3562434
Descripción
Test por Rigo Sanchez, actualizado hace más de 1 año
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Creado por Rigo Sanchez
hace alrededor de 9 años
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Pregunta 1
Pregunta
Who's husband was well known for his bricklaying experiments and studied how stress affected worker productivity ?
Respuesta
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Frederick Taylor
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Max Weber
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Frank and Lillian Gilbreth
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Henry Gantt
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Elton Mayo
Pregunta 2
Pregunta
I came up with the "14 principles of Management" fundamentals that can be applied to all organizational situations and are still being taught in management schools today.
Respuesta
-
Henri Fayol
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Elton Mayo
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Douglas Mc Gregor
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Abraham Maslow
Pregunta 3
Pregunta
I am known as the father of scientific management, as i researched the one best way for a job to be done.
Respuesta
-
Henry Gantt
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Max Weber
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Abraham Maslow
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Frederick Taylor
Pregunta 4
Pregunta
I argued that people try to satisfy basic, low level needs first before progressing upward to higher level needs.
Respuesta
-
Elton Mayo
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Douglas Mcgregor
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Abraham Maslow
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Henry Gantt
Pregunta 5
Pregunta
I conducted the Hawthorne studies, which dramatically impacted managements beliefs about the role of people in organizations.
Respuesta
-
Henri Fayol
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Fredrick Taylor
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Douglas Mcgregor
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Elton Mayo
Pregunta 6
Pregunta
I described the ideal for bureaucracy, characterized by division of labor, a clearly defined hierarchy and detailed rules and regulations.
Respuesta
-
Abraham Maslow
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Elton Mayo
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Frank and Lillian Gilbreth
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Max Weber
Pregunta 7
Pregunta
I created a chart that helps employees and managers plan projects by tasks and time
Respuesta
-
Elton Mayo
-
Henry Gantt
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Max Weber
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Abraham Maslow
Pregunta 8
Pregunta
I proposed the theory that employees subscribe to a self fulfilling prophecy based on management expectations of them.
Respuesta
-
Henri Fayol
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Douglas Mcgregor
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Elton Mayo
-
Abraham Maslow
Pregunta 9
Pregunta
What is the process of working with people and resources to accomplish goals?
Respuesta
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Management
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Planning
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Organizing
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Leading
Pregunta 10
Pregunta
The four functions of managing are [blank_start]planning[blank_end], [blank_start]leading[blank_end], [blank_start]organizing[blank_end], and [blank_start]controlling[blank_end].
Respuesta
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planning
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leading
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organizing
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controlling
Pregunta 11
Pregunta
The four different levels of managers are [blank_start]top level[blank_end], [blank_start]middle level[blank_end], [blank_start]frontline[blank_end] mangers, and [blank_start]team leaders[blank_end].
Respuesta
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top level
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middle level
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frontline
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team leaders
Pregunta 12
Pregunta
The three important roles that mangers perform are [blank_start]Interpersonal[blank_end] roles, [blank_start]Informational[blank_end] roles, and [blank_start]decisional[blank_end] roles.
Respuesta
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Interpersonal
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Informational
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decisional
Pregunta 13
Pregunta
The broad skills that managers need are [blank_start]technical skills[blank_end], [blank_start]Conceptual[blank_end] and [blank_start]decisional skills[blank_end], and [blank_start]interpersonal[blank_end] skills and [blank_start]communicational skills[blank_end].
Respuesta
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technical skills
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Conceptual
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decisional skills
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interpersonal
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communicational skills
Pregunta 14
Pregunta
The five sources of competitive advantage are [blank_start]innovation[blank_end], [blank_start]quality[blank_end], [blank_start]service[blank_end], [blank_start]speed[blank_end], and [blank_start]cost competitive[blank_end].
Respuesta
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innovation
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quality
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service
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speed
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cost competitive
Pregunta 15
Pregunta
The introduction of new goods and services
Respuesta
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innovation
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quality
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service
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social capital
Pregunta 16
Pregunta
the excellence of your products (goods or services)
Respuesta
-
service
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speed
-
quality
-
innovation
Pregunta 17
Pregunta
the speed and dependability with which an organization delivers what customers want.
Respuesta
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service
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speed
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time
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innovation
Pregunta 18
Pregunta
fast and timely execution, response, and delivery of results
Respuesta
-
speed
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innovation
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quality
-
time
Pregunta 19
Pregunta
keeping costs low to achieve profits and to be able to offer prices that are attractive to consumers
Respuesta
-
cost competitiveness
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innovation
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service
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quality
Pregunta 20
Pregunta
senior executives responsible for the overall management and effectiveness of the organization.
