9333527
Descripción
Test por lady acuna, actualizado hace más de 1 año
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Creado por lady acuna
hace más de 7 años
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Pregunta 1
Pregunta
There are many laws and regulations that affect both HRM practices and the employment relationship
Respuesta
- True
- False
Pregunta 2
Pregunta
HRM is responsible for people-related issues as well as employment related legal compliance
Respuesta
- True
- False
Pregunta 3
Pregunta
Aligning the HRM strategy, policies, and activities with the business strategy is essential to effective HRM
Respuesta
- True
- False
Pregunta 4
Pregunta
Line managers are usually part of the HR Department
Respuesta
- True
- False
Pregunta 5
Pregunta
Competitive advantages involves a company making products and services different enough that consumers will pay more for them
a. True
Respuesta
- True
- False
Pregunta 6
Pregunta
Each company has a different way of managing its employees that is most appropriate given its unique context
Respuesta
- True
- False
Pregunta 7
Pregunta
At any point in time, some parts of an organization may be facing a shortage of employee talent, while others may have a surplus
Respuesta
- True
- False
Pregunta 8
Pregunta
Employment laws have limited effect on HR practices in the United States
Respuesta
- True
- False
Pregunta 9
Pregunta
Organizational cultural has little effect on how employees operate on day o day basis
Respuesta
- True
- False
Pregunta 10
Pregunta
Managing virtual teams is more challenging than physically Co-located T.
Respuesta
- True
- False
Pregunta 11
Pregunta
In today’s era, contingent labor is a growing segment in the workforce composition. Which of the following are not considered to be contingent laborers
Respuesta
-
Contractors
-
Contingent Laborers
-
Outsourced Employees
-
Full time workers
Pregunta 12
Pregunta
Which of the following is a benefit that is not mandated by law
Respuesta
-
Social Security
-
Worker’s Compensation
-
Paid time off
-
Family and Medical Leave
Pregunta 13
Pregunta
Ryan is expanding his business into another countries. He has a computer and has access to people across the world. As he expands his business, ____ is likely to become a central component to his business strategy
Respuesta
-
Technology
-
Offshoring
-
Globalization
-
Outsourcing
Pregunta 14
Pregunta
Hiring an external vendor for a task rather than doing it internally is called
Respuesta
-
Outsourcing
-
Insourcing
-
Resourcing
-
Telesourcing
Pregunta 15
Pregunta
Which HRM function helps in improving an organization’s overall capability to meet changing business needs by developing its employee skills
Respuesta
-
Recruiting
-
Hiring
-
Managing
-
Training
Pregunta 16
Pregunta
Staffing, Performance management, training, and development, and compensation, and benefits are function of
Respuesta
-
Human Resources Management
-
Strategic Planning Management
-
International Relation Management
-
Employee Changes Management
Pregunta 17
Pregunta
Which Primary HR activity ensures that employees have the necessary knowledge, skills and abilities to effectively perform their task and duties
Respuesta
-
Managing employee attitudes and behaviors
-
Managing Employee Competencies
-
Work Design
-
Workforce Planning
Pregunta 18
Pregunta
What type of management involves- aligning employees objective and behaviors with firm’s goals and strategies, assessing, employee past and current behavior and providing suggestions for improvement
Respuesta
-
Change Management
-
Performance Management
-
Strategic Management
-
Succession Management
Pregunta 19
Pregunta
One of the HR Practices under managing employee attitudes and behaviors is
Respuesta
-
Recruitment and Selection
-
Training and Development
-
Workforce Planning
-
Performance Management
Pregunta 20
Pregunta
20. Making sure that the HR practices and activities address the HR challenges that organizations face is referred to as
Respuesta
-
Internal Alignment
-
External Alignment
-
Environmental Influences
-
Organizational Demands
Pregunta 21
Pregunta
Even the best HR practices if implemented poorly or incorrectly may cause more harm than good
Respuesta
- True
- False
Pregunta 22
Pregunta
HR internal alignment is more important than aligning HR activities and practices with the environmental influences.
Respuesta
- True
- False
Pregunta 23
Pregunta
A business strategy is how an organization will compete in a particular market.
Respuesta
- True
- False
Pregunta 24
Pregunta
Culture and HRM work together to influence employees’ performance and behaviors.
