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Question 1
Question
The main functions of an IS department are
Answer
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plan how to use IS to accomplish organizational goals and strategy
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manage outsourcing relationships
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protect information assets
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develop, operate and maintain the organization's computing infrastructure
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develop, operate and maintain enterprise applications
Question 2
Question
CIO stands for [blank_start]Chief Information Officer[blank_end]
Answer
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Chief Information Officer
Question 3
Question
In many organizations, the CIO reports directly to the CEO
Answer
- True
- False
Question 4
Question
Under the CIO,, there are often four managers or directors of
Answer
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technology
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operations
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development
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outsourcing relations
Question 5
Question
The CIO is responsible to
Answer
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align information systems with organizational strategy; maintain the alignment as the organization changes
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communication IS/IT issues to the executive group
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develop/enforce IS priorities within the IS department
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sponsor steering committees
Question 6
Question
Outsourcing is the process of hiring another organization to perform services
Answer
- True
- False
Question 7
Question
Any business activity in the value chain can be outsourced
Answer
- True
- False
Question 8
Question
The three most popular reasons for outsourcing IS services are
Answer
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management advantages
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cost reduction
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risk reduction
Question 9
Question
Examples of management advantages are
Answer
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obtain expertise
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avoid management problems
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free management time
Question 10
Question
Examples of how outsourcing can reduce costs are
Answer
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obtain part-time services
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gain economies of scale
Question 11
Question
Examples of risk reduction are
Answer
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cap financial exposure
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improve quality
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reduce implementation risk
Question 12
Question
Popular countries to outsource to are
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india
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china
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philippines
Question 13
Question
Outsourcing of hardware can be accomplished by using Infrastructure as a Services (IaaS)
Answer
- True
- False
Question 14
Question
Outsourcing the acquisition of software can be achieved by using licensed rather than home-grown software and also by outsourcing software development
Answer
- True
- False
Question 15
Question
Outsourcing hardware and software can be achieved by using Software as a Service (SaaS)
Answer
- True
- False
Question 16
Question
When you outsource hardware, software and data, you are using SaaS.
Answer
- True
- False
Question 17
Question
Three common risks to outsourcing are
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loss of control
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benefits outweighed by long-term costs
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no easy exit
Question 18
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Examples of loss of control include
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vendor setting technology direction
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potential loss of intellectual capital
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changing priorities
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making the CIO superfluous
Question 19
Question
Long-term costs of outsourcing may be high because
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promised cost savings never materialize
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the vendor becomes your sole source over time...no room for negotiating
Question 20
Question
If an outsourcing contract is based on unit fixed costs, there should eventually be economies of scale.
Answer
- True
- False
Question 21
Question
As an IS employee, it is reasonable for you to expect to be supplied with a computer and software that allows you to perform your job efficiently.
Answer
- True
- False
Question 22
Question
It is not an IS employee's responsibility to apply patches and fixes.
Answer
- True
- False
Question 23
Question
BYOD increases a company's risk of data loss
Answer
- True
- False
Question 24
Question
Outsourcing makes it easy for a company to retain its uniqueness.
Answer
- True
- False
Question 25
Question
Outsourcing often results in a company paying more for the work of their former employees.
Answer
- True
- False
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