Social Media IS

Social Media IS

Support engagement and content
1. Recruitment
2. Crowdsourcing
3. Peer to peer sales/support
4. Problemsolving
5. Social CRM
Social capital
1. Who you know
2. Relationships
3. Strength
4. Resources
5. Value
  1. Information
  2. Influence
  3. Social credentials
  4. Personal Reinforcement
Providers
1. FB/Twitter/Youtube/etc
2. Advertising
3. Freemium
4. We are the product
ESN
1. Enterprise 2.0
  1. SLATES
2. Employee communication
  1. Yammer and Chatter
SMIS Security
1. Social Media Policy
2. Inappropriate content
3. unfavorable reviews
Social Media Plan
1. Goals
2. Success metrics
3. Target audience
4. Value
5. Personal connections
6. Analyze data

Resumen del Recurso

	Creado por Thomas Abraham hace más de 5 años