Respuesta
- True
- False
Pregunta 25
Pregunta
Perceptions of the processes used to make employment decisions, allocate rewards or resolve disputes is called distributive justice
Respuesta
- True
- False
Pregunta 26
Pregunta
Telecommuting employees are required to work the traditional 9:00 AM -5:00 PM job timings
Respuesta
- True
- False
Pregunta 27
Pregunta
Ethics is the standard of moral behaviors that defines socially acceptable behaviors that are right as opposed to being wrong.
Respuesta
- True
- False
Pregunta 28
Pregunta
It is usually quite clear to employees when ethics are being violated in an organization. Therefore, organizations do not need an articulated code of ethics.
Respuesta
- True
- False
Pregunta 29
Pregunta
In the U.S and other western countries, the workforce is aging due to low fertility rates.
Respuesta
- True
- False
Pregunta 30
Pregunta
Small organizations usually have more resources, which enable them to offer better salaries than large organizations.
Respuesta
- True
- False
Pregunta 31
Pregunta
All of the following are organizational demands except
Respuesta
-
Organizational Characteristics
-
Technology
-
Organizational Culture
Pregunta 32
Pregunta
cost leadership strategy focuses on
Respuesta
-
Running the organization efficiently.
-
Employee creativity.
-
Collaboration with competitors to lower costs.
-
Having a wide focus for employees to reduce labor cost.
Pregunta 33
Pregunta
What are the four broad types of organizational culture?
Respuesta
-
Administrative, Bureaucratic, Consensual, Competitive
-
Entrepreneurial, Bureaucratic, Consensual, Competitive
-
Administrative, Bureaucratic, Consensual, Directorial
-
Entrepreneurial, Bureaucratic, Consensual, Directorial
Pregunta 34
Pregunta
A psychological contract
Respuesta
-
Describes how employees should be paid.
-
Is the perceived obligation that employees believe their employers owe them.
-
Is the perceptions that managers have about their employees.
-
Is the rational side of how employees view the relationship with their company.
Pregunta 35
Pregunta
hich of the following statements best explains the term “labor force”?
Respuesta
-
All the permanent employees of an organization
-
All the people willing and able to work in a particular country
-
All the people who have contracts to work at the company
-
All the adult members of a population
Pregunta 36
Pregunta
Though Ford Motors standardizes its products across countries, it also tries to adapt to each country’s customer preferences. This strategy is an example of a _____________________.
Respuesta
-
Domestic strategy.
-
Global strategy.
-
Transnational strategy.
-
Multinational strategy.
Pregunta 37
Pregunta
What is it called when companies show concern for the common good and the value of human dignity?
Respuesta
-
Corporate Social Accountability.
-
Corporate Social Responsibility.
-
Community Social Responsibility.
-
Community Social Accountability.
Pregunta 38
Pregunta
What is causing an increasing trend of diversity?
Respuesta
-
Retired workers are rejoining the labor force.
-
More women are joining the labor force.
-
Increase in immigration to the United States.
-
All of the above.
Pregunta 39
Pregunta
Which dimension describes the degree to which people in a country prefer to act as individuals or as members of groups?
Respuesta
-
Individualism/Collectivism.
-
Power Distance (high/low)
-
Uncertainty avoidance (high/low)
-
Masculinity/Femininity
Pregunta 40
Pregunta
Smaller organizations tend to have
Respuesta
-
Flexible job descriptions as compared to larger organizations.
-
Abundance of resources as compared to larger organizations.
-
High formality of the HR function as compared to larger organizations.
-
Competitive salaries and benefits as compared to larger organizations.
Pregunta 41
Pregunta
Emplo\yment laws and regulations exist because organizations typically have more power than employees do.
Respuesta
- True
- False
Pregunta 42
Pregunta
The EEOC is responsible for developing guidelines and overseeing compliance with executive orders.
Respuesta
- True
- False
Pregunta 43
Pregunta
National origin and disability can never be used as BFOQs.
Respuesta
- True
- False
Pregunta 44
Pregunta
The Equal Pay Act allows for difference in pay because of different levels of performance.
