Interpersonal influence, exercised by a leader in specific situations or in response to critical incidents or developmental opportunities
Formal and more general feedback and information at predetermined intervals
Pregunta 2
Pregunta
Performance Management is
Respuesta
Have the employee understand and accept changes that will increase his/her effectiveness and performance
Information for management decision making - rewards compensation, discipline, promotions etc
Pregunta 3
Pregunta
Performance Management is
Respuesta
Designed to enhance performance in work related efforts. Focuses on specific criteria to be met. Typically a job performance deficit may be identified and the employee must extend to "fix" the problem area
The employee becomes the best he/she can based on internal gifts, qualities and values. As a result, performance in many areas almost always improves
Pregunta 4
Pregunta
Performance management is about setting mutually agreed upon goals
Respuesta
True
False
Pregunta 5
Pregunta
Performance Management is about just the appraisal form and/or system
Respuesta
True
False
Pregunta 6
Pregunta
Performance Management is about addressing both what an employee should achieve and should avoid
Respuesta
True
False
Pregunta 7
Pregunta
A managers involvement in helping employees set goals includes all but which item?
Respuesta
Provide direction
Provide clarity
Provide initiative
Provide support
Pregunta 8
Pregunta
One of the key reasons you help employees set goals is to plan and agree upon the behaviours you want from your employees?
Respuesta
True
False
Pregunta 9
Pregunta
Difficult management conversations focus on three main objectives. Choose the item that does not belong
Respuesta
To correct performance, not to punish the performer