Frage 1
Frage
________________ is made up of activities which add value to the products or services it provides.
Antworten
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Value Chain
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Logistics
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Operations process
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Marketing and sales
Frage 2
Frage
The term_____________ broadly describes the set of all activities associated with the production of goods and services.
Antworten
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Management
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Operations
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Procurement
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Strategy
Frage 3
Frage
________________ is the fundamental rethinking and redesign of existing processes and practices.
Antworten
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Lean production
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Reengineering
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Soft Manufacturing
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Restructuring
Frage 4
Frage
The term _____________ denotes the process of converting or transforming resources into goods or services.
Antworten
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Production
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Logistics
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Procurement
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Assembling
Frage 5
Frage
______________ is defined as doing things right.
Antworten
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Effectiveness
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Maximisation
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Efficiency
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Accuracy
Frage 6
Frage
Which of these is a support activity?
Antworten
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Operations
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Marketing & Sales
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Service
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Technology Development
Frage 7
Frage
______________converts (materials) inputs into outputs of greater economic value.
Antworten
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Procurement
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Manufacturing
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Assembly
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Processing
Frage 8
Frage
In Japan in the late 1980s, a new approach was developed for managing manufacturing systems known as _____________________.
Antworten
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Soft manufacturing
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Lean production
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Agile manufacturing
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Reengineering
Frage 9
Frage
A good strategy needs to be ________________ enough to allow for periodical realignments in response to changes in the external environment.
Antworten
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Stable
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Firm
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Constant
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Flexible
Frage 10
Frage
Michael Porter proposed that manufacturing company value chain activities include Primary activities, Support activities and ________________.
Antworten
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Firm infrastructure
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Technology development
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Margin
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Operations
Frage 11
Frage
A ______________ involves concentrating on a particular buyer group, geographic area or product/market segment and serving the needs of this segment better than competitors.
Antworten
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Alliance strategy
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Cost leadership strategy
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Differentiation strategy
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Focus strategy
Frage 12
Frage
Which is the tool that is used to scan the external environment and properly assess the internal competencies of an organization?
Frage 13
Frage
_________________ involves determining the organization’s overall goals.
Antworten
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Marketing strategy
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Operation strategy
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Business strategy
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Corporate strategy
Frage 14
Frage
_______________ is joint ventures among international organizations to pool their complementary assets to achieve synergy.
Antworten
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Alliance strategy
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Focus strategy
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Cost leadership strategy
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Differentiation strategy
Frage 15
Frage
Operations strategy ______________ is the process by which such long-range game plans are developed.
Antworten
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Operation Strategy Implementation
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Operation Strategy Developing
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Operation Strategy Formulation
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Operation Strategy Forecasting
Frage 16
Frage
According to Gaither and Frazier _____________________ are the elements of an organisation that determine its strategic success or failure.
Antworten
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Competitive Priorities
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Competitive Advantage
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Corporate strategy
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Employee morale
Frage 17
Frage
With a_________________, the organisation seeks to stand out within the industry in which it operates by being unique in some dimension(s) of value to customers.
Antworten
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Differentiation strategy
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Cost leadership strategy
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Alliance strategy
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Focus strategy
Frage 18
Frage
______________________ is the process by which long range plans are put into action.
Antworten
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Operation strategy formulation
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Operation strategy developing
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Operation strategy implementation
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Operation strategy forecasting
Frage 19
Frage
New products serve to provide growth opportunities and ____________for the organisation.
Antworten
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Business values
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Corporate sustainability
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Corporate strategy
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Competitive advantage
Frage 20
Frage
A ___________can be seen as a process – a method of doing things.
Antworten
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Service
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Product
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Operations
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Quality
Frage 21
Frage
A ___________ is a series of events or activities intended to produce a certain result for a customer, such as a physical product (hamburger).
Antworten
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Supply Chain
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Process
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Value chain
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Management
Frage 22
Frage
The break- even point on a chart is where the contribution from the output volume produced by the alternative just meets the fixed cost, resulting in zero profit. In the above statement, contribution implies_______________
Antworten
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Total revenue +Total variable costs
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Total revenue > Total variable costs
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Total revenue – Total variable costs
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Total revenue <Total variable costs
Frage 23
Frage
What does "AMT" stand for?
Antworten
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Advanced Manufacturing Technology
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Automatic Manufacturing Technology
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Advanced Manufacturing Technique
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Automatic Manufacturing Technique
Frage 24
Frage
_____________ is defined as the transformation of knowledge into new products, processes and services [which] involves more than just science and technology.
