Interpersonal influence, exercised by a leader in specific situations or in response to critical incidents or developmental opportunities
Formal and more general feedback and information at predetermined intervals
Question 2
Question
Performance Management is
Answer
Have the employee understand and accept changes that will increase his/her effectiveness and performance
Information for management decision making - rewards compensation, discipline, promotions etc
Question 3
Question
Performance Management is
Answer
Designed to enhance performance in work related efforts. Focuses on specific criteria to be met. Typically a job performance deficit may be identified and the employee must extend to "fix" the problem area
The employee becomes the best he/she can based on internal gifts, qualities and values. As a result, performance in many areas almost always improves
Question 4
Question
Performance management is about setting mutually agreed upon goals
Answer
True
False
Question 5
Question
Performance Management is about just the appraisal form and/or system
Answer
True
False
Question 6
Question
Performance Management is about addressing both what an employee should achieve and should avoid
Answer
True
False
Question 7
Question
A managers involvement in helping employees set goals includes all but which item?
Answer
Provide direction
Provide clarity
Provide initiative
Provide support
Question 8
Question
One of the key reasons you help employees set goals is to plan and agree upon the behaviours you want from your employees?
Answer
True
False
Question 9
Question
Difficult management conversations focus on three main objectives. Choose the item that does not belong
Answer
To correct performance, not to punish the performer