Integrated Marketing Communications

Descripción

ch 17
Olivia Laniece
Test por Olivia Laniece, actualizado hace más de 1 año
Olivia Laniece
Creado por Olivia Laniece hace casi 9 años
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Resumen del Recurso

Pregunta 1

Pregunta
Integrated marketing communications represents "promotion" in the 4 P's
Respuesta
  • True
  • False

Pregunta 2

Pregunta
The method to "sell" to potential customers is called [blank_start]AIDA[blank_end]; it entails: [blank_start]attention, interest, desire and action[blank_end].
Respuesta
  • AIDA
  • attention, interest, desire and action

Pregunta 3

Pregunta
This model is used to sell to potential customers.
Respuesta
  • Attention
  • Interest
  • Desire
  • Action

Pregunta 4

Pregunta
In order for a product to be purchased, customers must know that it exists. This speaks to a need for____________
Respuesta
  • liking
  • preference
  • knowledge
  • awareness
  • conviction
  • purchase

Pregunta 5

Pregunta
Ensuring the customer knows what the product is about supports 'Attention", and addresses ______________ in the AIDA model.
Respuesta
  • awareness
  • knowledge
  • liking
  • preference
  • conviction
  • purchase

Pregunta 6

Pregunta
Customers mus develop a favorable attitude or the product won't be include in a customer's evoked set. Must pique their interest by ensuring _____________
Respuesta
  • purchase
  • conviction
  • preference
  • liking
  • knowledge
  • awareness

Pregunta 7

Pregunta
The 6-part process that most consumers go through when deciding to buy is called the [blank_start]conviction of purchase process[blank_end]
Respuesta
  • conviction of purchase process

Pregunta 8

Pregunta
Even if a customer has a favorable attitude, the product should be seen as superior. Must create desire by addressing customer's _______________
Respuesta
  • awareness
  • purchase
  • knowledge
  • conviction
  • liking
  • preference

Pregunta 9

Pregunta
To bolster desire, it isn't enough for customer to see product as superior alternative. Must develop preference over other choices by impacting ________________
Respuesta
  • Awareness
  • knowldege
  • liking
  • preference
  • conviction
  • purchase

Pregunta 10

Pregunta
To be fully successful, must find a way to overcome inertia and create actual ____________ on a regular basis
Respuesta
  • liking
  • preference
  • conviction
  • purchase
  • desire
  • action
  • awareness

Pregunta 11

Pregunta
Marketers have an array of interpersonal vs mass marketing methods to choose from as promotional tools. These include: [blank_start]advertising[blank_end], [blank_start]PR[blank_end], [blank_start]sales[blank_end] [blank_start]promotions[blank_end], [blank_start]personal selling/salesmanship[blank_end], [blank_start]visual presentation[blank_end]
Respuesta
  • advertising
  • cost adjusting
  • PR
  • sales
  • promotions
  • haggling
  • personal selling/salesmanship
  • customer demands
  • manipulating supply
  • visual presentation

Pregunta 12

Pregunta
The choice of which promotional tool to use depends on various factors. ______________ considers what the marketer is trying to accomplish (inform, persuade, or remind?)
Respuesta
  • objectives
  • policies
  • costs
  • product characteristics
  • resources available
  • characteristics of target market

Pregunta 13

Pregunta
The choice of which promotional tool to use depends on various factors. ______________ considers consistence with overall marketing strategy
Respuesta
  • objectives
  • policies
  • costs
  • product characteristics
  • resources available
  • characteristics of target market

Pregunta 14

Pregunta
The choice of which promotional tool to use depends on various factors. ______________ considers different costs associated with each alternative
Respuesta
  • objectives
  • policies
  • costs
  • product characteristics
  • resources available
  • characteristics of target market

Pregunta 15

Pregunta
The choice of which promotional tool to use depends on various factors. ______________ considers certain types of customers are more responsive to certain tools
Respuesta
  • objectives
  • policies
  • costs
  • product characteristics
  • resources available
  • characteristics of target market

Pregunta 16

Pregunta
The choice of which promotional tool to use depends on various factors. ______________ considers certain tools are effective in promoting certain types of products
Respuesta
  • objectives
  • policies
  • costs
  • product characteristics
  • resources available
  • characteristics of target market

Pregunta 17

Pregunta
The choice of which promotional tool to use depends on various factors. ______________ considers various forms of promotion can differ substially with regard to cost
Respuesta
  • objectives
  • policies
  • costs
  • product characteristics
  • resources available
  • characteristics of target market

Pregunta 18

Pregunta
The IMC component [blank_start]ADVERTISING[blank_end] entails the placement of announcements and persuasive messages in time or space purchased by the party who wishes to inform or persuade members of a target market about a product, service, org, or idea
Respuesta
  • advertising
  • direct marketing
  • public relations
  • sales promtions
  • personal selling
  • online marketing

Pregunta 19

Pregunta
The IMC component [blank_start]public relations[blank_end] manages the firms communications to achieve a variety of objectives. It is relatively passive in that customers don't have to take action to receive it
Respuesta
  • advertising
  • direct marketing
  • public relations
  • sales promotions
  • personal selling
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