Created by Charmaynetay
over 9 years ago
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Question | Answer |
THE EXTERNAL ENVIRONMENT | Refers to institutions or forces that are outside the org that con potentially affect the org's performance |
2 MAJOR LAYERS | 1. General Environment 2. Task Environment |
THE GENERAL ENVIRONMENT | 1. International Dimension 2. Technological Dimension 3. Sociocultural Dimension 4. Econmoic Dimension 5. Legal-Political Dimension 6. Natural Dimension |
INTERNATIONAL DIMENSION | Events and opportunities in foreign countries (Eg: World Cup) |
TECHNOLOGICAL DIMENSION | Scientific and technological advancements in the industry and society at large |
SOCIOCULTURAL DIMENSION | Demographic characteristics, norms, culture, customs & values of the population where the org operates |
ECONOMIC DIMENSION | Overall economy health of the country or region in which the org functions |
LEGAL - POLITICAL DIMENSION | Local laws Political stability/changes Legislation & Regulations |
NATURAL DIMENSION | All elements that occur naturally on Earth, including plants, animals, natural resources such as air, water, climate |
THE TASK ENVIRONMENT | 1. Customers 2. Competitors 3. Suppliers 4. Labour Market |
CUSTOMERS | people or org who acquire good and services from the org |
COMPETITORS | other org that are in the same or similar industry or type of biz that provides good or services to same sets of customers |
SUPPLIERS | people or org that provide raw materials org uses to produce its outputs |
LABOUR MARKET | comprises of the people available for hire by the org |
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