MAN 241; CHAPTER 4

Frage	Antworten
What is a project charter?	An informal contract between the project team and the sponsor (who represents senior mgmt. and the customer)
How is charter like a contract?	An agreement entered into freely by two or more parties; one party cannot arbitrarily change it; something of value for each party, a living document
Explain a living document?	This can evolve with changing conditions if both parties agree and receive value from the change
The project charter is a deliverable that grants the project team...	The right to a detailed planning stage of a project
Like a contract, the people who sign a charter are wise to ensure...	They understand & agree to every detail within it
Unlike a contract, both parties feel...	Obligated to the spirit of the charter regardless of change
Name the 4 major purposes for a charter?	Authorize the PM to proceed; Help the project team & sponsor develop a common understanding; to commit, to screen out poor projects
What additional benefits can occur once a common understanding is achieved?	Teamwork, Agreement, Trust, Commitment, Communication, No worry over Mgmt accepting decisions, Sponsor less likely to unilaterally change original agreement
What is another name for project charter?	Project request; project submission form; project preplanning form
The scope overview is also considered the...	Elevator speech; to describe their project
What is the product scope?	The features & functions that characterize a product, service or result
What is requirements?	A condition or capability that must be met to satisfy needs, wants & expectations of the stakeholder
What is project scope?	How the work is performed to deliver a product, service or result
What is scope creep?	Adding features & functionality w/o addressing the effects of time, costs, resources or w/o customer approval
What does the business case answer?	The question "why" & helps all parties understand the purpose of the project
What is background?	More details about the project
What is a milestone schedule?	A summary level schedule that identifies the major milestones or significant points in a project
What is a deliverable?	Any unique & verifiable product, result or capability used to perform a service that must be produced to complete a phase, process or project
What is acceptance criteria?	Criteria, including performance requirements & acceptable conditions that must be met before project deliverables are accepted
Acceptance criteria are like...	The project's vital signs
What is a risk?	An uncertain event or condition that has a positive or negative effect on a project's objectives
What are assumptions?	Factors for planning purposes that are true, real or certain w/o proof or demonstration
What is a constraint?	An applicable restriction or limitation, either internal or external, that will affect the performance of the project
Name 3 reasons managers should look at risks	1. May inhibit successful completion; a plan is developed to overcome it
Name 3 reasons why managers look at risks	2. One that creates a positive effect; a plan is made to capitalize upon it
Name 3 reasons why managers look at risks	3. Would there be more risk to the organization for not completing the project?
Why are team operating principles established?	To enhance team functioning
What is "lessons learned"?	The learning gained from the process of performing the project
What type of commitment do the signatures signify on a charter?	Formal
Name the 6 steps in constructing a milestone schedule	1. Briefly describe the current situation that requires the project in 3-4 words; in the first row of the column
Name the 6 steps in constructing a milestone schedule	2. Describe the project at its successful completion in 3-4 words; in last row of column
Name the 6 steps in constructing a milestone schedule	3. Describe the acceptance criteria for the final deliverable; in the bottom row of the 3rd & 4th column
Name the 6 steps in constructing a milestone schedule	4. Determine key points where quality needs verification
Name the 6 steps in constructing a milestone schedule	5. Determine who the primary stakeholder is for each milestone and how they will judge the deliverable
Name the 6 steps in constructing a milestone schedule	6. Determine expected completion dates for each milestone

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