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Quiz von Rigo Sanchez, aktualisiert more than 1 year ago
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Erstellt von Rigo Sanchez
vor etwa 9 Jahre
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Frage 1
Frage
Who's husband was well known for his bricklaying experiments and studied how stress affected worker productivity ?
Antworten
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Frederick Taylor
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Max Weber
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Frank and Lillian Gilbreth
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Henry Gantt
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Elton Mayo
Frage 2
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I came up with the "14 principles of Management" fundamentals that can be applied to all organizational situations and are still being taught in management schools today.
Antworten
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Henri Fayol
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Elton Mayo
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Douglas Mc Gregor
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Abraham Maslow
Frage 3
Frage
I am known as the father of scientific management, as i researched the one best way for a job to be done.
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Henry Gantt
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Max Weber
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Abraham Maslow
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Frederick Taylor
Frage 4
Frage
I argued that people try to satisfy basic, low level needs first before progressing upward to higher level needs.
Antworten
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Elton Mayo
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Douglas Mcgregor
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Abraham Maslow
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Henry Gantt
Frage 5
Frage
I conducted the Hawthorne studies, which dramatically impacted managements beliefs about the role of people in organizations.
Antworten
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Henri Fayol
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Fredrick Taylor
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Douglas Mcgregor
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Elton Mayo
Frage 6
Frage
I described the ideal for bureaucracy, characterized by division of labor, a clearly defined hierarchy and detailed rules and regulations.
Antworten
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Abraham Maslow
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Elton Mayo
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Frank and Lillian Gilbreth
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Max Weber
Frage 7
Frage
I created a chart that helps employees and managers plan projects by tasks and time
Antworten
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Elton Mayo
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Henry Gantt
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Max Weber
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Abraham Maslow
Frage 8
Frage
I proposed the theory that employees subscribe to a self fulfilling prophecy based on management expectations of them.
Antworten
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Henri Fayol
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Douglas Mcgregor
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Elton Mayo
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Abraham Maslow
Frage 9
Frage
What is the process of working with people and resources to accomplish goals?
Antworten
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Management
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Planning
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Organizing
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Leading
Frage 10
Frage
The four functions of managing are [blank_start]planning[blank_end], [blank_start]leading[blank_end], [blank_start]organizing[blank_end], and [blank_start]controlling[blank_end].
Antworten
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planning
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leading
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organizing
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controlling
Frage 11
Frage
The four different levels of managers are [blank_start]top level[blank_end], [blank_start]middle level[blank_end], [blank_start]frontline[blank_end] mangers, and [blank_start]team leaders[blank_end].
Antworten
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top level
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middle level
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frontline
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team leaders
Frage 12
Frage
The three important roles that mangers perform are [blank_start]Interpersonal[blank_end] roles, [blank_start]Informational[blank_end] roles, and [blank_start]decisional[blank_end] roles.
Antworten
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Interpersonal
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Informational
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decisional
Frage 13
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The broad skills that managers need are [blank_start]technical skills[blank_end], [blank_start]Conceptual[blank_end] and [blank_start]decisional skills[blank_end], and [blank_start]interpersonal[blank_end] skills and [blank_start]communicational skills[blank_end].
Antworten
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technical skills
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Conceptual
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decisional skills
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interpersonal
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communicational skills
Frage 14
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The five sources of competitive advantage are [blank_start]innovation[blank_end], [blank_start]quality[blank_end], [blank_start]service[blank_end], [blank_start]speed[blank_end], and [blank_start]cost competitive[blank_end].
Antworten
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innovation
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quality
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service
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speed
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cost competitive
Frage 15
Frage
The introduction of new goods and services
Antworten
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innovation
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quality
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service
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social capital
Frage 16
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the excellence of your products (goods or services)
Antworten
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service
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speed
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quality
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innovation
Frage 17
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the speed and dependability with which an organization delivers what customers want.
Antworten
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service
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speed
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time
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innovation
Frage 18
Frage
fast and timely execution, response, and delivery of results
Antworten
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speed
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innovation
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quality
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time
Frage 19
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keeping costs low to achieve profits and to be able to offer prices that are attractive to consumers
Antworten
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cost competitiveness
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innovation
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service
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quality
Frage 20
Frage
senior executives responsible for the overall management and effectiveness of the organization.
