4090037
Descripción
Test por Katherine Stmart, actualizado hace más de 1 año
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Creado por Katherine Stmart
hace alrededor de 9 años
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Pregunta 1
Pregunta
Which of the following is NOT a change agent function?
Respuesta
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acceptant function
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catalytic function
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regressive function
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confrontation function
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perspective function
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theory and principle function
Pregunta 2
Pregunta
Confrontational function tells the manager what to do to correct a given situation.
Respuesta
- True
- False
Pregunta 3
Pregunta
Using [blank_start]confrontational function[blank_end] challenges the manager's thinking processes and assumptions.
Respuesta
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confrontational function
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acceptant function
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perspective function
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theory and principle function
Pregunta 4
Pregunta
A [blank_start]change agent[blank_end] is a specialist in organization development and facilitates the change brought about by the innovation.
Respuesta
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change agent
Pregunta 5
Pregunta
One of the first models of change was proposed by [blank_start]Kurt Lewin[blank_end] in 1951.
Respuesta
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Kurt Lewin
Pregunta 6
Pregunta
Which of the following are a part of Lewin's stages of change?
Respuesta
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resolve dessonance
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refreezing
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consultation
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unfreezing
Pregunta 7
Pregunta
One disadvantage of an internal agent is that they are familiar with the organization and its history, subtle dynamics, secrets, and resources.
Respuesta
- True
- False
Pregunta 8
Pregunta
[blank_start]Internal change agents[blank_end] may have previous relationships with other organizations which could lead to accusations of bias.
Respuesta
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Internal change agents
Pregunta 9
Pregunta
Which of the following are disadvantages of external change agents?
Respuesta
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provide a fresh outside view
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does not have a history with client organization
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may be strongly influenced by the viewpoint of the administrators
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can be expensive
Pregunta 10
Pregunta
By reflecting in its own processes and consequently revises them for improved performance an organization is conducting the process of [blank_start]organizational development[blank_end].
Respuesta
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organizational development
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