309786
Description
Mind Map by peru.fourie, updated more than 1 year ago
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Created by peru.fourie
about 12 years ago
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L1: Intro
OM
- Cases
- IKEA
- Virgin Atlantic
- IKEA
- Importance of OM
- Input-transformation-output model
- Hayes & Wheelright - 4-stage Model
- Input-transformation-output model
- When Ops go wrong
- BP Oil Spil
- Rolls Royce Engine Failure
- BP Oil Spil
- Role: Operations Manager
- 3 D's
- Problem with China
- 3 D's
- Process Perspective
- Network Level
- Ops Level
- Process Level
- Network Level
- Complex Processes as SYSTEM
- System Performance
- YellowStonePark.com
- Joseph Juran
- System Performance
- Are Managing Operations All the Same?
- 3 Key Points
- 3 Key Points
- Task
- AAF Rotterdam
- AAF Rotterdam
- Final C/Study
- Concept Design Services
- Concept Design Services
- Graphs for Exam
- Table 2.3 Strategic Decisions
- Figure 2.3 Operations Strategy Mix
- Figure 2.6 Order Winners & Order Qualifiers
- Table 2.2 Performance Objectives
- Table 2.3 Strategic Decisions
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