This is the most important part of
the company, the mission and
objects for achieve. Activities to be carried
Paragraph in an exemplary manner
ensure continuous Competitiveness
of a company.
Why do we care
about process
Enabling
Process
What the company need to be
done. Know the entire proceess
and the most important steps to
get our mission.
Governing Processes
Business process
management (BPM) tools
can facilitate these
activities while enabling
organizations to react to
fast changing business
environments.
And Also the PROCESS Help you for...
What we Do
*Six Sigma *Improve
*More Quality
*Identify and
Eliminate not Value
Things *Make Money
and succes
Recognize...
*Wastes *Errors
*Rework (Definition of
quality)*Redundant
Activities *Pointless
work.
We need a Better...
*Results *Process
*Organization aline
*Region *Processes
*Design *Less
Departments for more
Work to Do.
And is very important know the critical
radio: Value time VS elapsed time:
VT/ET1
The Customer. We need to
Focus all the process in what
customers want. So we need to line the process for the customers
So.. Who is the
CUSTOMER? is the
recipient of a good,
service, product, or
idea, obtained from a
seller, vendor, or
supplier for a
monetary or other
valuable
consideration.
Why the customer Is always Right:
http://www.huffingtonpost.com/alexander-kjerulf/top-5-reasons-customer-service_b_5145636.html
The process Owner
A process needs a good Leader:
http://www.ted.com/talks/drew_dudley_everyday_leadership
Research for many
persons and improving
with an expert
competitiors
Requeres many
functions and skills:
ability to delegate
*Communication
*Commitment *Honesty
*Creativity
The process must be make in a
type and work type in macro an
micro level.