Respuesta
-
top level
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middle level
-
frontline
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teamleader
Pregunta 21
Pregunta
managers located in the middle layers of the organizational hierarchy, reporting to top level executives
Respuesta
-
top level
-
middle level
-
team leaders
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frontline
Pregunta 22
Pregunta
lower level managers who supervise the operational activities of the organization
Respuesta
-
top level
-
middle level
-
teamleader
-
frontline
Pregunta 23
Pregunta
employees who are responsible for facilitating successful team performance
Respuesta
-
top level
-
middle level
-
frontline
-
team leaders
Pregunta 24
Pregunta
which management approach supported, there is one best way to perform a job, which placed an emphasis on hiring and training the right person.
Respuesta
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systematic
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scientific
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administrative
-
quantitative
Pregunta 25
Pregunta
which management approach supported there is no one best way to manage and organize because of circumstances varying.
Respuesta
-
systematic
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scientific
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administrative
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contingency perpective
Pregunta 26
Pregunta
which management approach emphasized management as a profession, often using the authors personal experiences as guiding principles
Respuesta
-
administrative
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systematic
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contingency perspective
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organizational
Pregunta 27
Pregunta
which management approach emphasized development of human resources to achieve employee involvement and goal setting.
Respuesta
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organizational behavior
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administrative
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scientific
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quantitative
Pregunta 28
Pregunta
which management approach achieved goals careful definition of duties standardized techniques and wage control systems.
Respuesta
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systematic
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scientific
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quantitative
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system theory
Pregunta 29
Pregunta
which management approach supported decision making by development formal mathematical models of a problem such as forecasting and break even analysis.
Respuesta
-
systematic
-
scientific
-
administrative
-
quantitative
Pregunta 30
Pregunta
organizations that are dependent on inputs from outside the organization and transform them into outputs to meet markets needs for goods and services is
Respuesta
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system theory
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human relations
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hawthorn effect
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open systems
Pregunta 31
Pregunta
[blank_start]Ethics[blank_end] is the moral principles and standards that guide the behavior of an individual or group
Respuesta
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Ethics
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egoism
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morals
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principles
Pregunta 32
Pregunta
an [blank_start]ethical issue[blank_end] is a situation, problem, or opportunity in which an individual must choose among several actions that must be evaluated as morally right or wrong.
Respuesta
-
ethical issue
Pregunta 33
Pregunta
[blank_start]Business ethics[blank_end] is the morals principles and standards that guide behavior in the world of business.
Respuesta
-
Business ethics
Pregunta 34
Pregunta
The principles, rules, and values that people use in deciding what is right and wrong
Respuesta
-
moral philosophy
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business ethics
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ethical issue
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egoism
Pregunta 35
Pregunta
[blank_start]egoism[blank_end] an ethical principle holding that individual self interest is the actual motive of all conscious action
Respuesta
-
egoism
Pregunta 36
Pregunta
a philosophy that bases ethical behavior on the opinions and behaviors of relevant other people
Respuesta
-
relativism
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virtue ethics
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moral ethics
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egoism
Pregunta 37
Pregunta
an ethical system stating that the greatest good for the greatest number should be the overriding concern of decision makers
Respuesta
-
utilitarianism
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egoism
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relativism
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virtue ethics
Pregunta 38
Pregunta
[blank_start]virtue ethics[blank_end] is a perspective that what is moral comes from what a mature person with good moral character would deem right
Respuesta
-
virtue ethics
Pregunta 39
Pregunta
[blank_start]preconventional[blank_end] stage is making decisions based on immediate self interest. for example, you take a flash drive home from work because you need one and do not want to pay for it.
Respuesta
-
preconventional
Pregunta 40
Pregunta
[blank_start]conventional stage[blank_end] is making decisions that conform to expectations of groups and institutions like family, peers, and society. for example, you thin about taking the flash drive home, but decide against it because it would not look right.
Respuesta
-
conventional stage
Pregunta 41
Pregunta
[blank_start]Principled stage[blank_end] is making decisions based on self chosen ethical principles. for example you do not consider taking the flash drive from work because you believe that it would be wrong.
Respuesta
-
Principled stage
Pregunta 42
Pregunta
meeting the social expectations, not written as law.
Respuesta
-
ethical responsibilities
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business ethics
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morals
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egoism
Pregunta 43
Pregunta
additional behaviors and activities that society finds desirable and that the value of the business support.
Respuesta
-
transcendent
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shareholder model
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philanthropic responsibilities
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stakeholder model
Pregunta 44
Pregunta
an education with five higher goals that balance self interest with responsibility to others
Respuesta
-
transcendent education
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philanthropic
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ethics
-
morals
Pregunta 45
Pregunta
its goal is the creation of sustainable economic development and improvement of quality of life worldwide for all organizational stakeholders
Respuesta
-
ecocentric management
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sustainable growth
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egoism
-
egoist
Pregunta 46
Pregunta
economic growth and development that meet present needs without harming the needs of future generations
Respuesta
-
ecocentric management
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sustainable growth
-
economy
-
epic disasters
Pregunta 47
Pregunta
a process of analyzing all inputs and outputs through the entire cradle to grave life of a product to determine total environment impact
Respuesta
-
life cycle analyzing
-
ethical issue
-
egoism
-
relativism
Pregunta 48
Pregunta
what is the conscious, systematic process of making decisions about goals and activities that an individual, group work unit, or organization will pursue in the future.
