Manage Staff Performance - mandy

Descripción

Managing staff performance
Mandy Bullock
Test por Mandy Bullock, actualizado hace más de 1 año
Mandy Bullock
Creado por Mandy Bullock hace más de 4 años
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Resumen del Recurso

Pregunta 1

Pregunta
Performance Management is
Respuesta
  • Interpersonal influence, exercised by a leader in specific situations or in response to critical incidents or developmental opportunities
  • Formal and more general feedback and information at predetermined intervals

Pregunta 2

Pregunta
Performance Management is
Respuesta
  • Have the employee understand and accept changes that will increase his/her effectiveness and performance
  • Information for management decision making - rewards compensation, discipline, promotions etc

Pregunta 3

Pregunta
Performance Management is
Respuesta
  • Designed to enhance performance in work related efforts. Focuses on specific criteria to be met. Typically a job performance deficit may be identified and the employee must extend to "fix" the problem area
  • The employee becomes the best he/she can based on internal gifts, qualities and values. As a result, performance in many areas almost always improves

Pregunta 4

Pregunta
Performance management is about setting mutually agreed upon goals
Respuesta
  • True
  • False

Pregunta 5

Pregunta
Performance Management is about just the appraisal form and/or system
Respuesta
  • True
  • False

Pregunta 6

Pregunta
Performance Management is about addressing both what an employee should achieve and should avoid
Respuesta
  • True
  • False

Pregunta 7

Pregunta
A managers involvement in helping employees set goals includes all but which item?
Respuesta
  • Provide direction
  • Provide clarity
  • Provide initiative
  • Provide support

Pregunta 8

Pregunta
One of the key reasons you help employees set goals is to plan and agree upon the behaviours you want from your employees?
Respuesta
  • True
  • False

Pregunta 9

Pregunta
Difficult management conversations focus on three main objectives. Choose the item that does not belong
Respuesta
  • To correct performance, not to punish the performer
  • To protect employee rights
  • To protect you and the organisation
  • To project manpower needs for the coming year
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