Pregunta 1
Pregunta
The four management styles proposed by the Ashridge Management College are tell, sell, [blank_start]consult[blank_end] and join
Respuesta
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consult
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delegate
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coach
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laissez-faire
Pregunta 2
Pregunta
Which of the following styles of management will be suitable for making quick decisions?
Respuesta
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Democratic
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Autocratic
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Laissez-faire
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Country Club
Pregunta 3
Pregunta
The Hawthorne Studies were important because they showed that views of how managers behaved were a
vital aspect of motivation and improved performance. Also, the research revealed the importance of [blank_start]informal[blank_end] work groups
Respuesta
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informal
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formal
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large
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small
Pregunta 4
Pregunta
The Hawthorne experiments were conducted in the 1920s by ..
Respuesta
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Mayo
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Taylor
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Herzberg
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Weber
Pregunta 5
Pregunta
What is the guiding principle of scientific management?
Pregunta 6
Pregunta
[blank_start]Bureaucracies[blank_end] are characterised by stability rather than change.
Respuesta
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Bureaucracies
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Closed systems
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Open systems
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Factories
Pregunta 7
Pregunta
Tannenbaum and Schmidt identified three forces that influnce the management/leadership style adopted as
the forces in the [blank_start]situation[blank_end],
the forces in the follower
the forces in the leader.
Respuesta
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situation
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environment
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organisation
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task
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team
Pregunta 8
Pregunta
Tannenbaum–Schmidt developed a model that sees leadership style as a continuum varying from leader-centred (autocratic) to subordinate-centred (democratic). How many leadership styles did they identify on this continuum?
Pregunta 9
Pregunta
Hersey and Blanchard Situational leadership model has 4 styles, they are...
Respuesta
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Delegating,Participating, Selling, Telling
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Democratic,Participating, Selling, Autocratic
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Laissez-faire, Democratic, Autocratic, Paternalistic
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Joining,Participating, Selling, Telling
Pregunta 10
Pregunta
The theory, developed by Paul Hersey and Kenneth Blanchard, is based on the [blank_start]’readiness’[blank_end] level of the people the leader is attempting to influence. Readiness is the extent to which followers have the ability and willingness to accomplish a specific task.
Respuesta
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readiness
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motivation
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competence
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skill
Pregunta 11
Pregunta
Which of the following is on of the FOUR scales on the Myers-Biggs personality inventory
Respuesta
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Extraversion (E) - Introversion (I)
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Dominance (D)- Influence(I)
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People Orientated (P) - Task Orientated (T)
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Neurotic (N)- Stable (S)
Pregunta 12
Pregunta
How many personality types are there in the Meyers Biggs Type Indicator (MBTI)?
Pregunta 13
Pregunta
Myers and Biggs proposed that there were four key dimensions that could be used to categorize people
Three are listed below:
Introversion vs. Extraversion
Sensing vs. Intuition
Thinking vs. Feeling
Which of the following is the fourth key dimension?
Pregunta 14
Pregunta
The MBTI instrument sorts for [blank_start]preferences[blank_end] and does not measure trait, ability, or character.
Respuesta
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preferences
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personality
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competences
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capabilities
Pregunta 15
Pregunta
To what does emotional intelligence refer?
Respuesta
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How people view and understand the world.
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How people view and understand themselves
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How people view and understand others
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How people view and understand themselves and others