Frage 1
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Dividing a market into smaller segments of buyers with distinct needs or behaviors that might require separate marketing strategies is known as __________.
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market targeting
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positioning
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differentiation
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market segmenting
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mass marketing
Frage 2
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Through its mobile Whopper Detour promotion, Burger King offered discounted Whoppers to people close to a competing McDonald's restaurant. This is an example of which of the following?
Frage 3
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H2Coast, an automobile manufacturer, produces fuel-efficient hybrid vehicles that are targeted toward high-end exotic-vehicle collectors with ample leisure time. H2Coast most likely segments the consumer market based on ________ variables.
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geographic
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behavioral
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demographic
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psychographic
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universal
Frage 4
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User status, usage rate, and loyalty status are examples of which type of segmentation variable?
Frage 5
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The type of segmentation that forms segments of consumers who have similar needs and buying behaviors even though they are located in different countries is known as _________.
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demographic segmentation
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behavioral segmentation
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Intermarket segmentation
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geographic segmentation
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lifestyle segmentation
Frage 6
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The type of segment characteristic in which the size, purchasing power, and profiles of the segments can be quantified is known as __________.
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accessible
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differentiable
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measurable
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actionable
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substantial
Frage 7
Frage
In 2015 Target eliminated its "pink" and "blue" aisles, and it now sells lines such as a collection of back-to-school clothing, accessories, backpacks, and bedding that appeals to both boys and girls. This is an example of which type of marketing?
Antworten
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Income
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Hyperlocal
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Lifestyle
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Gender-neutral
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Age and life-cycle
Frage 8
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Firms that manufacture seasonal products target their consumers primarily through ________ segmentation.
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psychographic
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income
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demographic
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age and life-cycle
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occasion
Frage 9
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When a company engages in ________marketing it ignores market segment differences and targets the whole market with one offer.
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segmented
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concentrated
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mass
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differentiated
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niche
Frage 10
Frage
Which type of market-coverage strategy involves targeting several market segments and designing separate offers for each?
Frage 11
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Which value proposition offers not only higher quality, but also confers prestige upon the buyer?
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Less for much less
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More for more
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The same for less
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More for less
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More for the same
Frage 12
Frage
Amazon is now promising same-day pick-up of goods as well as local secure pick-up points. What point of differentiation is this?
Antworten
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Channel differentiation
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People differentiation
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Image differentiation
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Product differentiation
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Services differentiation
Frage 13
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If competitors cannot easily copy the benefit a company chooses to promote, that benefit is said to be _______
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distinctive
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superior
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profitable
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preemptive
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affordable
Frage 14
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What is market segmentation?
Antworten
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Evaluating each market segment's attractiveness and selecting one or more market segments to enter
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Marketing to a mass market of homogenous buyers
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Differentiating the firm's market offering to create superior customer value
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Dividing a market into distinct groups of buyers who have different needs, characteristics, or behaviors and who might require separate marketing strategies or mixes
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Arranging for a market offering to occupy a clear, distinctive, and desirable place relative to competing products in the minds of target consumers
Frage 15
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____ involves differentiating a market offering to occupy a clear, distinctive, and desirable place relative to competing products in the minds of target consumers.
Frage 16
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________ is the act of dividing a market into distinct groups of buyers who have different needs, characteristics, or behaviors and who might require separate marketing strategies or mixes.
Frage 17
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Once segments have been identified, market ________ evaluates each segment's attractiveness and selects one or more to serve.
Antworten
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differentiation
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micromarketing
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targeting
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segmentation
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positioning
Frage 18
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In addition to segmentation and targeting, there are two other major steps in designing a customer value-driven market strategy: ________ seeks to create superior customer value in the mind of the consumer, and ________ seeks to firmly place the market offering in the minds of target customers.
Antworten
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differentiation; segmentation
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differentiation; positioning
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positioning; segmentation
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positioning; target marketing
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positioning; differentiation
Frage 19
Frage
What are the four major steps in designing a customer value-driven marketing strategy, in the correct sequence?
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Positioning, market segmentation, market targeting, and differentiation
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Market targeting, market segmentation, differentiation, and positioning
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Market segmentation, differentiation, market targeting, and positioning
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Market segmentation, market targeting, differentiation, and positioning
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Market segmentation, market targeting, positioning, and differentiation
Frage 20
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Major variables used to segment consumer markets include which of the following?
