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Creado por Iris Freiberger
hace más de 5 años
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Pregunta | Respuesta |
group | set of two or more people who interact with wach other to achieve certain goals |
group goal | goal that all or most members of a group can agree on as a common goal |
formal work group | group established by management to help organisation achieve its goals |
informal work group | group that emerges naturally when individuals perceive that membership in a group will help them achieve their goals |
command group | formal work group consisting of subordinates who report to same supervisor |
task force | formal work group consisting of people who come together to accomplish a specific goal |
team | formal work group of people who work intensely together to achieve a common group goal |
slef-managed work team | formal work group of people who are jointly responsible for ensuring that the team accomplishes its goals and who lead themselves |
friendship group | informal work group of people who enjoy each other´s company and socialise with each other on and off the job |
interest group | informal work group of people who come together because they have a common goal related to their organisational membership |
division of labour | dividing up work and assigning part. tasks to specific workers |
homogeneous group | members have many characteristics in common |
heterogeneous group | members have few characteristics in common |
group function | work a group performs as its contribution to accomplishing organisational goals |
group status | implicitly agreed upon perceived importance for the organisation as a whole of what the group does |
group efficacy | shared belief members have about the ability of the group to achieve its goals |
social facilitation | effects that presence of others has on performance enhancing performance of easy tasks impairing performance of difficult tasks |
role relationships | ways in which group and organisational members interact with one another to perform their specific roles |
role making | taking initiative to create a role by assuming responsibilities that are not part of assigned role |
role taking | performing responsibilities required as part of assigned role |
group norms | informal rules of conduct for behaviours considered important by most group members |
compliance | assenting to a rule in order to attain rewards or avoid punishment |
identification | associating oneself with supporters of a norm and conforming to the norm because those individuals do |
internalisation | believing that the behaviour dictated by the norm is truly the right and proper way to behave |
idiosyncrasy credit | freedom to violate group norms without being punished that is accorded to group members who have contributed a lot to the group in the past |
deviance | deviation from the norm |
socialisation | process by which newcomers learn the roles, rules, and norms of a group |
role orientation | characteristic way in which members of a group respond to various situations |
institutionalised role orientation | role orientation in which newcomers are taught to respond to situations in the same way as existing group members |
individualised role orientation | role orientation in which newcomers are taught that it is acceptable and desirable to be creative and to experiment which changing how the group does things |
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