Antworten
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Invention
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Exposure
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Discovery
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Innovation
Frage 25
Frage
________________ is concerned with the replacement of human actions with technology that contains mechanical, pneumatic, hydraulic, electrical or electronic elements.
Antworten
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Hybrid
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Semi-Automatic
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Automation
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Manual
Frage 26
Frage
What does ‘CAM’ stand for?
Antworten
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Computer-aided Manufacturing
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Computer-aided Marketing
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Computer-aided Maintenance
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Computer-aided Management
Frage 27
Frage
________________ is a worldwide accepted certification for quality.
Antworten
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ISO 14000
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ISO 9000
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ISO 26000
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ISO 31000
Frage 28
Frage
What is defined as meeting or exceeding customer requirements now and in the future?
Antworten
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Demand
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Marketing
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Quality
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Supply
Frage 29
Frage
_________________ refers to the involvement of all employees in achieving customer satisfaction through continuous improvement activities, while at the same time continually decreasing real cost.
Antworten
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Total Quality Management
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Cost Cutting
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Profit Maximisation
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Corporate Values
Frage 30
Frage
What do the initials of the PDCA cycle stand for?
Antworten
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Plan, diagnose, conclude, act
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Plan, design, control, act
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Plan, design, control, assess
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Plan, Do, Check, Act
Frage 31
Frage
Inspection cost is an example for_______________________
Antworten
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Internal failure costs
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Prevention costs
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Appraisal costs
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External failure costs
Frage 32
Frage
What does the term kaizen mean when applied to quality?
Frage 33
Frage
According to Pareto analysis, __% of the problems is often due to __% of the causes.
Antworten
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60, 40
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80, 20
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50, 50
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70, 30
Frage 34
Frage
_________________ is a quality control chart based on reducing the process variability to reduce the standard deviations.
Antworten
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Seven Rule Run
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Times series model
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EWMA chart
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Six Sigma
Frage 35
Frage
Quantitative methods of forecasting include
Frage 36
Frage
Time series patterns that repeat themselves after a period of days or weeks are called
Antworten
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Cycles
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Trend
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Random
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Seasonality
Frage 37
Frage
______________ is a systematic approach to creating and testing hypotheses about the market by gathering data using survey.
Antworten
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Market segmentation
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Market research
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Market positioning
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Market intelligence
Frage 38
Frage
Which of the following is an example for internal factors affecting demand?
Antworten
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Advertising
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Economy
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Competitor action
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Government regulation
Frage 39
Frage
The _______________ method involves making simple judgements based on factors, such as sales that were recorded or the amount of resources that were required yesterday.
Frage 40
Frage
Which of the following is NOT a time-series model?
Antworten
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Exponential smoothing
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Naive approach
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Linear regression
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Moving average
Frage 41
Frage
Identify the formula for Little’s Law from the following.
Antworten
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I=T+R
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I = TR
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I - T-R
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I = T/R
Frage 42
Frage
If forecasted demand = 35723, Safety stock=24000 and Stock in hand=20000.Calculate Planned production using the following formula: PP= (FD+ss-soh)
Frage 43
Frage
In methods for making location decision _______________ refers to experience-based techniques for problem solving, learning, and discovery.
Antworten
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Optimisation
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Simulation
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Heuristics
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Facility Layout
Frage 44
Frage
According to economic factors affecting the location of facilities, direct labour is an example for___________
Antworten
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Operating costs
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Facility costs
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Transportation costs
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Planning costs
Frage 45
Frage
Breweries near source of water are a good example for which of the following dominant factors in manufacturing.
Frage 46
Frage
Group Layout is also known as_____________.
Antworten
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Process layout
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Cellular layout
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Product layout
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Fixed-position layout
Frage 47
Frage
______________ Layouts combines elements of both a flexible flow and line flow, or elements of both a product and a process focus.
Antworten
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Hybrid layouts
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Fixed-position Layout
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Group layout
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Product layout
Frage 48
Frage
________________ software and computer simulation software can be particularly helpful in analysing facility layouts.
Frage 49
Frage
What is known as dividing the work among the workstations so that each is working at maximum efficiency to match market demand for the products?
Antworten
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Product line
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Segmentation
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Line of control
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Line balancing
Frage 50
Frage
Organisations that need the ability to provide a wide variety of services to customers with differing requirements usually use_______________ layout.
Antworten
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Group
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Process
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Product
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Hybrid