6574372
Description
Flashcards by Lucille Compton, updated more than 1 year ago
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Created by Lucille Compton
about 8 years ago
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| Question | Answer |
| 4 Fundamental Management Functions | - Planning - Organising - Leading - Controlling |
| Basic Resources of an Organisation | - Human resources - Financial resources - Physical resources - Information resources |
| Define Management | Management is the process of planning, organising, leading and controlling the scarce resources of the organisation to achieve the organisation's mission and goals as productively as possible. |
| Planning | Top Management - Strategic Plan Functional Managers - Tactical Plan Lower Management - Operational Plan |
| Managers are classified into two categories. | - according to their level in the organisation (top, middle or lower first line) - according to the functional or specialist area of management. (Marketing, Finance, Human resources, Operations, etc.) |
| Time spent on functional activities | Top Managers - Planning & Organising Middle Managers - Organising & Leading First Line Managers - Leading |
| Overlapping role distribution of managers | |
| Three major skills needed by managers at all levels | - Conceptual - Interpersonal - Technical |
| What are the environmental forces that shape management thought? | - Political - Social - Ecological - International - Technological - Economic |
| Define productivity | Productivity is the efficiency with which inputs of capital and labour are used. It relates to the conversion of inputs (resources) into outputs (goods or services) efficiently, effectively and with the optimum use of human capital and physical resources for the benefit of the society, economy and environment. |
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