Pregunta 1
Pregunta
Which action must be taken to view contacts associated with a case in the console?
Respuesta
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The related lists of the case page layout must be modified
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The custom links of the case page layout must be modified
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The related object of the case page layout must be modified
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The mini page layout of the case page layout must be modified
Pregunta 2
Pregunta
Which of the following is not a valid business process in Salesforce.com?
Respuesta
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Sales Processes
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Marketing Process
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Lead Processes
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Support Processes
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Solution Processes
Pregunta 3
Pregunta
What is parallel approval Routing?
Respuesta
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When you can mass assign your locked records to users in your same Role
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The ability to send approval requests to yourself multiple times, so you can approve a record
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The ability to take back approval requests once you have sent them
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The ability to send approval requests to multiple approvers in a single step
Pregunta 4
Pregunta
How many User records can be imported via Import Wizard?
Pregunta 5
Pregunta
Custom Links can be used for the following:
Pregunta 6
Pregunta
Which report format summarizes data in a grid against horizontal and vertical criteria and provides totals for both rows and columns?
Pregunta 7
Pregunta
Can a user create his or her own Default Sales Team?
Pregunta 8
Pregunta
Which function can be performed using enhanced profile management? Choose 2 answers
Respuesta
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Merge profiles
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Make mass permission modifications across multiple profiles
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Make mass profile name changes
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Edit profile permissions directly in a list view
Pregunta 9
Pregunta
Custom formula fields can reference other custom formula fields including themselves
Pregunta 10
Pregunta
Which of the following chart types does not support Combination Chart?
Respuesta
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Line
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Horizontal Bar
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Vertical Bar
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Funnel Chart
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Donut
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Line Cumulative
Pregunta 11
Pregunta
Which of the following are actions triggered by workflow rules?
Respuesta
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Email
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Task
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Field update
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Record update
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Record creation
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Outbound message
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Time trigger
Pregunta 12
Pregunta
How many Custom Summary Formula Fields are allowed on a single Report?
Pregunta 13
Pregunta
Which of the following profile permissions will enables the User to edit any record, regardless of the Sharing Model?
Pregunta 14
Pregunta
The SideBar search does not Search the following: Choose 3 answers
Respuesta
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Custom Objects
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Documents
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Products
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Reports
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Solutions
Pregunta 15
Pregunta
Which report format provides a tabular listing of data with sorting and subtotalling of said data
Pregunta 16
Pregunta
The support team has asked the System Administrator to automate the notification of a customer’s support plan ending – they would like for the Customer Support Rep to receive an email 30 days before the Support Plan Expires (Support Plan Expiration Date is on the Account record). What will the system administrator do?
Respuesta
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Create a workflow rule with a time-based trigger to fire 30 days before the Support Plan Expiration Date and use an email action to notify the assigned Support Rep
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Create a workflow rule with an immediate action to email the Support rep but with a due date of 30 days before the Support Expiration Date
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Create an Apex trigger to fire 30 days before Support Plan Expiration Date and use an email action to notify the assigned Support Rep
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This cannot be done
Pregunta 17
Pregunta
Which Salesforce editions provide option for customizing profiles?
Respuesta
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All Editions
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Unlimited, Developer and Enterprise Editions
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Professional, Unlimited, and Developer Editions
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Enterprise, Unlimited, and Developer Editions
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All except Group Edition
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All except Professional Edition
Pregunta 18
Pregunta
Account team is a set of users that normally work together on _________?
Respuesta
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Accounts
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Leads
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Opportunities
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Contacts
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Cases
Pregunta 19
Pregunta
What happens when a user owns an opportunity record but does not have the Read permission on Opportunity Object?
Respuesta
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He still sees the Opportunity record
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He is not able to see the Opportunity Record
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This case can never arise
Pregunta 20
Pregunta
YOU are working with a Professional Edition organization. They wish to install the Expense Tracker which requires the use of 4 custom tabs, 3 custom objects, and one custom app. If the company is already using 4 applications, 36 custom objects, and 7 custom tabs, what will happen when they try to install Expense Tracker?
Respuesta
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They will not be able to complete the installation process as they have reached the maximum number of custom tabs
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They will not be able to complete the installation process as they have reached the maximum number of custom objects
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The installation will succeed
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The installation will succeed, but only the reports,
Pregunta 21
Pregunta
What is Force.com Platform? Choose 3 answers:
Respuesta
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Customize, integrate and create enterprise applications as a service and without software
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Point-and-click customization tool
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Customize standard applications provided by Salesforce.com or build their own on-demand applications
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Modify the applications to meet your needs C (No- Coding)
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Group standard and custom tabs into new custom applications
Pregunta 22
Pregunta
You can set the Tab as a Landing Tab while creating the Tab for the Object?
Pregunta 23
Pregunta
How can you ensure that a value is entered in a field?
Respuesta
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By Field level security
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By Setting property in page layout
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By creating a lookup field
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By defining pickup list values
Pregunta 24
Pregunta
Standard profile permissions cannot be edited.
Pregunta 25
Pregunta
Which of the following is the new workflow feature of Spring’11 Release?
Respuesta
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Workflow Rules
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Flows
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Field Update
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Outbound messages
Pregunta 26
Pregunta
Queues cannot be created on which Object in salesforce.com?
Respuesta
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Lead
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Case
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Account
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Custom Object
Pregunta 27
Pregunta
Only users with "Create and Customize" permission can access the Report?
Pregunta 28
Pregunta
Which of the following are setting options for the User Interface?
Respuesta
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Enable Collapsible Sections
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Show Quick Create
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Show customer Sidebar Components on All Pages
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Transfer all Open Opportunities
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Enable Drag-and-drop scheduling on List Views
Pregunta 29
Pregunta
You can only use standard fields when generating email and mail merge documents for leads or contacts
Pregunta 30
Pregunta
Inline Editing is available in visual force pages?
Pregunta 31
Pregunta
What is Salesforce.com Partner Portal? Choose 2 answers:
Respuesta
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Use your company logo on a Partner Site
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Develop Partner Application on Force.com Platform
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Data goes into your Salesforce objects through a third party site
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Create Interactive Communities
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All of the above
Pregunta 32
Pregunta
Which of the following object relationships is NOT allowed?
Respuesta
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Standard object as the "master" and a custom object as the detail
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Custom object as the master" and a standard object as the detail
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Custom object as a lookup to a standard object
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Custom object as a lookup to a custom object
Pregunta 33
Pregunta
Public groups can be any combination of other public groups, users, roles and ________.
Respuesta
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Profile
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Roles & subordinates
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Managers
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None of the above
Pregunta 34
Pregunta
Which report type must be used to create dashboard components?
Respuesta
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Summary
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matrix
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Summary / matrix
Pregunta 35
Pregunta
How many other fields may a custom lead field be mapped to when converting a lead?
Pregunta 36
Pregunta
Where would you make a field required?
Respuesta
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Validation Rules
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Page Layout
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Triggers
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Custom Object
Pregunta 37
Pregunta
Field Sets works on both Standard as well as Custom Objects?
Pregunta 38
Pregunta
System administrators can modify tab settings for custom profiles (Default On, Default Off and Hidden).