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Salesforce Administrator Practice Test

Descripción

Collection of all practice test questions I could find
Kari Lynn Zimmer
Test por Kari Lynn Zimmer, actualizado hace más de 1 año
Kari Lynn Zimmer
Creado por Kari Lynn Zimmer hace más de 9 años
395
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Resumen del Recurso

Pregunta 1

Pregunta
All users who run a report at the same time will see the same information?
Respuesta
  • True
  • False

Pregunta 2

Pregunta
How many questions can be put into a single dashboard?
Respuesta
  • 15
  • 30
  • 25
  • 10
  • 20

Pregunta 3

Pregunta
Exporting data from a report with the "Export Data" button will retain the report formatting.
Respuesta
  • True
  • False

Pregunta 4

Pregunta
You want the data from a report that you are viewing to be saved in a .CSV file. What button would you press to accomplish this?
Respuesta
  • Save As
  • Convert Data
  • Export Details
  • Printable View

Pregunta 5

Pregunta
A dashboard on your Home page will refresh when you login to Salesforce.
Respuesta
  • True
  • False

Pregunta 6

Pregunta
Who can modify access to report folders? (Select all that apply.)
Respuesta
  • Users with "Development Mode" selected
  • Users with "Modify All Data" permission
  • Users with "Manage Public Reports" permission
  • Marketing Users
  • System Administrators

Pregunta 7

Pregunta
Roll Up Summary fields allow you to perform which operations?
Respuesta
  • Max
  • Sum
  • Min
  • Mode
  • Count
  • Average

Pregunta 8

Pregunta
If you would like a report to be emailed to a user, the report must be in a public folder
Respuesta
  • True
  • False

Pregunta 9

Pregunta
An Administrator can perform which of the following reporting tasks? (Select all that apply.)
Respuesta
  • Schedule a report to be run a week from today
  • Schedule a report to run on Fridays for the next four weeks
  • Schedule a report to be run based on the time zone of the report recipient
  • Schedule a report to be emailed to users in different time zones

Pregunta 10

Pregunta
What are the available dashboard component types?
Respuesta
  • Table
  • Scatter
  • Metric
  • Chart
  • Gauge
  • Bubble

Pregunta 11

Pregunta
What types of charts can a Chart dashboard component display? (Select all that apply.)
Respuesta
  • Bubble
  • Scatter
  • Control
  • Area
  • Line
  • Vertical Column
  • Horizontal Bar

Pregunta 12

Pregunta
A sales person wants to create a dashboard to see how his sales numbers are compared to his peers. What permissions does the sales person need to accomplish this?
Respuesta
  • Customize Application
  • Manage custom report types
  • Modify all data
  • View all data
  • Manage dashboards

Pregunta 13

Pregunta
A visualforce page may be used to customize the look of an article type?
Respuesta
  • True
  • False

Pregunta 14

Pregunta
A category group can have how many levels of categories?
Respuesta
  • 3 levels
  • 10 levels
  • 2 levels
  • 5 levels

Pregunta 15

Pregunta
Solution profile permissions affect access to knowledge articles.
Respuesta
  • True
  • False

Pregunta 16

Pregunta
If an article does not receive a new vote in 15 days, the rating moves in which direction?
Respuesta
  • Towards 5 stars
  • Towards 3 stars
  • Towards 2 star

Pregunta 17

Pregunta
Which is true about article types?
Respuesta
  • Article types may only be assigned to one channel
  • Article types may include attachments
  • Article types are usually short HTML documents
  • Two article types must be created to enable knowledge
  • Article types should enable actionable content

Pregunta 18

Pregunta
The org wide default is set to Use. All sales reps will be using price lists on their Opportunities. However, Domestic sales reps should not access International Price Lists. What is the first step you would do?
Respuesta
  • Create different record types for domestic and international opportunities
  • Create sharing rules for domestic and international price lists to share with their respective groups
  • Create different record types for domestic and international price lists
  • Change the org wide default to no access. Then, manually share the appropriate price books with the appropriate users

Pregunta 19

Pregunta
What steps must be done before setting a list price for a product?
Respuesta
  • Define a product's standard price
  • Create a product

Pregunta 20

Pregunta
Your company sells subscriptions to socks. The customer pays one time for the year, and they receive a new pair of socks each month. what type of product schedule would you create for this?
Respuesta
  • Shipment, quantity, and revenue schedues
  • No schedules are required
  • Revenue schedule
  • Shipment schedule
  • Quantity schedule

