5943793
Pregunta 1
Pregunta
________________ is made up of activities which add value to the products or services it provides.
Respuesta
-
Value Chain
-
Logistics
-
Operations process
-
Marketing and sales
Pregunta 2
Pregunta
The term_____________ broadly describes the set of all activities associated with the production of goods and services.
Respuesta
-
Management
-
Operations
-
Procurement
-
Strategy
Pregunta 3
Pregunta
________________ is the fundamental rethinking and redesign of existing processes and practices.
Respuesta
-
Lean production
-
Reengineering
-
Soft Manufacturing
-
Restructuring
Pregunta 4
Pregunta
The term _____________ denotes the process of converting or transforming resources into goods or services.
Respuesta
-
Production
-
Logistics
-
Procurement
-
Assembling
Pregunta 5
Pregunta
______________ is defined as doing things right.
Respuesta
-
Effectiveness
-
Maximisation
-
Efficiency
-
Accuracy
Pregunta 6
Pregunta
Which of these is a support activity?
Respuesta
-
Operations
-
Marketing & Sales
-
Service
-
Technology Development
Pregunta 7
Pregunta
______________converts (materials) inputs into outputs of greater economic value.
Respuesta
-
Procurement
-
Manufacturing
-
Assembly
-
Processing
Pregunta 8
Pregunta
In Japan in the late 1980s, a new approach was developed for managing manufacturing systems known as _____________________.
Respuesta
-
Soft manufacturing
-
Lean production
-
Agile manufacturing
-
Reengineering
Pregunta 9
Pregunta
A good strategy needs to be ________________ enough to allow for periodical realignments in response to changes in the external environment.
Respuesta
-
Stable
-
Firm
-
Constant
-
Flexible
Pregunta 10
Pregunta
Michael Porter proposed that manufacturing company value chain activities include Primary activities, Support activities and ________________.
Respuesta
-
Firm infrastructure
-
Technology development
-
Margin
-
Operations
Pregunta 11
Pregunta
A ______________ involves concentrating on a particular buyer group, geographic area or product/market segment and serving the needs of this segment better than competitors.
Respuesta
-
Alliance strategy
-
Cost leadership strategy
-
Differentiation strategy
-
Focus strategy
Pregunta 12
Pregunta
Which is the tool that is used to scan the external environment and properly assess the internal competencies of an organization?
Respuesta
-
PESTLE analysis
-
Porter's Five Forces Model
-
SWOT analysis
-
Triple bottom line
Pregunta 13
Pregunta
_________________ involves determining the organization’s overall goals.
Respuesta
-
Marketing strategy
-
Operation strategy
-
Business strategy
-
Corporate strategy
Pregunta 14
Pregunta
_______________ is joint ventures among international organizations to pool their complementary assets to achieve synergy.
Respuesta
-
Alliance strategy
-
Focus strategy
-
Cost leadership strategy
-
Differentiation strategy
Pregunta 15
Pregunta
Operations strategy ______________ is the process by which such long-range game plans are developed.
Respuesta
-
Operation Strategy Implementation
-
Operation Strategy Developing
-
Operation Strategy Formulation
-
Operation Strategy Forecasting
Pregunta 16
Pregunta
According to Gaither and Frazier _____________________ are the elements of an organisation that determine its strategic success or failure.
Respuesta
-
Competitive Priorities
-
Competitive Advantage
-
Corporate strategy
-
Employee morale
Pregunta 17
Pregunta
With a_________________, the organisation seeks to stand out within the industry in which it operates by being unique in some dimension(s) of value to customers.
Respuesta
-
Differentiation strategy
-
Cost leadership strategy
-
Alliance strategy
-
Focus strategy
Pregunta 18
Pregunta
______________________ is the process by which long range plans are put into action.
Respuesta
-
Operation strategy formulation
-
Operation strategy developing
-
Operation strategy implementation
-
Operation strategy forecasting
Pregunta 19
Pregunta
New products serve to provide growth opportunities and ____________for the organisation.
Respuesta
-
Business values
-
Corporate sustainability
-
Corporate strategy
-
Competitive advantage
Pregunta 20
Pregunta
A ___________can be seen as a process – a method of doing things.
Respuesta
-
Service
-
Product
-
Operations
-
Quality
Pregunta 21
Pregunta
A ___________ is a series of events or activities intended to produce a certain result for a customer, such as a physical product (hamburger).
Respuesta
-
Supply Chain
-
Process
-
Value chain
-
Management
Pregunta 22
Pregunta
The break- even point on a chart is where the contribution from the output volume produced by the alternative just meets the fixed cost, resulting in zero profit. In the above statement, contribution implies_______________
Respuesta
-
Total revenue +Total variable costs
-
Total revenue > Total variable costs
-
Total revenue – Total variable costs
-
Total revenue <Total variable costs
Pregunta 23
Pregunta
What does "AMT" stand for?
Respuesta
-
Advanced Manufacturing Technology
-
Automatic Manufacturing Technology
-
Advanced Manufacturing Technique
-
Automatic Manufacturing Technique
Pregunta 24
Pregunta
_____________ is defined as the transformation of knowledge into new products, processes and services [which] involves more than just science and technology.
Respuesta
-
Invention
-
Exposure
-
Discovery
-
Innovation
Pregunta 25
Pregunta
________________ is concerned with the replacement of human actions with technology that contains mechanical, pneumatic, hydraulic, electrical or electronic elements.