Respuesta
- True
- False
Pregunta 45
Pregunta
Reasonable accommodation means that an employer is required to take reasonable steps to accommodate a disability, unless it would cause undue hardship to the employer.
Respuesta
- True
- False
Pregunta 46
Pregunta
Disparate treatment occurs if an organization makes an employment decision based on the applicant’s race, religion, national origin, color, sex, disability, or age were different.
Respuesta
- True
- False
Pregunta 47
Pregunta
U.S. residents working abroad for a U.S. company are not covered by Title VII of the Civil Rights Act.
Respuesta
- True
- False
Pregunta 48
Pregunta
Affirmative action requires that employers establish hiring goals to reach predefined quotas of various demographic groups, and then provide evidence that they met those goals.
Respuesta
- True
- False
Pregunta 49
Pregunta
Companies use the INS Form I-9 to document that their employees have a legal right to work in the United States.
Respuesta
- True
- False
Pregunta 50
Pregunta
50. Under employment-at-will, an employee has a right to quit his/her job at any point in time and employers has the right to terminate an employee for no reason or any reaso
Respuesta
- True
- False
Pregunta 51
Pregunta
Employment decisions/ actions that are not job-related, objective or merit-based are considered to be __________ discrimination.
Respuesta
-
Power.
-
Authoritative.
-
Rational.
-
Unfair
Pregunta 52
Pregunta
What does EEO stand for?
Respuesta
-
Equivalent Employment Opportunity
-
Equal Employment Operation
-
Equal Employment Opportunity
-
Equivalent Employment Operation
Pregunta 53
Pregunta
Janice, Ian, Peter, and Andrew all applied for a job as the Maintenance Supervisor at a manufacturing plant. Janice had the most experience and met all of the qualifications for the job. However, she was turned down for the job. Peter, who had three years’ lesser experience than Janice was hired. Janice can make a prima facie case of
Respuesta
-
Disparate Treatment.
-
Disparate Impact.
-
Hostile Environment.
-
Sexual Harassment.
Pregunta 54
Pregunta
An example of disparate (adverse) impact would be
Respuesta
-
Hiring only women without children when men with and without children are hired.
-
Refusing to promote a male employee because the hiring manager thinks that his mannerisms are too feminine and would turn off his male clients and cohorts
-
Using a selection test that always results in only men being selected for the job.
-
Using a selection test that results in considerably more men being selected than women.
Pregunta 55
Pregunta
Over the past six months, Omar was being subjected to frequent comments about his religion by his co-workers. He had asked them to stop and even reported them to his supervisor (who did nothing). Omar is experiencing a _______________________________ work situation.
Respuesta
-
Disparate Impact
-
Hostile Environment
-
Retaliation
-
Mixed Motive
Pregunta 56
Pregunta
Which act guarantee equal opportunity for individuals with disabilities or perceived as having disabilities?
Respuesta
-
National Labor Relations Act of 1935
-
Fair Labor Standards Act of 1938
-
Equal Pay Act of 1963
-
The Americans with Disabilities Act (ADA) of 1990
Pregunta 57
Pregunta
Resolving EEO complaints by using an arbitrator or mediator is known as
Respuesta
-
Alternative Labor Resolution
-
Equal Opportunity Conciliation Compliance
-
Federal Complaint Compliance
-
Alternative Dispute Resolution
Pregunta 58
Pregunta
White firefighters in Boston claim that minorities with lower than minimum required test scores were hired. They are charging that they have been the victims of discrimination. This type of discrimination is known as
Respuesta
-
Reverse Discrimination
-
Disparate Selection Discrimination
-
Reverse Preference Discrimination
-
No type of discrimination addresses this issue
Pregunta 59
Pregunta
Jorge has worked for a company for five years as a full time employee. He and his wife are adopting a child. Your company has 80 employees in the location where Jorge works. Under the Family and Medical Leave Act, Jorge is eligible for
Respuesta
-
Leave only if you have a specific company policy that provides leave for adoptions.
-
Up to 12 weeks of unpaid leave if he requests prior approval.
-
Up to 12 weeks of paid leave if he requests prior approval.
-
Leave only if he has unused vacation and sick days.
Pregunta 60
Pregunta
An employer has fired John after two months of his absence. His absence was due to his recall to serve in the National Guard for at least six months. The employer might have violated which of the following acts?