Pregunta 21

Pregunta
What is the third step in managing products and price books?
Respuesta
  • Create product
  • Set list price
  • Create custom price book
  • Define standard price

Pregunta 22

Pregunta
When should you use "No Access" as the org wide default on price books?
Respuesta
  • When you only want selected users to access specific price books
  • When you do not want customer portal users to access price books
  • When you want sales groups to share price books

Pregunta 23

Pregunta
Which statement about custom summary formulas in reports is true? (There are two correct answers.)
Respuesta
  • Custom summary formulas can reference another custom summary formula
  • Reports can be grouped by a custom summary formula result
  • Custom summary formulas can be used in a report built from a custom report type
  • Custom summary formulas can reference a field within a report

Pregunta 24

Pregunta
Universal Containers needs to track the manufacturer and model for specific car companies. How can the system administrator ensure that the manufacturer selected influences the values available for the model?
Respuesta
  • Create a lookup field from the manufacturer object to the model object
  • Create the manufacturer field as a dependent picklist and the model as a controlling picklist
  • Create the manufacturer field as a controlling picklist and the model as a dependent picklist
  • Create a multi-select picklist field that includes both manufacturers and models

Pregunta 25

Pregunta
Sales representatives at Universal Containers need assistnace from product managers when selling certain products. Product managers do not have access to opportunities, but need to gain access when they are assisting with a specific deal. How can a system administrator accomplish this?
Respuesta
  • Enable sales teams and allow users to add the product manager
  • Use similar opportunities to show opportunities related to the product manager
  • Enable account teams and allow users to add the product manager
  • Notify the product manager using opportunity update reminders

Pregunta 26

Pregunta
What should a system administrator use to disable access to a custom application for a group of users?
Respuesta
  • Page layouts
  • Profiles
  • Web tabs
  • Sharing rules

Pregunta 27

Pregunta
What should a system administrator consider before importing a set of records into Salesforce? (there are two correct answers)
Respuesta
  • Currency field values will default to the personal currency of the record owner
  • The import file should include a record owner for each record
  • Data should be de-duplicated in the import file prior to import
  • Validation rules are not triggered when importing data using the import wizard

Pregunta 28

Pregunta
What permission do you need to create custom objects?
Respuesta
  • Modify all data
  • Create and customize objects
  • Modify all
  • Customize application
  • Edit fields

Pregunta 29

Pregunta
How many standard and custom fields can be tracked on each object?
Respuesta
  • 20
  • 15
  • 50
  • 10
  • 30

Pregunta 30

Pregunta
If two custom objects have a parent-child lookup relationship, the child object is automatically deleted when the parent object is deleted.
Respuesta
  • True
  • False

Pregunta 31

Pregunta
The value of rollup summary field is updated when the record containing the RSF is viewed.
Respuesta
  • True
  • False

Pregunta 32

Pregunta
What account permissions are required for a user to convert a lead into an account?
Respuesta
  • Read
  • Delete
  • Create
  • Edit
  • Modify All
  • View All

Pregunta 33

Pregunta
Permission sets can control access to which of the following settings? (There are two correct answers)
Respuesta
  • Record types
  • Visualforce page access
  • Desktop client access
  • Field permissions
  • Assigned apps

Pregunta 34

Pregunta
What standard profile can import leads?
Respuesta
  • Marketing user
  • Standard user
  • Solution manager
  • Contract manager
  • Sales user

Pregunta 35

Pregunta
Where would a Salesforce administrator enable the "Enhanced Profile List Views" functionality?
Respuesta
  • Setup --> Customize --> User Interface
  • Setup --> Security Controls --> User Settings
  • Setup --> Manage Users --> Profiles
  • Setup --> Security Controls --> Profile Settings

Pregunta 36

Pregunta
User records can be deleted from Salesforce
Respuesta
  • True
  • False

Pregunta 37

Pregunta
Standard profiles can be modified to meet various business requirements
Respuesta
  • True
  • False

Pregunta 38

Pregunta
Which step should an administrator do before performing the mass transfer approval process?
Respuesta
  • Ensure the new user has the required permissions
  • Deactivate the approval process rule
  • Add the approval history related list to the new user's page layout
  • Clear pending approval requests from the user's queue
  • Unlock pending approval requests