Antworten
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top level
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middle level
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frontline
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teamleader
Frage 21
Frage
managers located in the middle layers of the organizational hierarchy, reporting to top level executives
Antworten
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top level
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middle level
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team leaders
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frontline
Frage 22
Frage
lower level managers who supervise the operational activities of the organization
Antworten
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top level
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middle level
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teamleader
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frontline
Frage 23
Frage
employees who are responsible for facilitating successful team performance
Antworten
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top level
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middle level
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frontline
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team leaders
Frage 24
Frage
which management approach supported, there is one best way to perform a job, which placed an emphasis on hiring and training the right person.
Antworten
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systematic
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scientific
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administrative
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quantitative
Frage 25
Frage
which management approach supported there is no one best way to manage and organize because of circumstances varying.
Antworten
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systematic
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scientific
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administrative
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contingency perpective
Frage 26
Frage
which management approach emphasized management as a profession, often using the authors personal experiences as guiding principles
Antworten
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administrative
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systematic
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contingency perspective
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organizational
Frage 27
Frage
which management approach emphasized development of human resources to achieve employee involvement and goal setting.
Antworten
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organizational behavior
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administrative
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scientific
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quantitative
Frage 28
Frage
which management approach achieved goals careful definition of duties standardized techniques and wage control systems.
Antworten
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systematic
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scientific
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quantitative
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system theory
Frage 29
Frage
which management approach supported decision making by development formal mathematical models of a problem such as forecasting and break even analysis.
Antworten
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systematic
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scientific
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administrative
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quantitative
Frage 30
Frage
organizations that are dependent on inputs from outside the organization and transform them into outputs to meet markets needs for goods and services is
Antworten
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system theory
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human relations
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hawthorn effect
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open systems
Frage 31
Frage
[blank_start]Ethics[blank_end] is the moral principles and standards that guide the behavior of an individual or group
Antworten
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Ethics
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egoism
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morals
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principles
Frage 32
Frage
an [blank_start]ethical issue[blank_end] is a situation, problem, or opportunity in which an individual must choose among several actions that must be evaluated as morally right or wrong.
Antworten
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ethical issue
Frage 33
Frage
[blank_start]Business ethics[blank_end] is the morals principles and standards that guide behavior in the world of business.
Antworten
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Business ethics
Frage 34
Frage
The principles, rules, and values that people use in deciding what is right and wrong
Antworten
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moral philosophy
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business ethics
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ethical issue
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egoism
Frage 35
Frage
[blank_start]egoism[blank_end] an ethical principle holding that individual self interest is the actual motive of all conscious action
Antworten
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egoism
Frage 36
Frage
a philosophy that bases ethical behavior on the opinions and behaviors of relevant other people
Antworten
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relativism
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virtue ethics
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moral ethics
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egoism
Frage 37
Frage
an ethical system stating that the greatest good for the greatest number should be the overriding concern of decision makers
Antworten
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utilitarianism
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egoism
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relativism
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virtue ethics
Frage 38
Frage
[blank_start]virtue ethics[blank_end] is a perspective that what is moral comes from what a mature person with good moral character would deem right
Antworten
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virtue ethics
Frage 39
Frage
[blank_start]preconventional[blank_end] stage is making decisions based on immediate self interest. for example, you take a flash drive home from work because you need one and do not want to pay for it.
Antworten
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preconventional
Frage 40
Frage
[blank_start]conventional stage[blank_end] is making decisions that conform to expectations of groups and institutions like family, peers, and society. for example, you thin about taking the flash drive home, but decide against it because it would not look right.
Antworten
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conventional stage
Frage 41
Frage
[blank_start]Principled stage[blank_end] is making decisions based on self chosen ethical principles. for example you do not consider taking the flash drive from work because you believe that it would be wrong.
Antworten
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Principled stage
Frage 42
Frage
meeting the social expectations, not written as law.
Antworten
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ethical responsibilities
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business ethics
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morals
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egoism
Frage 43
Frage
additional behaviors and activities that society finds desirable and that the value of the business support.
Antworten
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transcendent
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shareholder model
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philanthropic responsibilities
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stakeholder model
Frage 44
Frage
an education with five higher goals that balance self interest with responsibility to others
Antworten
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transcendent education
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philanthropic
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ethics
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morals
Frage 45
Frage
its goal is the creation of sustainable economic development and improvement of quality of life worldwide for all organizational stakeholders
Antworten
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ecocentric management
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sustainable growth
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egoism
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egoist
Frage 46
Frage
economic growth and development that meet present needs without harming the needs of future generations
Antworten
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ecocentric management
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sustainable growth
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economy
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epic disasters
Frage 47
Frage
a process of analyzing all inputs and outputs through the entire cradle to grave life of a product to determine total environment impact
Antworten
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life cycle analyzing
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ethical issue
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egoism
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relativism
Frage 48
Frage
what is the conscious, systematic process of making decisions about goals and activities that an individual, group work unit, or organization will pursue in the future.