Respuesta
-
Uniformed Services Employment and Reemployment Act
-
Fair Labor Standards Act
-
Family and Medical Leave Act
-
Vietnam Era Veterans Readjustment Assistance Act
Pregunta 61
Pregunta
When designing a job, it is important to consider how the job will add value to the organization’s processes.
Respuesta
- True
- False
Pregunta 62
Pregunta
In most companies, motivational and efficient job designs can be maximized simultaneously.
Respuesta
- True
- False
Pregunta 63
Pregunta
Cross-training is training employees in more than one job, in other words to build multiple skills.
Respuesta
- True
- False
Pregunta 64
Pregunta
Job descriptions are contained in the job specifications
Respuesta
- True
- False
Pregunta 65
Pregunta
The primary goal of conducting a job analysis exercise is to identify the performance expectations in the job and the specific competencies that are necessary for effective performance.
Respuesta
- True
- False
Pregunta 66
Pregunta
The Position Analysis Questionnaire focuses on the functional categories that are applicable to all jobs.
Respuesta
- True
- False
Pregunta 67
Pregunta
Flextime is the term used to describe the time in which employees could pursue non job-related projects.
Respuesta
- True
- False
Pregunta 68
Pregunta
Telecommuting is becoming less common as some major organizations are abandoning this employment practice.
Respuesta
- True
- False
Pregunta 69
Pregunta
In developed countries, companies experience success by implementing the motivational tactics during job design.
Respuesta
- True
- False
Pregunta 70
Pregunta
Employee stress at any level is never a good thing.
Respuesta
- True
- False
Pregunta 71
Pregunta
___________ is the process of determining the tasks and responsibilities that employees in a particular job are expected to perform, as well as how they need to interact with their coworkers to realize these contributions.
Respuesta
-
Job Analysis
-
Job Design
-
Job Characteristics
-
Job Specialization
Pregunta 72
Pregunta
Henry has a narrow scope in his job and does a few specific tasks as part of a larger production process. According to the job characteristics model for job design, which dimension is he likely experiencing as low?
Respuesta
-
Skill Variety
-
Task Significance
-
Task Identity
-
Autonomy
Pregunta 73
Pregunta
The efficiency approach for job design focuses on
Respuesta
-
Simplifying job tasks
-
Motivating employees
-
Increasing autonomy at the job
-
Increasing the variety of skills needed for a job
Pregunta 74
Pregunta
____________ builds on the job characteristics's model dimension of ______________ to modify the job itself.
Respuesta
-
Job enrichment, Feedback
-
Empowerment, Autonomy
-
Empowerment, Task Identity
-
Job Enrichment, Autonomy
Pregunta 75
Pregunta
__________ is the degree to which the job entails a variety of activities, enabling the worker to use different skills and talents.
Respuesta
-
Task Significance
-
Skill Variety
-
Task Identity
-
Autonomy
Pregunta 76
Pregunta
_________ teams are usually made up of different members from all over the organization. Their specific task is to address a problem or solve a particular business issue.
Respuesta
-
Parallel
-
Work
-
Virtual
-
Self-managed
Pregunta 77
Pregunta
A __________ is a written description of the duties and responsibilities of the job itself.
Respuesta
-
Job Description
-
Task Analysis
-
Job Task
-
Task Statement
Pregunta 78
Pregunta
If you are creating a new job and do not want to start from scratch, the best source of information to use at early stages of the job analysis would be
Respuesta
-
Observation and diaries
-
Interviews
-
Questionnaires
-
O*NET
Pregunta 79
Pregunta
Companies that focus on autonomy and empowerment are likely pursuing a(n)
Respuesta
-
Cost-leadership Strategy
-
Differentiation Strategy
-
Productivity Strategy
-
Balanced approach of cost-leadership, differentiation, and productivity strategies
Pregunta 80
Pregunta
From a legal perspective, especially considering the Americans with Disabilities Act, it is critical that one outcome of job analysis is
Respuesta
-
The identification of all duties to be performed for success on the job.
