null
US
Sign In
Sign Up for Free
Sign Up
We have detected that Javascript is not enabled in your browser. The dynamic nature of our site means that Javascript must be enabled to function properly. Please read our
terms and conditions
for more information.
Next up
Copy and Edit
You need to log in to complete this action!
Register for Free
492027
Power, Politics, Coercion & Persuasion
Description
2nd Year Workplace Communication (Power, Politics & Persuasion) Mind Map on Power, Politics, Coercion & Persuasion, created by Jade Jannotti on 18/01/2014.
No tags specified
power
politics & persuasion
workplace communication
workplace communication
power, politics & persuasion
2nd year
Mind Map by
Jade Jannotti
, updated more than 1 year ago
More
Less
Created by
Jade Jannotti
almost 11 years ago
21
0
0
Resource summary
Power, Politics, Coercion & Persuasion
Power = ability to influence behaviour
Influence = outcome achieved through use of power
Position Power
reward: instrinsic/extrinsic rewards
coercive: fear of sanctions
legitimate: right to command
Personal Power
expert: control through knowledge
referent: identify with power source
Social Comparison Theory (Festinger 1957)
evaluate ourselves by comparing to others
charismatic: personality
zone of indifference
zone of request employees are willing to respond to
empowerment
managers help others to acquire power
Organisational politics
use influence to achieve goal
Resistance
less powerful confront more powerful
Overt
refuse to obey
Subtle
subverting mission statement/ twist meaning
Persuasion
communication process where communicator evokes desired response from receiver
Perloff (2003)
persuasion occurs through transmission of influential message
Coercion
persuading use force/threats
Speech
speed, intensity of language, credibility
Message
one-sided, two-sided, provide evidence
Source
charisma (command audience, social attractiveness, communicative power)
credibility (expertise, knowledge, trustworthiness)
authenticity (interest of people)
authority
Show full summary
Hide full summary
Want to create your own
Mind Maps
for
free
with GoConqr?
Learn more
.
Similar
Motivation & Leadership
Jade Jannotti
Conflicts
Jade Jannotti
Group dynamics
Jade Jannotti
Organisational Culture & Diversity
Jade Jannotti
Cohesion & Conformity
Jade Jannotti
Effective Communication
Jade Jannotti
WPC flash cards
Jade Jannotti
Motivation & Leadership
hery Rakotovao
Motivation & Leadership
Geraldine Sheanon
Biology Unit 2 - DNA, meiosis, mitosis, cell cycle
DauntlessAlpha
Acids, Bases and Salts
asramanathan
Browse Library