Respuesta
-
planning
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analysis
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monitor
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implementation
Pregunta 49
Pregunta
a process planners use within time and resource constraints, to gather, interpret, and summarize all information reverent to the planning issue under consideration
Respuesta
-
situational analysis
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goals
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plans
-
strategy
Pregunta 50
Pregunta
a target or end that management desires to reach
Respuesta
-
goal
-
plans
-
strategy
-
management
Pregunta 51
Pregunta
the actions or means managers intend to use to achieve organizational goals
Respuesta
-
plans
-
goals
-
situational
-
management
Pregunta 52
Pregunta
a narrative that describes a particular set of future conditions
Respuesta
-
senario
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goals
-
planning
-
stragety
Pregunta 53
Pregunta
a pattern of action and resources allocations designed to achieve the organizations goals
Respuesta
-
strategy
-
strategic goals
-
strategic planning
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scenario
Pregunta 54
Pregunta
a set of procedures for making decisions about the organizations long term goals and strageties
Respuesta
-
strategic planning
-
strategic goals
-
strategy
-
goals
Pregunta 55
Pregunta
major targets or end results relating to the organizations long term survival, value, and growth
Respuesta
-
strategic goals
-
strategy
-
goals
-
egoism
Pregunta 56
Pregunta
a set of procedures for translating broad strategic goals and plans into specific goals and plans that are relevant to a particular portion of the organization, such as a functional area like marketing
Respuesta
-
tactical planning
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operational planning
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strategic management
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goals
Pregunta 57
Pregunta
the process of identifying the specific procedures and processes required at lower levels of the organization
Respuesta
-
operational planning
-
strategy planning
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tactical planning
-
strategic planning
Pregunta 58
Pregunta
a process that involves managers from all parts of the organization in the formulation and implementation of strategic goals and strategies
Respuesta
-
strategic management
-
strategic planning
-
strategy planning
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goals
Pregunta 59
Pregunta
an organizations basic purpose and scope of operations
Respuesta
-
mission
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strategic vision
-
planning
-
stakeholders
Pregunta 60
Pregunta
the long term direction and strategic intent of a company
Respuesta
-
mission
-
strategic vision
-
planning
-
stakeholder
Pregunta 61
Pregunta
group and individuals who affect and are affected by the achievement of the organizations mission, goals, and strategies
Respuesta
-
stakeholders
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resources
-
mission
-
planning
Pregunta 62
Pregunta
inputs to a system that can enhance performance
Respuesta
-
resources
-
mission
-
planning
-
operational
Pregunta 63
Pregunta
a comparison, opportunities, and threats that help executives formulate strategy
Respuesta
-
SWOT analysis
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corporate strategy
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benchmarking
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analysis
Pregunta 64
Pregunta
the set of businesses, markets, or industries in which an organizations competes and the distribution of resources among those entities.
Respuesta
-
corporate strategy
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concentration
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vertical integration
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analysis
Pregunta 65
Pregunta
a strategy employed for an organization that operates a singe business and competes in a single industry
Respuesta
-
concentration
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strategy
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analysis
-
group think
Pregunta 66
Pregunta
a phenomenon that occurs in decisions making when group members avoid disagreement as they strive for consensus
Respuesta
-
group think
-
dialectic
-
goal displacement
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strategy
Pregunta 67
Pregunta
a condition that occurs when a decision making group loses sight of its original goal and a new, less important goal emerges
Respuesta
-
goal displacement
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dialectic
-
group think
-
planning
Pregunta 68
Pregunta
a structured debate comparing two conflicting courses of action
Respuesta
-
dialectic
-
concentration
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goal displacement
-
groupthink
Pregunta 69
Pregunta
organizations that are affected by, and that affect, their environment
Respuesta
-
open systems
-
external environment
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macro environment
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economy
Pregunta 70
Pregunta
all revenant forces outside a firms boundaries, such as competitors, customers, the government, and the economy.
Respuesta
-
external environment
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open systems
-
macro environment
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input
Pregunta 71
Pregunta
the general environment, includes governments, economics conditions, and other fundamental factors that generally affect all organizations
Respuesta
-
macro environment
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microenvironment
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input
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output
Pregunta 72
Pregunta
statistical characteristics of a group or population such as age, gender, and education level
Respuesta
-
demographics
-
microenvironment
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macro environment
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input
Pregunta 73
Pregunta
the immediate environment surrounding a firm, includes suppliers, customers, rival, and the like
Respuesta
-
competitive environment
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micro environment
-
macro environment
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demographics
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