Pregunta 39

Pregunta
Identify the workflow actions (there are two correct answers)
Respuesta
  • Create a task
  • Delete a record
  • Update a field
  • Create an inbound message
  • Create a mobile alert

Pregunta 40

Pregunta
Who can approve or reject requests?
Respuesta
  • A user or queue that the approval request submitter chooses
  • Any combination of users and related users (users listed in a standard or custom field on the submitted record) specified by the administrator
  • A user listed in the manager standard field on the submitter's user detail page
  • A queue specified by the administrator
  • A user listed in a custom hierarchy field on the submitter's user detail page

Pregunta 41

Pregunta
When can time triggers be added to a workflow rule? (there are 3 correct answers)
Respuesta
  • When the rule does not assign a task to empty profiles, roles, or groups
  • When the rule does not have pending actions in the workflow queue
  • When the rule does not reference a date in the past
  • When the rule criteria is not set to every time a record is created or edited
  • When the rule is inactive

Pregunta 42

Pregunta
When a workflow task is assigned to a role containing more than one person, who is assigned the task?
Respuesta
  • The owner of the record that triggered the task
  • The person who triggered the rule

Pregunta 43

Pregunta
What are the two main parts of a workflow?
Respuesta
  • Tasks and Actions
  • Actions and Time Triggers
  • Rules and Actions
  • Time Triggers and Rules
  • Email Alerts and Field Updates

Pregunta 44

Pregunta
When are workflow rules evaluated?
Respuesta
  • After a record is deleted
  • When a record is cloned
  • Before a record is created
  • When a record is created or updated

Pregunta 45

Pregunta
An approver's delegate has the authority to approve a request.
Respuesta
  • True
  • False

Pregunta 46

Pregunta
When workflow tasks are assigned to an empty role, where are those tasks reassigned?
Respuesta
  • The person who triggered the rule
  • The owner of the record that triggered the task

Pregunta 47

Pregunta
Salesforce limits the number of times triggers can execute per hour. What is the limit for Enterprise Edition
Respuesta
  • 250
  • 500
  • 1000
  • 50
  • 5000

Pregunta 48

Pregunta
Email alerts cannot be created for workflow rules on activities
Respuesta
  • True
  • False

Pregunta 49

Pregunta
When are workflow rules processed?
Respuesta
  • After system validation rules
  • After escalation rules
  • After database commit
  • After parent rollup summary formula value updated (if present)
  • After assignment rules
  • After auto-response rules

Pregunta 50

Pregunta
An email approval request cannot be forwarded and answered from another email account
Respuesta
  • True
  • False

Pregunta 51

Pregunta
Which of the following are places folders are used?
Respuesta
  • Opportunities
  • Reports
  • Dashboards
  • Contacts
  • Email Templates
  • Accounts

Pregunta 52

Pregunta
A user can only report on information they have "read" access to.
Respuesta
  • True
  • False

Pregunta 53

Pregunta
What type of relationship do solutions have to cases?
Respuesta
  • Lookup
  • One to many
  • Master-detail
  • Many to Many

Pregunta 54

Pregunta
What is the maximum number of external id fields allowed on a single object?
Respuesta
  • 1
  • 4
  • 5
  • 3
  • 2

Pregunta 55

Pregunta
Which of the following are standard Salesforce.com objects?
Respuesta
  • Accounts
  • Support
  • Contacts
  • Marketing
  • Leads
  • Reports
  • Dashboard
  • Service Addresses

Pregunta 56

Pregunta
Unmanaged packages from the AppExchange cannot be upgraded by the publisher.
Respuesta
  • True
  • False

Pregunta 57

Pregunta
The profile of the record owner is what determines access to that record for the rest of the organization via sharing settings,
Respuesta
  • True
  • False

Pregunta 58

Pregunta
Validation rules are created per object.
Respuesta
  • True
  • False

Pregunta 59

Pregunta
Data validations are enforced whenever a record is saved, including data loader, mass transfer records, and importing records.
Respuesta
  • True
  • False

Pregunta 60

Pregunta
Which types of rollup summaries exist?
Respuesta
  • Min
  • Count
  • Difference
  • Average
  • Sum
  • Max

Pregunta 61

Pregunta
You can change general user permissions on a standard profile.
Respuesta
  • True
  • False

Pregunta 62

Pregunta
How many steps will be created when using the jump start wizard?
Respuesta
  • 5
  • 2
  • 1