Respuesta
-
Hybrid
-
Semi-Automatic
-
Automation
-
Manual
Pregunta 26
Pregunta
What does ‘CAM’ stand for?
Respuesta
-
Computer-aided Manufacturing
-
Computer-aided Marketing
-
Computer-aided Maintenance
-
Computer-aided Management
Pregunta 27
Pregunta
________________ is a worldwide accepted certification for quality.
Respuesta
-
ISO 14000
-
ISO 9000
-
ISO 26000
-
ISO 31000
Pregunta 28
Pregunta
What is defined as meeting or exceeding customer requirements now and in the future?
Respuesta
-
Demand
-
Marketing
-
Quality
-
Supply
Pregunta 29
Pregunta
_________________ refers to the involvement of all employees in achieving customer satisfaction through continuous improvement activities, while at the same time continually decreasing real cost.
Respuesta
-
Total Quality Management
-
Cost Cutting
-
Profit Maximisation
-
Corporate Values
Pregunta 30
Pregunta
What do the initials of the PDCA cycle stand for?
Respuesta
-
Plan, diagnose, conclude, act
-
Plan, design, control, act
-
Plan, design, control, assess
-
Plan, Do, Check, Act
Pregunta 31
Pregunta
Inspection cost is an example for_______________________
Respuesta
-
Internal failure costs
-
Prevention costs
-
Appraisal costs
-
External failure costs
Pregunta 32
Pregunta
What does the term kaizen mean when applied to quality?
Respuesta
-
Continuous improvement
-
Quality is everyone's job
-
The place where activity takes place
-
Maintain a steady flow
Pregunta 33
Pregunta
According to Pareto analysis, __% of the problems is often due to __% of the causes.
Respuesta
-
60, 40
-
80, 20
-
50, 50
-
70, 30
Pregunta 34
Pregunta
_________________ is a quality control chart based on reducing the process variability to reduce the standard deviations.
Respuesta
-
Seven Rule Run
-
Times series model
-
EWMA chart
-
Six Sigma
Pregunta 35
Pregunta
Quantitative methods of forecasting include
Respuesta
-
Sales force composite
-
Exponential smoothing
-
Jury of execution opinion
-
Consumer market survey
Pregunta 36
Pregunta
Time series patterns that repeat themselves after a period of days or weeks are called
Respuesta
-
Cycles
-
Trend
-
Random
-
Seasonality
Pregunta 37
Pregunta
______________ is a systematic approach to creating and testing hypotheses about the market by gathering data using survey.
Respuesta
-
Market segmentation
-
Market research
-
Market positioning
-
Market intelligence
Pregunta 38
Pregunta
Which of the following is an example for internal factors affecting demand?
Respuesta
-
Advertising
-
Economy
-
Competitor action
-
Government regulation
Pregunta 39
Pregunta
The _______________ method involves making simple judgements based on factors, such as sales that were recorded or the amount of resources that were required yesterday.
Respuesta
-
Moving average
-
Exponential smoothing
-
Naive forecasting
-
Coefficient of correlation
Pregunta 40
Pregunta
Which of the following is NOT a time-series model?
Respuesta
-
Exponential smoothing
-
Naive approach
-
Linear regression
-
Moving average
Pregunta 41
Pregunta
Identify the formula for Little’s Law from the following.
Respuesta
-
I=T+R
-
I = TR
-
I - T-R
-
I = T/R
Pregunta 42
Pregunta
If forecasted demand = 35723, Safety stock=24000 and Stock in hand=20000.Calculate Planned production using the following formula: PP= (FD+ss-soh)
Respuesta
-
33297
-
37923
-
32973
-
39723
Pregunta 43
Pregunta
In methods for making location decision _______________ refers to experience-based techniques for problem solving, learning, and discovery.
Respuesta
-
Optimisation
-
Simulation
-
Heuristics
-
Facility Layout
Pregunta 44
Pregunta
According to economic factors affecting the location of facilities, direct labour is an example for___________
Respuesta
-
Operating costs
-
Facility costs
-
Transportation costs
-
Planning costs
Pregunta 45
Pregunta
Breweries near source of water are a good example for which of the following dominant factors in manufacturing.
Respuesta
-
Proximity to markets
-
Quality of life
-
Proximity to the parent company’s facilities
-
Proximity to suppliers and resources
Pregunta 46
Pregunta
Group Layout is also known as_____________.
Respuesta
-
Process layout
-
Cellular layout
-
Product layout
-
Fixed-position layout
Pregunta 47
Pregunta
______________ Layouts combines elements of both a flexible flow and line flow, or elements of both a product and a process focus.
Respuesta
-
Hybrid layouts
-
Fixed-position Layout
-
Group layout
-
Product layout
Pregunta 48
Pregunta
________________ software and computer simulation software can be particularly helpful in analysing facility layouts.
Respuesta
-
CAD
-
SAP
-
SPSS
-
Oracle
Pregunta 49
Pregunta
What is known as dividing the work among the workstations so that each is working at maximum efficiency to match market demand for the products?
Respuesta
-
Product line
-
Segmentation
-
Line of control
-
Line balancing
Pregunta 50
Pregunta
Organisations that need the ability to provide a wide variety of services to customers with differing requirements usually use_______________ layout.
Respuesta
-
Group
-
Process
-
Product
-
Hybrid
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