Marketing- The management process that is responsible for
anticipating, identifying and satisfying customer needs
profitably
Designing the research deciding how to conduct and
gather the research
This involves choosing whether to use primary (first hand) or secondary
(already gathered) research and how to get primary research eg. surveys
There are two types of data qualitative (Data about opinions,
judgements and attitude) and Quantitative data Data that can
be expressed as number and can be statistically analyse
Undertaking the research which is
carrying out the research