16167407
Description
Quiz by Chloe Costello, updated more than 1 year ago
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Created by Chloe Costello
about 6 years ago
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Question 1
Question
What are the factors that influence our decision making? (5)
Answer
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Service
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Quality
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Discounts
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Social & Ethical
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Marketing
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Convinience
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Environmental
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Value for Money
Question 2
Question
What is the legislation name of Australia's consumer law?
Answer
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Australian Consumer Law 2011
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The Consumer Law of Australia (2011)
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Australian Consumer Law 2011 (Commonwealth)
Question 3
Question
What are the consumer guarantees for PRODUCTS? (9)
Answer
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Accurate Description
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No debts or hidden charges
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Due care and skill
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Fit for a specific purpose
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Acceptable Quality
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Spare Parts and Repairs
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Similar to demonstration
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Available to Use (undisturbed possession)
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The business' promises
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Ownership
Question 4
Question
Other organisations protecting us are:
Answer
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ACIS & ACCC
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ACCL & ACIS
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ACCC & ACISL
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ACIC & ACCC
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ACLC & ACC
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ASLC & ACCC
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ASIC & ACCC
Question 5
Question
What are the consumer guarantees for SERVICES? (3)
Answer
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Social & Ethical
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Finished in a reasonable time
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Due care and skill
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Convienience
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Fit for a specific purpose
Question 6
Question
What are the factors that influence our SPENDING decisions? (8)
Answer
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Price
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Service
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Value for Money
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Convienience
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Age
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Gender
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Finance
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Marketing
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Minor Failure
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Environmental
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