7514301
Descripción
Test por Chad Collins, actualizado hace más de 1 año
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Creado por Chad Collins
hace casi 8 años
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Pregunta 1
Pregunta
What is often a positive result of accepting responsibility for a poor decision?
Respuesta
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The reinforcement of skeptical attitudes
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The control of opinions of others
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The demonstration of self-importance
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The gain of respect of others
Pregunta 2
Pregunta
After Porter realized that he processed an order incorrectly, he waited too long to correct the problem. As a result, an incorrect item was shipped to the customer. Now, the customer will need to ship the item back to the warehouse, and Porter's company will need to pay extra charges to have the product returned. What does this situation illustrate?
Respuesta
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Customers are likely to be very angry when employees make mistakes.
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Employees should tell their supervisors about all problems as soon as they occur.
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The company has unrealistic expectations about Porter’s ability to perform his job.
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The decisions and actions of an employee can negatively impact others.
Pregunta 3
Pregunta
An entrepreneur considers the location and financial needs of a business venture during which process?
Respuesta
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Distribution
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Controlling
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Implementation
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Planning
Pregunta 4
Pregunta
When planning for her new business, Janine allocates two percent of the estimated annual sales of her company to web and newspaper advertising. Janine is developing which document?
Respuesta
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A promotional budget
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A sales report
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A competitive analysis
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A publicity plan
Pregunta 5
Pregunta
Which is an operational issue that entrepreneurs must consider when planning their businesses?
Respuesta
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Source of financing
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Target market
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Production process
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Direct competitors
Pregunta 6
Pregunta
Which is a tool that an entrepreneur develops to project sales for a new business venture?
Respuesta
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Marketing objectives
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Sales forecast
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Promotional budget
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Inventory report
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