Antworten
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Geographic, demographic, psychographic, and psychological
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Ethnicity, geographic, gender, and income
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Income, gender, age, and ethnicity
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Income, age, geographic, and lifestyle
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Geographic, demographic, psychographic, and behavioral
Frage 21
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Which of the following describes the variables that marketers use to segment business markets that differ from the variables used to segment consumer markets?
Antworten
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Operating characteristics, purchasing approaches, pricing, and demographics
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Operating characteristics, purchasing approaches, situational factors, and demographics
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Operating characteristics, geography, situational factors, and pricing
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Operating characteristics, purchasing approaches, situational factors, and geography
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Operating characteristics, purchasing approaches, situational factors, and personal characteristics
Frage 22
Frage
There are four major variables that might be used in segmenting consumer markets. Those major variables are ________ variables.
Antworten
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geographic, demographic, economic, and behavioral
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geographic, demographic, psychographic, and behavioral
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geographic, demographic, political, and economic
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geographic, demographic, cultural, and behavioral
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geographic, demographic, psychographic, and political
Frage 23
Frage
The explosion in the men's personal care industry, with many cosmetics brands now successfully marketing men's lines is an example of ________ segmentation.
Antworten
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age and life-cycle
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.
income
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gender
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behavioral
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psychographic
Frage 24
Frage
Although business marketers use many of the same variables to segment their markets, they also use some additional variables, which include all of the following EXCEPT ________.
Frage 25
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When effective programs can be designed for attracting and serving market segments, these segments are ________.
Antworten
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differentiable
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substantial
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accessible
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measurable
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actionable
Frage 26
Frage
To target the best market segments, the company first evaluates various factors related to market attractiveness. Of the following, which is NOT one of those factors?
Antworten
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Evaluation of each segment's structural attractiveness
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Evaluation of each segment's size characteristics
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Evaluation of each segment's growth characteristics
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Compatibility with company mission and vision
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Compatibility with company objectives and resources
Frage 27
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In which targeting strategy does a firm go after a large share of one or a few smaller segments?
Frage 28
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To determine which market segments to target and serve, the company first evaluates which of the following for each segment?
Antworten
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Size and growth characteristics and compatibility with company objectives and resources only
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Size and growth characteristics only
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Compatibility with company objectives and resources only
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Size and growth characteristics, structural attractiveness, and compatibility with company objectives and resources
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Size and growth characteristics and structural attractiveness only
Frage 29
Frage
One important consideration in using a differentiated targeting strategy is that _______.
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it can increase costs
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focusing on what is common in consumers can potentially appeal to the largest number of buyers
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the demand for customized products is decreasing
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serving one or a few smaller segments can limit sales
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it is easier for the company because it only needs to manage one market offering
Frage 30
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Firms with limited resources often target a market niche that is either ignored or unimportant to larger firms. This represents a(n) _______ strategy.
Frage 31
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Which factor would make a target segment more attractive?
Antworten
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Contains many strong competitors
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Buyers have strong bargaining power relative to sellers
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Many possible substitute products exist
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Challenging for new entrants to come into the segment
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Contains powerful suppliers
Frage 32
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Which of the following is NOT one of the specific ways in which companies can differentiate their market offerings?
Frage 33
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The _____________ is a brand's full positioning or the full mix of benefits on which the brand is positioned.
Frage 34
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Once a company has decided which segments to enter, it must decide on its ________ strategy.
Frage 35
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Which type of positioning involves providing the most upscale product or service and charging a higher price to cover the higher costs?
Antworten
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More for more
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More for less
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Less for much less
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The same for less
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More for the same
Frage 36
Frage
The full positioning of a brand is called the brand's ________, which is the full mix of benefits on which a brand is differentiated and positioned.
Frage 37
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What are perceptual positioning maps used for?
Antworten
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To implement a particular positioning strategy
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To show consumer perceptions of different brands on important buying dimensions
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To show consumer perceptions of an individual brand on important buying dimensions
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To find where to best position a product on a store shelf
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To compare a company's profitability with the profitability of competitors