3689602
Description
Flashcards by remy.richman, updated more than 1 year ago
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Created by remy.richman
about 9 years ago
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| Question | Answer |
| 1)Identification of Key customers or customer groups is an element of................... management | Customer Relationship Management |
| 2)..................is by far the largest source of variability in most supply chains | Customer Demand |
| 3)..............management provides customers with real time information, shipment dates & product availability | Customer Service |
| 4)...............................management requires the integration of the firms manufacturing, distribution & transportation plans | Customer Order Fulfilment |
| 5)The.................network structure of a supply chain refers to the number of suppliers or customers represented within each tier of the supply chain | vertical |
| 6)Managers understand that their supply chains are influenced by decisions made in other supply chains. A supplier to the focal company is also a suppler to the chief competitor. This is an example of a .................proces link | Non-Member |
| 7)It is the responsibility of the ..................function to develop strategic plans with suppliers to support the manufacturing flow management process and the development of new products | Procurement |
| 8)Setting customer service standards is an example of .................planning | Strategic |
| 9)Physical distribution costs is the highest of any consumer product category | Conveneience |
| 10) This channel strategy shifts the responsibility of the creation of the final product form to supply members closest to the final customer | Postponement |
| 11) .................in production is created through interchangeable parts, modularisation, and labeling the same materials under different brand names | Standardisation |
| 12) Shopping products require..................distribution | Selective |
| 13) High Fashion clothes, automobiles, home furnishings and medical care require ...............................distribution | Exclusive Distribution (Specialty Products) |
| 14) The distribution strategy for a product during this phase of its life cycle is a cautious one-testing the market, with stocking restricted to a few locations | Introduction |
| 15) For the products with a low weight to bulk ratio | Both Storage and Transportation costs are relatively High |
| 16) The distribution costs of convenience products are typically .................and customer service level are............. | High , High |
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