Question 1
Question 2
Question
What are the three consequences of stress?
Answer
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Physical, surroundings and organizational
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physical, phycological and organizational
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body, mind and surroundings
Question 3
Question
What is the Homostatic Approach?
Answer
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stress is from the ego seeing one's real self
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stress happens when they dont have the skills to do something
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perception and your mind determine what is stressful
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Stress occurs when an external demand upsets the bodies equilibrium
Question 4
Question
What is the cognitive appraisal?
Answer
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stress occurs when an external demand upsets the bodies equilibrium
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stress happens when they don't have the skills to do something
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perception and your mind determine what is stressful
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stress is from the ego seeing one's real self
Question 5
Question
What is person-fit environment?
Answer
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stress happens when they don't have the skills to do something
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stress is from the ego seeing one's real self
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perception and your mind determine what is stressful
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stress occurs when an external demand upsets the equilibrium
Question 6
Question
Psychoanalytic approach is
Answer
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stress occurs when an external demand upsets the bodies equilibrium
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stress is from the ego seeing one's real self
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perception and your mind determine what is stressful
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stress is when you dont have the skills to do something
Question 7
Question
What is the proper name of short term stress?
Answer
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chronic
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short term stress
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acute
Question 8
Question
what is the proper term for long term stress?
Answer
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Acute
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long term stress
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longevity
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Chronic
Question 9
Question
What is Active and Passive response?
Answer
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both mean you can do something to take away the stress
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passive means you can do something, active means you cannot
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active means you can do something and passive means you can not
Question 10
Question
What is a Type A personality like?
Answer
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easy going, relaxed, less competitive
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hungry, mean, likes to fight
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likes to dance and sing
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quick temper, aggressive, strong need for control
Question 11
Question
What is a type B personality like?
Answer
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less competitive, less devoted to work, more relaxed
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fun and sings all the time
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a hugger and a kisser
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quick temper, aggressive, strong need for control
Question 12
Question
What is phycological hardiness?
Answer
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A resistance to stress by acting tough
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A resistance to stress by crying all the time
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putting larger tasks into smaller ones
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Resistance to stress by using challenge, commitment and control
Question 13
Question
What is Transformational coping?
Answer
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Resistance to stress by challenge, commitment and control
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taking large tasks and putting them into smaller tasks
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doing a full body transformation
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leaving your current situation
Question 14
Question
What is an Organizational Culture?
Answer
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the way organizations do things
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how to haze people within an organization
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shared beliefs and values that lead to the norms and behaviours
Question 15
Question
What is a strong culture?
Answer
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Core values are intensely shared
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core values are not shared
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core values are somewhat shared
Question 16
Question
what is a weak culture?
Answer
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core values are somewhat shared
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core values are not a big influence
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core values are extremely shared
Question 17
Question
why are strong cultures good?
Answer
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they are not good.
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they allow for people to be themselves, to have fun and to do what they please
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they allow for goals to be aligned, create motivation and provide control
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no such thing as a strong culture
Question 18
Question
What is a Fit Perspective?
Answer
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The culture within an organization is not good
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argues that a good culture in the right industry will make more profits
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argues that you have to be fit to be successful
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argues that a good culture will not help in any industry
Question 19
Question
What is a dominate and subcultures?
Answer
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Subcultures are shared by most of the company and dominate is the loyalty
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Dominate is most people following a culture and subcultures are mini cultures within an organization
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Dominate is being in control
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Subcultures are ways to get around a dominate control
Question 20
Question
What are some liabilities to a strong culture?
Answer
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1) people listen too much 2) people are loyal
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1) people do not listen 2) people are not loyal
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1) Resistance to change 2) culture clash
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1) no resistance to change 2) no culture clash
Question 21
Question
What is a bicultural audit?
Answer
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An audit to see how much culture an organization has
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An audit to see how new comers react to the culture
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hazing
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Learning two companies cultures before a merger
Question 22
Question
What is organizational socialization?
