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2597182
Motivation
Description
A summary of the Motivation at work chapter of the Edexcel IGCSE Business Studies Syllabus
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business
business studies
hr
human resources
igcse
edexcel
business
human resorces
igcse
Mind Map by
Noah Swanson
, updated more than 1 year ago
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Noah Swanson
over 9 years ago
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Resource summary
Motivation
What is motivation? Why is it important?
Motivation is the desire to achieve a goal
Benefit to a business of a well motivated workforce
Less Staff Absent
Higher production
More innovation
Lower staff turnover
Nice working environment
More co-operation
Herzberg Two-Factor Theory
Hygiene Factors
Pay Working Conditions Job Security Quality of Supervision Staff Relations Company Policy
Motivators
Achieving Aims Chance of Promotions Responsibility Interesting Work Recognition Personal Development
Hertzberg said:
If hygiene factors are not satisfied it can leave employees dissatisfied
When motivators are met they will give employees job satisfaction
Maslow's Hierarch of Needs
Self-Actualisation
Esteem
Love & Belonging
Safety & Security
Physiological
Maslow said:
Once one set of needs have been satisfied that they are no longer motivators
Lower needs must be satisfied in order for higher needs to become motivators
If a business fails to meet a set of needs an employee will not be motivated or satisfied with their job
How can a business motivate?
They have to satisfy the following needs:
Physiological Needs
Humans have basic needs such as water,food, shelter, clothes etc.
Work should provide the means (Money) to satisfy thoese nececities
Social Needs
People have social requirements that include making friends, communicating and working in a team
Work should provide oppertunities to satisfy these needs
Other Needs
People also have higher needs that include the desire to be respected and recognised, some employees wish to be stretched to their full potential.
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