7312274
Beschreibung
Quiz von Connie Woolard, aktualisiert more than 1 year ago
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Erstellt von Connie Woolard
vor fast 8 Jahre
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Frage 1
Frage
Universal Systems require that some specific opportunities be collaborated on by multiple regional Sales Managers, so that they are closed efficiently. Collaborating on an opportunity is an adhoc decision taken by a regional sales manager, and there is no common criteria to determine such opportunities. What feature of Salesforce would help achieve this use case?
Antworten
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Progmatic Sharing
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Manual SHaring
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Roles
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Sharing Rules
Frage 2
Frage
What is true regarding where actions are added?
Antworten
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Object specific actions are added to the global publisher layout
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Global actions are added to the appropriate page layouts
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Object specific actions are added to the appropriate object page layouts
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Global actions are added to the global publisher layout
Frage 3
Frage
Universal Systems use Salesforce to manage expense reports. If a expense request is approved, the payment system needs to be updated so that the reimbursement can be done. What is the best way of achieving this?
Antworten
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Create a Trigger to send an API message when the approval request is approved.
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Use Process Builder to send an API message
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Create an outbound message action sent to the payment system
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Create a Visual Force page that includes a button to send an API message to the payment system
Frage 4
Frage
Your organization has recently completed a large marketing campaign across the globe. The Marketing director wants to collect customer feedback related to the campaign. He wants to use Salesforce for sending survey forms and collating the survey results directly within Saleforce. What would be the recommended solution?
Antworten
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Develop a custom survey application using .net and integrate with Salesforce
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Use a 3rd party cloud survey application and integrate with Salesforce
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Look for an AppExchange solution that meets the requirements
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Create a custom survey application using force.com
Frage 5
Frage
Dan is considering the requirement to ensure that the value in a custom field ‘Source Country’ on the Order object is validated against the standard list of ISO countries that are valid for the particular type of order, when the order is saved. What is the best way to achieve this requirement?
Antworten
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Create an after trigger and validate the value using APEX code.
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Create a before trigger and validate the value using APEX code.
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Create a validation rule using the VLOOKUP function
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Create a validation rule using a CASE statement.
Frage 6
Frage
What is not true regarding the unified data import wizard?
Choose 2 answers.
Antworten
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Records can be added, existing records updated, or records added and updated simultaneously
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Standard and custom objects can be imported
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The import wizard automatically maps data fields from the import file to Salesforce data fields
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Only administrators can access the Data Import Wizard
Frage 7
Frage
Universal Containers plan to start storing Orders in Salesforce. What standard features could they make use of?
Choose 3 answers.
Antworten
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Cloning existing orders with products
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Creating recurring orders
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Creating an order directly from a Contract
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Creating an order directly from an Account
Frage 8
Frage
There is a requirement to view sales order data stored in SAP within the Salesforce account record. What is the best way to meet this requirement?
Antworten
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Export the data from SAP and import with a nightly batch job
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Create a custom integration between Salesforce and SAP
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Use a 3rd Party integration tool to connect Salesforce and SAP in real time
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Define an external object in Salesforce to access the Sales Orders data
Frage 9
Frage
What is true regarding the sidebar?
Choose 3 answers.
Antworten
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Links to frequently used reports could be added to the custom links section in the sidebar
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The administrator can select if users are able to collapse the sidebar
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Custom Components can be added to the sidebar
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The items in the create new section of the sidebar can be customized
Frage 10
Frage
After a review it was decided that custom objects A and B need to be in a master detail relationship, instead of the current lookup relationship. A is the proposed master. Which of these items would you investigate, before making the change?
Choose 2 answers.
Antworten
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Number of existing master detail relationships on Object A
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Existing Roll Up Summary fields on Object A
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Validation rules applicable to the existing lookup field on Object B
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Number of null values in the existing lookup field on Object B
Frage 11
Frage
Your company would like to mass create new Salesforce users. What is the best way to do this?
Choose 1 answer.
Antworten
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Manually creating records one by one
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Create a Visualforce Page for the customers to mass upload the data
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Import Wizard
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Data Loader
Frage 12
Frage
Global Telecommunications wants a new opportunity record to be created every time a new contact is added, to an Active Account. Which amongst the given features in Salesforce would let you achieve this?
