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28344124
Operations Management (Starbucks)
Description
Construct a MindMap with at least 12 examples (using an organization) to connect OM to other business functions.
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starbucks
business
sat
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Resource summary
Operations Management (Starbucks)
Organization & Environments
Corporate Social Responsibility
Environment
"We’re finding ways to minimize our environmental footprint, tackle climate change and inspire others to do the same."
Create plant-based (environmentally friendly) menu
Contributes to their goal of being a resource positive company
Create strawless lids for beverages
Eliminate one billion plastic straws globally per year
The recyclable, lightweight strawless lid
Approximately nine percent less plastic than the flat lid and straw that was used for iced beverages before.
Made from polypropylene
Ethical Sourcing
Coffee
Buying coffee with 100% ethically sourced coffee to make the coffee based beverages
Human Resource
Baristas
Face of Starbucks
Important part for customers on a daily basis
Handcrafting delicious beverages
Shift Supervisors
Run shifts, lead the team, and make decisions
Impact the store operations
Create great experiences for their partners and customers
Finance
Heavy Investments
Stores
Expansion in the United States
Expand Globally
Europe
Middle East
Asia Pacific
Africa
Coffee Machines
Marketing
Premium Pricing Strategy
High Quality Coffee Beans
Coffee Industry Market Leader
Market Orientation
Meet Customers' Needs
Enjoyable Service
Quality Beverages
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