3906515
Beschreibung
Quiz von nadia_delorme, aktualisiert more than 1 year ago
|
Erstellt von nadia_delorme
vor etwa 9 Jahre
|
|
Frage 1
Frage
Which of these factors is a tangible feature of quality ?
Antworten
-
a) durability
-
b) exclusiveness
-
c) image
-
d) reputation
Frage 2
Frage
Which of these factors is an intangible feature of quality ?
Antworten
-
a) additional features
-
b) after-sales service
-
c) brand
-
d) reliability
Frage 3
Frage
Which of the following is often a cost of poor quality ?
Antworten
-
a) positive word-of-mouth recommendation
-
b) more claims on warranties
-
c) lower level of scraps
-
d) higher customer satisfaction
Möchten Sie mit GoConqr kostenlos Ihre eigenen Quiz erstellen? eigenen Mehr erfahren.