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Communication

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Undergraduate Business/Economics (Business Management) Mind Map on Communication, created by Jeannette Blignaut on 15/10/2019.
Jeannette Blignaut
Mind Map by Jeannette Blignaut, updated more than 1 year ago
Jeannette Blignaut
Created by Jeannette Blignaut about 5 years ago
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Resource summary

Communication
  1. Elements
    1. Sender
      1. Message
        1. Channel
          1. Noise
            1. Receiver
              1. Decoding
                1. Feedback
                2. Types
                  1. Informal
                    1. Grapevine
                      1. Social relationships
                    2. Formal
                      1. Upward
                        1. Employee to Management
                        2. Downward
                          1. Top Management to mid and lower management
                          2. Horizontal
                            1. Interdepartmental communication
                            2. Lateral
                              1. Informative
                                1. Different levels
                            3. Barriers (X4)
                              1. Structural
                                1. Status
                                  1. Group Size
                                    1. Spatial Constraints
                                    2. Interpersonal
                                      1. Climate
                                        1. Trust
                                          1. Credibility
                                            1. Receiver similarity
                                            2. Technological
                                              1. Language and meaning
                                                1. Nonverbal ques
                                                  1. Media effectiveness
                                                    1. Information overload constraints
                                                    2. Intrapersonal
                                                      1. Perception
                                                        1. Individual differences in communication skills
                                                        2. Barrier resolution
                                                          1. Repetition
                                                            1. Simple language
                                                              1. Active listening
                                                                1. Eye contact
                                                                  1. Question
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