Question 1
Question
Which of the following is primarily a supply chain decision?
Answer
-
from whom to purchase materials
-
how many of each item should be produced
-
the mix of labor skill and automation
-
plant location
Question 2
Question
A(n) ______ is an example of an infrastructural element.
Answer
-
building
-
organizational structure
-
office equipment
-
fleet of delivery trucks
Question 3
Question
A second tier supplier is downstream from a first tier supplier in the supply chain.
Question 4
Question
Business decisions are usually driven by structural and infrastructural elements.
Question 5
Question
Every organization has an operations function which transforms inputs into something of value.
Question 6
Question
In general, operations & supply chain management activities are information and decision intensive.
Question 7
Question
Which of the following statements about the operations function is NOT correct?
Answer
-
inputs to operations can take many forms
-
nearly all operations functions require coordination with other business functions
-
the outputs of an operation are always tangible
-
operations management activities are information intensive
Question 8
Question
In general, core competencies are the basis of good strategies.
Question 9
Question
The collection of people, technology, and systems within an organization that has primary responsibility for providing the organization's products or services is called...
Answer
-
the supply chain
-
the operations function
-
the evoked set
-
operations management
-
the boxed set
Question 10
Question
A mechanism that identifies a firm's targeted customers and sets time frames and performance objectives is called a mission statement.
Question 11
Question
The firm's targeted customers, time frames, and performance objectives are identified by their...
Answer
-
mission statement
-
core competencies
-
business strategy
-
functional strategy
Question 12
Question
Which is NOT a generic performance dimension of operations and supply chain activities?
Answer
-
quality
-
time
-
flexibility
-
information
Question 13
Question
Conformance quality addresses whether the product was made or the service performed to specifications.
Question 14
Question
The ability to produce a wide range of products or services is...
Answer
-
mix flexibility
-
changeover flexibility
-
volume flexibility
-
run flexibility
Question 15
Question
A product can perform as expected, yet be out of specification.
Question 16
Question
Measure of an organization's ability to provide goods or services is
Answer
-
productivity
-
capacity
-
histogram
-
efficiency
Question 17
Question
Identifying and quantifying all of the costs associated with potential outsourcing and insourcing options is called
Answer
-
indirect costs
-
direct costs
-
deprecation
-
total cost analysis
Question 18
Question
The concept that the throughput of a supply chain is limited by the process step with the lowest capacity is called
Answer
-
waiting line zero
-
theory of constraints
-
point of indifference
-
queuing
Question 19
Question
A leading capacity strategy runs the risk of
Question 20
Question
In simple terms, Standard Deviation is the average difference between each individual measurement and the population average
Question 21
Question
Variation is inherent in any manufacturing process
Question 22
Question
Which of the following is NOT a core idea of Total Quality Management?
Answer
-
cost reduction
-
leadership improvement
-
employee empowerment
-
continuous improvement
Question 23
Question
If production is consistently within specifications, failure costs will be high.
Question 24
Question
An Ishikawa diagram can be used to record how frequently an event occurs.
Question 25
Question
The upper and lower control limits on a control chart should always be wider than the upper and lower tolerance limits.