Pregunta 63

Pregunta
What types of relationships exist between objects?
Respuesta
  • Many to many
  • Outer joins
  • One to one
  • Inner joins
  • Self relationship
  • Master detail
  • Lookup

Pregunta 64

Pregunta
Which report types provide totals for each section of sorted data (rows)?
Respuesta
  • Matrix
  • Tabular
  • Summary

Pregunta 65

Pregunta
A standard user will never have permission to view the administrator's dashboard.
Respuesta
  • True
  • False

Pregunta 66

Pregunta
Grant access using hierarchies cannot be disabled for standard objects.
Respuesta
  • True
  • False

Pregunta 67

Pregunta
What is automatically created when a lead is converted?
Respuesta
  • An account, an opportunity, and a quote
  • An account, a contact, an opportunity, and a quote
  • An account, a contact, and an opportunity
  • An account and a contact
  • Only an account
  • An account and an opportunity

Pregunta 68

Pregunta
How many days will the recycle bin hold records before they are automatically deleted permanently?
Respuesta
  • 30
  • 60
  • 90
  • No limit

Pregunta 69

Pregunta
How many standard profiles exist?
Respuesta
  • 8
  • 6
  • 2
  • 4

Pregunta 70

Pregunta
What is the maximum number of non-Salesforce users the case escalation functionality can send emails to?
Respuesta
  • 20
  • 1
  • 2
  • No limit
  • 5
  • 10

Pregunta 71

Pregunta
If you have 3 lead assignment rules set up, and none of the rules are met, who is the lead assigned to?
Respuesta
  • The "assign to" user associated with the last assignment rule
  • The lead is not assigned
  • The "assign to" user associated with the first assignment rule
  • The default lead owner

Pregunta 72

Pregunta
What content is available via the self-service portal?
Respuesta
  • Cases can be viewed
  • Accounts can be browsed
  • Solutions can be browsed
  • Events can be created
  • Opportunities can be created
  • Cases can be logged
  • Activities can be shown
  • Emails can be sent

Pregunta 73

Pregunta
The detail object of a master-detail relationship cannot also be a master object of another relationship
Respuesta
  • True
  • False

Pregunta 74

Pregunta
What is the maximum number of master-detail relationships a detail record can have?
Respuesta
  • 2
  • 5
  • 10
  • No limit
  • 1
  • 3

Pregunta 75

Pregunta
What are the three approval process completion types?
Respuesta
  • Submitted
  • Cancel
  • Escalate
  • Approval
  • Recall
  • Rejection
  • Pending

Pregunta 76

Pregunta
Which of the following are company wide settings?
Respuesta
  • Object level security
  • Enable collapsible sections
  • Field level security
  • Show quick create
  • Tab visibility
  • Enable inline editing

Pregunta 77

Pregunta
Sharing rules per object can grant access beyond the default sharing sections
Respuesta
  • True
  • False

Pregunta 78

Pregunta
"Run reports" permission is required prior to running a standard report
Respuesta
  • True
  • False

Pregunta 79

Pregunta
Once you have changed to a custom fiscal year you cannot revert back to the standard fiscal year setting
Respuesta
  • True
  • False

Pregunta 80

Pregunta
Which of the following objects may have sharing rules
Respuesta
  • Forecasts
  • Products
  • Campaigns
  • Solutions
  • Dashboard
  • Custom Objects
  • Opportunities

Pregunta 81

Pregunta
Which of the following are workflow actions
Respuesta
  • Update field
  • Send outbound message
  • Create task
  • Create a record
  • Send email
  • Send text message
  • Launch web page

Pregunta 82

Pregunta
The Client Management feature is free, but is enabled by request only
Respuesta
  • True
  • False

Pregunta 83

Pregunta
Multiple currencies can only be enabled by a request to Salesforce support.
Respuesta
  • True
  • False

Pregunta 84

Pregunta
Which of the following are dashboard component types?
Respuesta
  • Metric
  • Gauge
  • Custom S-control
  • Page block
  • Chart
  • Table
  • Graph
  • Apex

Pregunta 85

Pregunta
When using the territory management feature, multiple forecasts can be created per user per territory.
Respuesta
  • True
  • False

Pregunta 86

Pregunta
Tasks and events use a single date entry.
Respuesta
  • True
  • False

Pregunta 87

Pregunta
Which report types support graphs?
Respuesta
  • Tabular
  • Summary
  • Matrix

