17554306
Descripción
Test por Christina Situ, actualizado hace más de 1 año
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Creado por Christina Situ
hace más de 5 años
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Pregunta 1
Pregunta
[blank_start]Consumer laws[blank_end] are laws restricting how firms sell their products
Respuesta
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Consumer laws
Pregunta 2
Pregunta
What is the aim of the consumer law
Respuesta
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To protect the customer
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To protect the firm
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To protect the suppliers
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To protect the governments reputation
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To protect future immigrants
Pregunta 3
Pregunta
What does the "Consumer Rights Act 2015" cover?
Respuesta
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How goods and services can be sold
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How resources are delivered
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The budget of the company
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The education of the staff
Pregunta 4
Pregunta
Select the consumer rights act 's conditions for product
Respuesta
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The product should be fit for its purpose
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The product should match its description
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The product should be of satisfactory
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They should be entitled to a refund.(If they don't like the colour)
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They are entitled to a receipt
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They are entitled to satisfactory customer services
Pregunta 5
Pregunta
If products don't meet the legal requirements, customers can ask for their money back, a repair or a replacement
Respuesta
- True
- False
Pregunta 6
Pregunta
If a business breaks consumer law they get three warnings then a inconvenient amount of money
Respuesta
- True
- False
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