Sale of Goods and Supply of Services Act 1980 - created from Mind Map

Legal Rights of Consumers Merchantable Quality - goods sold to consumers must be reasonably durable Fit for Purpose - Goods sold must be suitable for the purpose intended Be as Described - goods sold must be as described by the salesperson or brochure Legal Ownership - The buyer is entitled to legal ownership and quiet posession, meaning they are able to use the goods as they wish

Legal Responsibilities of Retailers Retailers are legally responsible for any defects in the products they sell, even if it is the manager's fault Retailers must respect all of the legal rights of consumers Signs pretending to limit the retailer's liability are illegal It is illegal for retailes to demand payment for unsolicited goods sent to consumers

Legal Remedies Available Repair - If the fault is very minor Refund of money Replacement of the good if the fault is serious

Sale of Goods and Supply of Services Act 1980