Answer
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The process of getting new comers to become effective members of the organization
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how well an organization socializes
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What an organization can improve on
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debasement
Question 23
Question
What are the three stages to the socialization process?
Answer
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newcomer, encounter, change
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"new kid", meet and acquisition
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anticipatory, encounter and change/acquisition
Question 24
Question
What is the Anticipatory stage?
Question 25
Question
What is the encounter stage?
Question 26
Question
What is change and acquisition?
Question 27
Question
What is debasement?
Answer
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Hazing
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taking apart a basement
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beating someone up
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eating
Question 28
Question
What is conformity?
Question 29
Question
What is diffusion of responsibility?
Answer
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thinking its someone else's responsibility
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its no one's responsibility
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two different people's responsibility
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trick question - there is no such thing
Question 30
Question
What is leadership?
Answer
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basically a manager
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does the budgets, hires, pays people
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the ability to influence a group towards the achievement of goals
Question 31
Question
What is a formal and informal leader?
Answer
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A formal leader is something who organizes prom and an informal leader does not
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a formal leader is the leader appointed by the organization and the informal leader is appointed by his other group members
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a formal leader is appointed by group members and the informal leader is hired by the organization
Question 32
Question
What is Kotter's theory?
Question 33
Question
What is the trait theory?
Answer
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all leaders have different characteristics
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all leaders have similar characteristics
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some traits help you become a better leader
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some traits will make you a worse leader
Question 34
Question
What are the limitations of the trait theory?
Answer
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it cannot study every leader
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it has none
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it does not look at the type of organization
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its not always true and very hard to study
Question 35
Question
What is the Initiating Structure in leadership?
Answer
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aimed at creating good workers, teams, etc (focuses on people)
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aimed at defining and organizing work (focuses on tasks)
Question 36
Question
What is the Consideration Structure in leadership?
Answer
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aimed at creating good workers, teams, etc (focuses on people)
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aimed at defining and organizing work (focuses on tasks)
Question 37
Question
What is the Houses path-goal theory?
Answer
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Believes it is the leaders job to asset works in the correct direction
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Believes it is the leader job to let the workers figure most things out for themselves
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believe punishment gets results
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believes you should NOT punish employees
Question 38
Question
What is a transactional leader?
Question 39
Question
What is a transformational leader?
Answer
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exchanges something for good work
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believes everyone should have a high level of job satisfaction
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provides followers with a vision which creates commitment
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total body transformation
Question 40
Question
What is a Charismatic Leader?
Question 41
Question
What is group learning?
Question 42
Question
What is group cohesiveness?
Question 43
Question
What is a Cross Functional Team?
Answer
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A team that uses the internet instead of meeting in person
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A team what functions in many different ways
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A team that has people will different skill sets
Question 44
Question
What is a programmed decision?
Question 45
Question
What is a non-programmed decision?
Question 46
Question
What is Rational Decision Making?
Answer
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Limited decisions. You only know so much but give it your best
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Makes the best decisions with perfect logic
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makes very rational decisions
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does not make decisions
Question 47
Question
What is Bounded Decision Making?
Answer
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Makes the best decisions with perfect logic
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does not make decisions
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his/her decisions are always incorrect
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limited. Does its best to make decisions
Question 48
Question
What is Escalation of Commitment?
Question 49
Question
What is Group Think?
Answer
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a group thinking together
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everyone has different opinions
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people pretend to have the same opinion
Question 50
Question
Is learning the same as performance?
Question 51
Question
What is Operant Conditioning?
Answer
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learning by reward
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a type of workout
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learning by consequence
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learning by one operator
Question 52
Question
What is a Reinforcer in learning?
Question 53
Question
What is a Management Reward Follies?
Answer
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We wish for one thing but reward something else
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rewards do not work in business
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we should give out more rewards
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we get one thing when we reward that thing