L3: Process Analysis

Initial Cases
1. Faster Food: MacDonalds
2. Factory Flow: Surgery Productivity (UK)
Process Flow Objectives
1. 1 - 5 PO's
2. Set of Objectives
  1. Throughput Rate
  2. Throughput Time
  3. Work-in-progress
  4. Utilisation: Resources
  5. Table 5.2
Process Analysis
1. Process Mapping
  1. 9 Reasons we do this
  2. Basic Mapping Tools
    1. Mapping Symbols
    2. Process Map
  3. Process Visibility
    1. Service Blueprinting
Process Task & Capacity Configuration
1. PDF Slides
2. Drumbeat of System
3. Long-and-thin
4. Short-and-fat
5. Comparison
6. Intermediate Process design with 2 stages
7. Cycle Time
8. Capacity
9. Balancing Losses
10. Little's Law
11. Process Variation
Final Case
1. Action Response Application Processes Unit (ARAPU)

Resource summary

	Created by peru.fourie about 11 years ago