Activities concerned with the acquisitions of raw
materials, there coversion into finished products
and the supply of the finished product to the
customer. (Galloway, 1998)
The field of management that focuses on physical
production of goods and services and uses
specialized techniques in solving manufacturing
problems. (Daft, 2002)
Operations management is concerned with the design, planning, control, and improvement of
an organizational resources and processes to produce goods and services for customers.
(Johnston at.el, 2003)
Operations management is the collection of activities which are concern with the
design, planning, control and improvement of an organizational resources and
process in transforming input to output.