Ag Sales: Communication Styles

Description

Flashcards on Ag Sales: Communication Styles, created by shgibson on 29/09/2013.
shgibson
Flashcards by shgibson, updated more than 1 year ago
shgibson
Created by shgibson almost 11 years ago
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Resource summary

Question Answer
Emotive High Dominance + High Sociability
Director High Dominance + Low Sociability
Reflective Low Dominance + Low Sociability
Supportive Low Dominance + High Sociability
Tendency to command, control or prevail over others, in the context of communications and problem solving. Dominance
Amount of control we exert over our emotional expressiveness, in the context of communications. Sociability
Personality of Emotive Sociable emotional dynamic spontaneous excitable
Personality of a Director self confident aggressive intense/ blunt serious/ intimidating bottom line opinionated
reflective personality precise deliberate disciplined questioning analytical
supportive personality reserved/relaxed passive/good listener patient/ warm follower not leader sensitive
Define Style Flexing The deliberate attempt to adjust your communication style to accommodate the different communication style of another person.
Flexing to emotive Enthusiastic/ friendly/fun communicate frequently on status of project take time to build relationship provide support for their opinions/ ideas help set goals steer conversation to business be a good listener
flexing to directors be efficient time disciplined organized identify goals emphasize facts and details agree be a good listener
flexing to reflective get down to business don't pressure reflective present facts and details ask opinion don't get too emotional paperwork is labeled and in place be a good listener
flexing to supportive discuss family and interests listen carefully to opinions and feelings be patient support don't disagree openly explain how change is minimal friendly persuader be a good listener
The key to learning about someone CURIOUSITY
World's most unsung talent. Listening
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