Antworten
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planning
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analysis
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monitor
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implementation
Frage 49
Frage
a process planners use within time and resource constraints, to gather, interpret, and summarize all information reverent to the planning issue under consideration
Antworten
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situational analysis
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goals
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plans
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strategy
Frage 50
Frage
a target or end that management desires to reach
Antworten
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goal
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plans
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strategy
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management
Frage 51
Frage
the actions or means managers intend to use to achieve organizational goals
Antworten
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plans
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goals
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situational
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management
Frage 52
Frage
a narrative that describes a particular set of future conditions
Antworten
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senario
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goals
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planning
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stragety
Frage 53
Frage
a pattern of action and resources allocations designed to achieve the organizations goals
Antworten
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strategy
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strategic goals
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strategic planning
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scenario
Frage 54
Frage
a set of procedures for making decisions about the organizations long term goals and strageties
Antworten
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strategic planning
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strategic goals
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strategy
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goals
Frage 55
Frage
major targets or end results relating to the organizations long term survival, value, and growth
Antworten
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strategic goals
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strategy
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goals
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egoism
Frage 56
Frage
a set of procedures for translating broad strategic goals and plans into specific goals and plans that are relevant to a particular portion of the organization, such as a functional area like marketing
Antworten
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tactical planning
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operational planning
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strategic management
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goals
Frage 57
Frage
the process of identifying the specific procedures and processes required at lower levels of the organization
Antworten
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operational planning
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strategy planning
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tactical planning
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strategic planning
Frage 58
Frage
a process that involves managers from all parts of the organization in the formulation and implementation of strategic goals and strategies
Antworten
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strategic management
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strategic planning
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strategy planning
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goals
Frage 59
Frage
an organizations basic purpose and scope of operations
Antworten
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mission
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strategic vision
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planning
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stakeholders
Frage 60
Frage
the long term direction and strategic intent of a company
Antworten
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mission
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strategic vision
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planning
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stakeholder
Frage 61
Frage
group and individuals who affect and are affected by the achievement of the organizations mission, goals, and strategies
Antworten
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stakeholders
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resources
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mission
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planning
Frage 62
Frage
inputs to a system that can enhance performance
Antworten
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resources
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mission
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planning
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operational
Frage 63
Frage
a comparison, opportunities, and threats that help executives formulate strategy
Antworten
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SWOT analysis
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corporate strategy
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benchmarking
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analysis
Frage 64
Frage
the set of businesses, markets, or industries in which an organizations competes and the distribution of resources among those entities.
Antworten
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corporate strategy
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concentration
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vertical integration
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analysis
Frage 65
Frage
a strategy employed for an organization that operates a singe business and competes in a single industry
Antworten
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concentration
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strategy
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analysis
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group think
Frage 66
Frage
a phenomenon that occurs in decisions making when group members avoid disagreement as they strive for consensus
Antworten
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group think
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dialectic
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goal displacement
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strategy
Frage 67
Frage
a condition that occurs when a decision making group loses sight of its original goal and a new, less important goal emerges
Antworten
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goal displacement
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dialectic
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group think
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planning
Frage 68
Frage
a structured debate comparing two conflicting courses of action
Antworten
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dialectic
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concentration
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goal displacement
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groupthink
Frage 69
Frage
organizations that are affected by, and that affect, their environment
Antworten
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open systems
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external environment
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macro environment
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economy
Frage 70
Frage
all revenant forces outside a firms boundaries, such as competitors, customers, the government, and the economy.
Antworten
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external environment
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open systems
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macro environment
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input
Frage 71
Frage
the general environment, includes governments, economics conditions, and other fundamental factors that generally affect all organizations
Antworten
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macro environment
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microenvironment
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input
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output
Frage 72
Frage
statistical characteristics of a group or population such as age, gender, and education level
Antworten
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demographics
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microenvironment
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macro environment
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input
Frage 73
Frage
the immediate environment surrounding a firm, includes suppliers, customers, rival, and the like
Antworten
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competitive environment
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micro environment
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macro environment
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demographics
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