3050060
Description
Mind Map by Beth Thornton, updated more than 1 year ago
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Created by Beth Thornton
over 9 years ago
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Quality
- Quality - achieving a
minimum standard for a
product or service, or a
production process, which
meets customers' needs.
- Quality Control - ensuring
that a product or service
meets minimum standards,
often through testing of
sample products once they
have been made.
- Quality assurance - ensuring that
quality is produced and delivered at
every stage of the production
process, often through making
quality the responsibility of every
worker
- A good quality product is
one which meets the
standards set by
customers.
- The traditional approach saw
quality control as part of the
chain of production.
- Quality assurance
means that the quality
must be part of every
process.
- Quality is the
responisbility of the
quality inspector.
- Kaizen means' continuous improvement' in japanese.
- Its a technique which was originally used in
Japanese factories and now spread
throughout the world.
- Its a technique which was originally used in
Japanese factories and now spread
throughout the world.
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