key terms organ. chap. 6

Pregunta	Respuesta
work motivation	psych. forces that determine direction of a person´s behaviour, level of effort and persistence
intrinsically motivated work behaviour	behaviour performed for its own sake
extrinsically motivated behaviour	performed to acquire material or social rewards
need theory	group of theories about work motivation that focus on employees´needs as the sources of motivation
need	requirement for survival and well-being
expectancy theory	theory focusing on how employees make choices among alternative behaviours and level of efforts
valence	desirability of an outcome
instrumentality	perception about extent to which performance of behaviours will lead to attainment of part. outcome
expectancy	perception about extent to which effort will result in certain level of motivation
equity theory	focus on employees´perception of fairness of their work outcomes and inputs
outcome/input ration	relationship between what en employee gets and what he contributes
overpayment inequity	person perceives his/her input/output ration is greater that ratio of referent
underpayment inequity	person perceives his/her input/output ratio is less than ratio of referent
organisational justice	perception of overall fairness in an Organisation
distributive justice	perceived fairness of distribution of outcomes
procedural justice	perceived fairness of procedures used to make decisions about distribution of outcomes
interpersonal justice	perceived fairness of interpersonal treatment
informational justice	perception of extent to which managers explain their decision-making
counterproductive work behaviours	behaviours that violate organisational values and norms and that can harm individuals and organisation

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