Choose 1 answer.
Antworten
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Process Builder Action
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Apex Trigger on Opportunity
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Apex Trigger on Contact
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Workflow
Frage 13
Frage
As an opportunity moves through the sales stages, different information is required. What is the best way to meet this requirement?
Antworten
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Use record types with different page layouts
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Use validation rules to ensure the requirement information is captured at each sales stage
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Group the information by sales stages into sections on the page layout
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Create a visualforce page that updates dynamically based on sales stage
Frage 14
Frage
“Stock Symbol” is a custom field on the Account object. What is the best way to make this field appear on Contact detail page layout?
Antworten
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Parent field
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Roll up summary field
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Lookup field
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Requires Apex Code
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Formula Field
Frage 15
Frage
What is true regarding compact layouts?
Antworten
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Compact layouts must be configured for fields to be displayed in the record header
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If a user doesn't have access to a field it won't be displayed
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Compact layouts can be assigned to different record types
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Compact layouts support all field types
Frage 16
Frage
What capability in Salesforce allows you to automatically keep Contact information updated?
Choose 1 answer.
Antworten
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Email Handler Class
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WebToLead
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Workflow Email
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EmailToCase
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StayInTouch Request
Frage 17
Frage
How would you ensure that records of a particular object are visible only to the user, and users higher in the role hierarchy? Choose 2 answers.
Antworten
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Set Org Wide Sharing Default for the object as Manager View
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Define a Profile List
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Define a Role Hierarchy
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Set Org Wide Sharing Default for the object as Private
Frage 18
Frage
A workflow has been written to update the “Stage” field on opportunities. What will be the impact of this field update?
Antworten
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Forecast field on opportunity
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Type fields on opportunity
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No Impact
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Both A & B
Frage 19
Frage
A custom button can be used for performing all of the actions, except
Choose 1 answer.
Antworten
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Invoke an Apex Trigger
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Invoke a visualforce page in your Salesforce org
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Invoke a webpage URL
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Invoke a Javascript
Frage 20
Frage
Universal Containers would like to ensure that any time a Service Request (Case) is closed, a branded email is sent to the customer. Which of the following features are required to achieve this scenario?
Choose 3 answers.
Antworten
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Workflow
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Email Template
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Outbound Message
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Letterhead
Frage 21
Frage
What happens when a user clicks on a social network icon?
Choose 3 answers
Antworten
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The user is prompted to login to each social network if they are not already logged in
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Each social network site is displayed in a separate tab in the browser
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The social viewwer will display information from each social network if a user is logged in
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If a social profile is not associated with a record, the user can search and select which profile to use
Frage 22
Frage
There is a requirement to display the accounts that users own in the opportunity account lookup, but also allow users to select other accounts if required. How can this be configured?
Antworten
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Required Lookup Filter
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Optional Lookup Filter
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Validation Rule
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Dependent Lookup
Frage 23
Frage
Hardware’ and ‘Software’ record types are setup for Leads and Opportunities. A Hardware profile user has the default record type of ‘Hardware’. The
Hardware profile user owns a lead with the ‘Software’ record type and converts it to an opportunity. What will be the result?
Choose 1 answer.
Antworten
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The Software opportunity will be created with the "Hardware" record type
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The user will be prompted to choose the record type
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Depends on how the record type field has been mapped in field mapping
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The Software opportunity will be created with the "Software" record type.
Frage 24
Frage
Universal Containers would like a way to search, select individual accounts and build up a list to perform further processing. How could you fulfil this requirement?
Choose 1 answer.
Antworten
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Ask the users to search for each account and add to a list manually
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Build a visualforce page with search and select options
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Define a list view and select multiple accounts from the list view results
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Run an account report, export to Excel and filter
Frage 25
Frage
Universal Containers plans to start using Lead Management in Salesforce. What capabilities of the Lead object could they make use of?
Choose 3 answers.
Antworten
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Web to Lead
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Lead Conversion to Account and Contact
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Lead Conversion to Opportunity
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Email to Lead
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