Pregunta 88

Pregunta
What determines which object types are selectable by the user in the Salesforce console?
Respuesta
  • Page layout
  • Mini page layout
  • Detail display

Pregunta 89

Pregunta
Field history tracking cannot be enabled for custom objects.
Respuesta
  • True
  • False

Pregunta 90

Pregunta
Which of the following are controlled by the user's profile?
Respuesta
  • Fiscal year
  • Tabs shown
  • IP restrictions
  • Login hours
  • Administrative and general user permissions
  • Default time zone

Pregunta 91

Pregunta
In which scenarios will the sharing button appear?
Respuesta
  • When the sharing model for the object is read/write
  • When the sharing model for the object is private
  • When the sharing model for the object is read only

Pregunta 92

Pregunta
When advanced currency management is enabled Salesforce automatically updates exchange rates on a daily basis.
Respuesta
  • True
  • False

Pregunta 93

Pregunta
Which of the following are custom field types?
Respuesta
  • Auto number
  • Date
  • Hyperlink
  • Float
  • Boolean
  • Lookup
  • Date/time

Pregunta 94

Pregunta
Profile settings do not override the organization's sharing model
Respuesta
  • True
  • False

Pregunta 95

Pregunta
Which of the following are related lists directly associated with the user record?
Respuesta
  • Queue membership
  • Cases
  • Opportunities
  • Personal groups
  • Managers in role hierarchy
  • Contacts
  • Leads

Pregunta 96

Pregunta
Which statement below is true regarding field dependencies?
Respuesta
  • You can have many dependent fields, but only one controlling field
  • You can only have one dependent field and one controlling field
  • You can only have one dependent field but many controlling fields
  • You can have many dependent fields and many controlling fields

Pregunta 97

Pregunta
By default, search results are limited to records owned by the logged in user
Respuesta
  • True
  • False

Pregunta 98

Pregunta
Time-based workflow actions are immediately removed if the record is modified and no longer meets the criteria.
Respuesta
  • True
  • False

Pregunta 99

Pregunta
For each and every record there is one and only one record owner
Respuesta
  • True
  • False

Pregunta 100

Pregunta
What is the maximum number of records supported by the web-based data import wizard?
Respuesta
  • 10,000
  • 100,000
  • no limit
  • 1,000
  • 50,000
  • 1,000,000

Pregunta 101

Pregunta
Which of the following is NOT a result of creating a custom object tab?
Respuesta
  • Enable search results for the custom object
  • Object reports are added to the dashboards
  • Set the color scheme for the page layout of the icon
  • Set the icon that represents the object
  • Enable the object as an option in the "Create New..." menu

Pregunta 102

Pregunta
Which of the following are ways to login through the Salesforce API
Respuesta
  • Web browser
  • Connect for lotus notes
  • Data loader
  • Outlook

Pregunta 103

Pregunta
When creating a custom report type, if account is your primary object then you can link to contacts and opportunities
Respuesta
  • True
  • False

Pregunta 104

Pregunta
Which of the following statements are true regarding custom objects and fields?
Respuesta
  • Custom fields always have "__c" appended to the API name
  • Custom relationships always have "__r" appended to the API name
  • custom fields always have "__f" appended to the API name
  • Custom objects always have "__c" appended to the API name
  • Custom relationships always have "__c" appended to the API name
  • Custom objects always have "__o" appended to the API name

Pregunta 105

Pregunta
Updating the currency locale will automatically update opportunities, forecasts, and any custom currency fields
Respuesta
  • True
  • False

Pregunta 106

Pregunta
Time-based workflow actions can not be used when the workflow rule criteria is set to "every time a record is created or edited"
Respuesta
  • True
  • False

Pregunta 107

Pregunta
On the reports tab, when you click "Find reports" only custom reports are listed
Respuesta
  • True
  • False

Pregunta 108

Pregunta
A formula field can pull data from any field on a record that is linked via a lookup relationship
Respuesta
  • True
  • False

Pregunta 109

Pregunta
Which of the following are standard Salesforce.com applications?
Respuesta
  • Salesforce Automation
  • Documents
  • Ideas
  • Opportunities
  • Marketing
  • Campaigns
  • Content

Pregunta 110

Pregunta
What is the maximum number of campaign hierarchies allowed?
Respuesta
  • 5
  • no limit
  • 2
  • 20
  • 10
  • 50
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