3670935
Description
Mind Map by RadiumSecurity, updated more than 1 year ago
|
Created by RadiumSecurity
about 9 years ago
|
|
Radium Business Map
- Customer Call
- Details: Name,
Number, E-mail,
Address
- Why Calling?
- Quote
- Paul to
quote
- Won
- Work
Instructions
- Order equipment
& create file for
installation
- Book
Installation
- Transfer
pre-sale and
create sage
account
- Engineers
Complete
Job
- Customer
happy?
- Yes
- Ask to review
and
recommend
- Ask to review
and
recommend
- No
- Why? Take
Action
- Happy?
- Yes
- No
- Yes
- Happy?
- Why? Take
Action
- Yes
- Customer
happy?
- Transfer
pre-sale and
create sage
account
- Book
Installation
- Order equipment
& create file for
installation
- Work
Instructions
- Won
- Paul to
quote
- Complaint
- Issue
- Appropriate
Person
- Make
Paul
Aware
- Appropriate
Person
- Issue
- Sales
- Pass to
Mike/Paul/Jo
- Ask to send
E-mail
- Pass to
Mike/Paul/Jo
- Fault
- Mike
- Solve over Phone
- Cant fix: Book
Appointment
- Cant fix: Book
Appointment
- Solve over Phone
- Mike
- General
- Take Message
- Accounts:
Janet
- Ask to e-mail
unless urgent
- Ask to e-mail
unless urgent
- Anything:
Paul
- Technical:
Mike
- Accounts:
Janet
- Take Message
- Appointment
- Confirm
- Alarm Master
- Alarm Master
- Book
- Reason
- Technical
- Mike
- Book In
- Book In
- Mike
- Maintenance
- Is it due?
- Yes
- Book
in
- Book
in
- No
- Mike
- Mike
- Yes
- Is it due?
- Technical
- Reason
- Confirm
- Pay Bill
- If able
do it
- Queries
and more
technical Issues
- Janet
- Ask to e-mail
unless Urgent
- Ask to e-mail
unless Urgent
- Janet
- If able
do it
- Quote
- Why Calling?
- Details: Name,
Number, E-mail,
Address
- Engineer Call
- Who is it?
- Who do they need?
- Available:
Pass to them
- Not available:
Take message
- Let them know
- Let them know
- Available:
Pass to them
- Who do they need?
- Who is it?
- Marketing
- Social Media
- Twitter
- Facebook
- Linked
In
- Twitter
- Recomendations
- Who?
- Who?
- Advertisement
- Newspaper
- Building
Sign
- Bell Box
- Handouts
- Website
- Newspaper
- Infusionsoft
- Social Media
- Order
- CCTV/ Alarm
- Set up
Contract
- Sage (If
none
already)
- CCTV
Handover
- Work Instructions *
- Certificate
of
Acceptance
- Checklist
- Booklet
- Business
Sticker
- Business
Sticker
- Folder
- Business
Sticker
- Business
Sticker
- Order Equipment
- Send
Engineers to
Job
- Complete Job
- Is
Customer
Happy?
- Is
Customer
Happy?
- Complete Job
- Send
Engineers to
Job
- Certificate
of
Acceptance
- Work Instructions *
- CCTV
Handover
- Sage (If
none
already)
- Set up
Contract
- Monitored
Police
Alarm
- Key Holders
- Risk Asessment
Appendix G
- NPCC Policy
Appendix F
- Send to
Police
- URN
- Send to
EMCS
- Check
after 24Hrs
- Check
after 24Hrs
- Send to
EMCS
- URN
- Send to
Police
- NPCC Policy
Appendix F
- Risk Asessment
Appendix G
- Signal
- Work Instructions *
- Order Equipment
- Send
Engineers
to Job
- Complete
Job
- Complete
Job
- Send
Engineers
to Job
- Order Equipment
- Work Instructions *
- Key Holders
- CCTV/ Alarm
- Invoices
- 1st of Each Month
- 1st of Each Month
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