to the dashboards
-
Set the color scheme for the page layout of the icon
-
Set the icon that represents the object
-
Enable the object as an option in the "Create New..." menu
Frage 102
Frage
Which of the following are ways to login through the Salesforce API
Antworten
-
Web browser
-
Connect for lotus notes
-
Data loader
-
Outlook
Frage 103
Frage
When creating a custom report type, if account is your primary object then you can link to contacts and opportunities
Antworten
- True
- False
Frage 104
Frage
Which of the following statements are true regarding custom objects and fields?
Antworten
-
Custom fields always have "__c" appended to the API name
-
Custom relationships always have "__r" appended to the API name
-
custom fields always have "__f" appended to the API name
-
Custom objects always have "__c" appended to the API name
-
Custom relationships always have "__c" appended to the API name
-
Custom objects always have "__o" appended to the API name
Frage 105
Frage
Updating the currency locale will automatically update opportunities, forecasts, and any custom currency fields
Antworten
- True
- False
Frage 106
Frage
Time-based workflow actions can not be used when the workflow rule criteria is set to "every time a record is created or edited"
Antworten
- True
- False
Frage 107
Frage
On the reports tab, when you click "Find reports" only custom reports are listed
Antworten
- True
- False
Frage 108
Frage
A formula field can pull data from any field on a record that is linked via a lookup relationship
Antworten
- True
- False
Frage 109
Frage
Which of the following are standard Salesforce.com applications?
Antworten
-
Salesforce Automation
-
Documents
-
Ideas
-
Opportunities
-
Marketing
-
Campaigns
-
Content
Frage 110
Frage
What is the maximum number of campaign hierarchies allowed?
Antworten
-
5
-
no limit
-
2
-
20
-
10
-
50
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