-
The identification of marginal duties to ensure that candidates can do most of, not all, the duties
-
The identification of marginal duties to make sure they are not included in the job description
-
The identification of the essential duties to ensure that candidates can do those particular duties
Pregunta 81
Pregunta
Labor shortage is when the supply of labor is greater than the demand
Respuesta
- True
- False
Pregunta 82
Pregunta
The labor supply is the number and types of employees the company needs to meet its current and future strategic objectives
Respuesta
- True
- False
Pregunta 83
Pregunta
A transition matrix can be useful in preparing workforce demands for the future.
Respuesta
- True
- False
Pregunta 84
Pregunta
The goal of succession management is to have an effective pipeline of qualified people, especially for key jobs.
Respuesta
- True
- False
Pregunta 85
Pregunta
It is usually beneficial to hire older workers since they need no training
Respuesta
- True
- False
Pregunta 86
Pregunta
Technology has led to both - an increase and a decrease in the level of skills needed to perform new jobs.
Respuesta
- True
- False
Pregunta 87
Pregunta
There is not a wide variance in unemployment rates in different countries, as most companies are global.
Respuesta
- True
- False
Pregunta 88
Pregunta
It is clear when workers are employees and not independent contractors
Respuesta
- True
- False
Pregunta 89
Pregunta
When an employer discharges an employee due to poor performance, misconduct or reorganization, it is called voluntary turnover.
Respuesta
- True
- False
Pregunta 90
Pregunta
A tactic to address labor shortage is outsourcing, which involves transferring work such as payroll, cafeteria and maintenance to other companies.
Respuesta
- True
- False
Pregunta 91
Pregunta
______________ can help organizations in planning potential replacements for higher positions and identifying skills needed for success at these positions
Respuesta
-
Transfer Plans
-
Succession Plans
-
Transition Matrices
-
Replacement Plans
Pregunta 92
Pregunta
92. Using the transition matrix below, what is the labor surplus or labor shortage of supervisors to maintain the 2015 levels?
2016
2015 Manager Supervisor Employee exit
10 mangers 5 2 0 3
30 supervisors 5 20 0 5
100 employees 0 30 60 10
Respuesta
-
A surplus of 2 supervisors.
-
A surplus of 22 supervisors.
-
A shortage of 10 supervisors.
-
No shortage or surplus
Pregunta 93
Pregunta
Estimate the number of employees that will be needed in 2016 to achieve the productivity output, with the given productivity ratio. (Check values from the table below)
Year ProductivityOutput per month Number of Employees Productivity Ratio
2011 500 11 45.45
2012 550 11 50
2013 600 13 46.15
2014 600 12 50
2015 650 13 50
2016 (To be estimated) 700 ????? 50
Respuesta
-
The company will need 12 employees
-
The company will need 13 employees
-
The company will need 14 employees
-
The company will need 15 employees
Pregunta 94
Pregunta
To be prepared for a potential labor shortage, a company can increase its ________________, in order to have employees with multiple skills who can fill requisite areas within the company.
Respuesta
-
Numerical flexibility
-
Functional flexibility
-
Employee retention
-
Newly hired employees
Pregunta 95
Pregunta
Which of the following labor surplus tactics is likely to be the fastest in helping companies address their labor surplus needs?
Respuesta
-
Layoffs
-
Attrition
-
Hiring Freezes
-
Overtime work
Pregunta 96
Pregunta
Which piece of legislation states that - employees must be informed in advance when a plant is shutting down?
Respuesta
-
OFCCP
-
WARN
-
ADA
-
FMLA
Pregunta 97
Pregunta
Akean is classified as an independent contractor by the company he works for. He is not informed on - what or how to do his work. Which dimension is supported to illustrate that he is an independent contractor?
Respuesta
-
Behavioral control
-
Financial control
-
Contractual Relationship
-
All of the above
Pregunta 98
Pregunta
Employee movements include/s:
Respuesta
-
All of the above
-
Promotions
-
Transfers
-
Demotions
Pregunta 99
Pregunta
Which of the following can be categorized a tactic for labor shortage
Respuesta
-
Attrition
-
Early Retirement
-
Retention
-
Pay Reduction
Pregunta 100
Pregunta
Why do organizations conduct downsizing and layoffs?
Respuesta
-
Mergers & Acquisitions
-
Revenue or market share loss
-
New organizational structure
-
All of the Above
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